Apartment Tourist Complex Rose Village

We visited this hotel on an all inclusive basis for 1 week myself my husband and our three children aged 15,12 and 8. We Arrived early hours around 3am on Tuesday morning check in was easy the guy on reception was please t enough. The room is old fashioned but ok, we had two bathrooms which was a nice surprise but the sofa bed was awful, stained and very uncomfortable. The Cleaners come daily and change the sheets and towels every 4 days if you want them more frequent there’s a charge. The location is nice 5 minute walk to the beach and there’s a shop under the hotel. Now That’s the good things about the hotel. The food well let’s say they do not cater for English people. It states pizza, burgers nuggets etc (well there wasn’t any of this) breakfast 8-10 included toast, boiled eggs, 2 types of cereal some ham and cheese and raw bacon! Lunch no idea it wasn’t labelled and it was like a free for all I would queue to get food for myself and the kids and people would barge past and i had to tell a Russian man off for picking food up with his fingers! There was chips everyday but it was as though they put the chips that weren’t eaten at lunch back out at tea time. There was spaghetti pasta Every day too but no sauce to go with it, Lunch 12-2 again awful. They cater more for Russians salad bar is ok then they have meat and veg it’s floating in grease, apparently we found out there was rabbit with its liver left inside for one lunch time. Snack is 4-5 they open a pack of biscuits on a tray and some bread rolls then the Evening meal 6:30-8 again another free for all and awful meal. Then For the drinks! There’s a big fella who works behind the bar and I’ve never met Anyone so rude in all my life. My kids went to the bar and he said “what” no manners here at all! Coke is ok like aldis own the orange Fanta awful watered down doesn’t taste like orange, when you ask for lemonade you get something that looks like cloudy lemonade and tastes like grapefruit. If you want sprite, water or proper Coke you have to pay extra! The ice cream for kids is ok. The pool was ok however the steps in the middle are still broken and have now been taped up (apparently someone else wrote a review and mentioned these over a year ago) They don’t do normal teabags at all. You are Not allowed to take drinks from the bar to your room (so my kids couldn’t have their pop) they don’t do cocktails (which is fine because I don’t drink but just so others know). I have spoke to the rep who wasn’t overly helpful im more upset about the fact it wasn’t particularly cheap and I always choose all inclusive with the kids because it’s easier however we’ve had to spend our money on eating out everyday because the food was terrible and im genuinely very easy going but I want English families to not waste their money on booking here. I also do t think it’s that cheap when you go out. I have been to Bulgaria (golden sands before but it was 20 years ago so I was really looking forward to bringing my

Avoid this like the plague. Asked for ground floor as disabled - we were put in 6th floor. Food was diabolical, staff rude and injuries sustained due to leaking shower and broken pool areas. Tried complaining too and Balkan holidays AND ABTA wiped their hands of us. Still reeling from the worst holiday EVER

We were a family of 5 staying in a 2 bed apartment with pull out sofa bed in the lounge on an all inclusive basis. Apartment had plenty of space for us all. Twin room had an en suite which was a nice surprise. Beds were comfortable. Apartment had a large fridge freezer, a few cups an little else which we were not surprised about given we were staying all inclusive. The apartment was cleaned every day with fresh towels left. Meal times were 8 - 10 for breakfast, 12.30 - 2 (i think) for lunch and 6.30 - 8 for evening meal. Snack was from 4-5pm and was biscuits, pastries and ice creams. Good choice in the restaurant none of us struggled to have something that we liked. Loungers were reserved around the main pool which was a little annoying, particularly when they weren't being used for most of the day. however we always managed to find space around the second, smaller pool. Staff were friendly and we could not fault that they were always clearing tables etc. We paid extra to keep the room as we had a night flight which also meant we kept the all inclusive status. Area wise there are a choice of shops and bars nearby. It was about a 10 minute walk to Sunny Beach and probably about 15 minutes to Nessebar. We used the land train a few times at 6 Lev pp. The beach was a 5 minute walk away, lovely soft sand and watching the sun come up one morning was an experience. We went to the aqua park in Nessebar which was great. Cashless once inside as you load money onto a wrist band which you can then use to buy food and drinks once inside. Would definitely recommend this if you enjoy water parks, loads of slides, pools and sun loungers also lockers at 5 Lev with a 5 Lev key deposit which as returned. We ate out a few times, reasonable prices given there were 5 of us, around £50 with drinks for all.