Four Seasons Hotel Suzhou

Had a wonderful time with the two young kids and elderly parents at the new establishment.

Nitty gritty details are the hotel is second to none . The overarching facilities are crème de la crème. There is no place better than here. It’s an ideal place for business conferences, family gatherings, and ad hoc event for nuptial anniversary, connubial ceremony. The place is very beautiful, in a nutshell, the experience is supercalifragilisticexpialidocious !

This is not really a four seasons service! I tried four seasons hotel in HK, US and also in EU, this time I had a very bad service experience! One waitress booked me a table when I went for my breakfast, after I came back to the table with some food, there're five guys try to take my table and one of the hotel waiter in suit was even helping them for doing so! I sat down and 10 minutes later the same waiter came back said they made a mistake that I did come earlier than the 5 guys… So, you down even know how to manage your table in "four seasons" hotel? I get even much better service in a 700rmb Marriott hotel!

The hotels vibe is really good ..but the price I think is too high …I think they should add some activities for the guests like afternoon tea in that price ..it will make the stay more exciting..the breakfast was the best

I rarely write reviews, but we had such a lovely stay here I wanted to let everyone know! Service, food, location, amenities - EVERYTHING was awesome. Special mention for Penny at the front desk who made our arrival and stay so much smoother and easier than any other family trip I have had in China, if not anywhere.

off your work,take your week,recover your soul,find out who you are.

Great location service and amenities

Amazing!

蘇州四季來打卡一下。體驗非常好！全面碾壓其他蘇州酒店。早餐好，中餐廳能打，完全超越西洲軒。房間裝修備品都高級。最主要是服務貼心。接待我的MANDY熱情款待，幫我們儘早拿到房間，準備各種水果點心，幫忙訂晚餐，怎麼那麼貼心啊！謝謝！