Hotel berhampiran SELECTED, Suzhou

設施：挺齊全的，房間裏有體重秤小冰箱。 衞生：打掃的挺乾淨，工作到位了。 環境：交通方便，就在地鐵站旁邊 服務：周到細緻，耐心細心。。。

The hotel is in a great location in Suzhou because the subway station is just block away. The subway entrance is besides a big shopping mall, which has restaurants and a Starbucks. The hotel has free breakfast and gym to workout. Yes, I would recommend this hotel and would stay again.

10 minutes away form subway station , the hotel is clean and service was good, the neighborhood seems too lonely during the day but at night there are many options to eat , not many things to do there though besides eating.

Did not meet expectations. Building has issues. -Rooms had temperature issues that the AC could not handle, Hotel tries to handle this with curtains and a paper notice (see picture. With the curtains closed Room was 35°C at check-in in winter because the room was on the sunny side). -Lack of hot water for the shower/bath in the evening, hotel said it has trouble handling peak hours (and they weren't even fully booked). -Shoehorn dropped in the middle of the night, waking us. Hanger is a double sided tape variety. -Other obvious maintenance issues like the electrical socket being misaligned, and the toilet seat having bad gearing in the smart toilet. -No decaf coffee available in the room, the staff said there is none (did not even know what it was). Normally with this brand of coffee the decaf is in blue packets. -Breakfast was mediocre at best. Pretty standard mainland fare. Line to the noodle stall was excessive, and for everything else the quality was lacking. On the positive side, the pool and the sauna were satisfactory. Good parking too. Firm bed for those who like it. Staff was fairly responsive despite, although Chinese is helpful. And for one of the 3 rooms booked we got an upgrade (although all of the negatives above still apply)

The most incredible service to date in 20years of China hotel stays. Extremely friendly staff, great English and attention to detail. 10/5 stars for service. Breakfast buffet also good. The only very small issue was the rooms didn’t have plugs on side of bed to charge phone. Lovely hotel, amazing service and highly recommended to others. To management just would politely suggest to and plugs on each side of bed so can charge phones, it’s not 1995 anymore and everyone has devices to charge.

The location is quite good & the building looks hyper modern. Yet the room decoration is old in such a modern building: old-fashioned sofa & desk, old-fashioned carpet, etc. The amenity certainly needs update in order to match the reputation of this global brand.

The hotel is clean and spacious, it is convient to go around,the breakfast is good to eat, the front counter staff are friendly and thoughtful, they give us warm water and gifts when we check out, thank u, we will come back again.

It is an amazing place. The scenery is breathtaking. The room was big and always clean.The staff was helpful and kind. They went out of their way to make our stay comfortable. A special thanks to Lilian she is the best and made sure everything was perfect. Breakfast can be better. However, I will definitely go there again. Thank you so much Lilian for everything. If, I could I will definitely give Lilian a 10.

Overall the travel was pleasant. Environment was clean and friendly. Transport was convenient and people are nice. I enjoyed the food much. My overall journey was fantastic.

nice comfortable room, good location in SND, easy to get around from this location. Room was clean and well presented. Breakfast was ok