Pengguna Tetamu
9 Februari 2023
No-one was at reception or in the office. We were given two single beds positioned together instead of a queen bed even though we requested a queen bed. The stairwell and parts of the apartment smells of urine, most likely due to the old carpet. Management should remove all carpet, especially in high traffic areas to get rid of the stench. The washing machine was old, broken and leaked water out onto the bathroom floor. Could not wash my clothes and had to mop it all up on our last day. The sofa bed was uneven and not very comfortable for the kids. The welcome information guide needs to be updated. The apartments needs a renovation. On the positive side, the resort had a nice tropical facade. The apartment had clean bedding, linen, towels, cooking utensils, air conditioning, secure parking, free internet, foxtel, spa and swimming pool. Location was not too bad in between surfers paradise and broadbeach. The beds were comfortable but having two single beds instead of a queen was not ideal.
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