Pengguna Tetamu
22 Jun 2024
For the high price we paid for a private bungalow suite, we expected a little more from this Ryokan. The room was spacious and beautiful and there was attention to detail with traditional kimonos and a personal coffee machine, yet the room was full of cobwebs, in fact if you are arachnophobic like me you will have trouble staying here because there are spiders, cobwebs and spider eggs everywhere. I understand this is in the middle of a forest, but there is no reason for so many insects to nest inside undisturbed. Another thing we didn’t like was that our bathtub was rotten, moldy and even had mushrooms growing on it. The shared onsen’s wood was also moldy and full of dangerous splinters. the staff was kind and helpful but they speak near to no English, so did the entertainment. The meals were gourmet and very high quality, and with the breathtaking views of the stream and the peace and quiet of the facility in general we felt like we still enjoyed our stay but overall for the price paid we would expect a higher qualify of service and cleaning/maintenance.
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