Wyndham Grand Suzhou Fenhu

The staff at the Wyndham was very nice. The breakfast food was quite good, and our room was spacious and clean. The beds were super comfortable. The hotel is on a nice lake with good views and walking or biking paths. The hotel has tandem bikes available to borrow. Other than the lake, there aren't a lot of options of things to do in the area, so come only if you're looking for a quiet getaway. There are some good Chinese restaurants nearby. The swimming pool is very, very cold. They should consider heating the pool, our kids were hoping to do a lot of swimming but couldn't stand being in the pool for very long. There was also some noise each night we were there--families being noisy in the hallway or music playing (not sure if it was from the street or from an event at the hotel). It got quiet each night by 9:30pm. Lastly, the rooms have several lights that come on with a motion sensor around the entryway and bathroom. This sounds like a nice idea but it is terrible for those who actually sleep in the room. Every time someone gets up at night to go to the bathroom, the lights go on--very annoying.

服務符合五星標準，每個人都面帶微笑問是否有啥需要，主動幫忙送以及拿行李。因為帶了兩個孩子，跟大堂經理小尹溝通後他立馬幫我改成了雙床湖景房，還幫我加了一個嬰兒床，真的是有求必應👍，服務特別棒。湖景特別美，剛好春節很多人在湖邊放煙花特別好看。酒店旁邊就是一個湖邊公園，遛娃好去處。早餐品種也很多，真的是親子游首選，下次還來。

房間視野很好，汾湖不大正好能盡收眼底，房間洗漱和衞生間分開的設計非常好，還有獨立的衣帽間。前台主管馬琳非常親切熱情為我們提供了賓至如歸的服務，酒店的自助晚餐要重點表揚，品種豐富質量在線，一家老小都吃得很滿意。