Terokai Ulasan Tetamu Hotel di Tangier

Ramada Encore by Wyndham Tangier
3.3/539 Ulasan
Staff are so disrespectful, they have really bad attitude, like they are forced to work. Their answers are impolite and inadmissible !! Never seen such dorks !! Badge not working. Everytime we had to go down to charge it. No lights in the bathroom, I called them many times to prepare it. Their communication is so bad and worse than any hotel I have been to. I asked them many times about towels. They give only 1 for 2 adults !! Breakfast is poor, the buffet is not a buffet. Chemical juice. The swimming pool is dirty, they don't change it within days. There were only 6 transats for the whole hotel !! When I asked her to check if electrician came to repair the light, she told me you ll go up and you ll figure !!! And if not you call me. And when I called, that stupid lady was not answering !!! When I asked to change the room to have a room for 2, they said OK but right after they said ah no, we don't have availability and we waited long time. I have already booked through booking and I showed her the confirmation, she said no you didn't pay and she was raising her voice and being savage and making noises like I stole things from hotel. No respect. No manner to communicate. The girls in reception are there just for decoration with makeup but they are useless. The owner will lose a lot of money if those creature stay there. I dont recommend. It turned to negative vacation. This is not a 3 star it is minus 3 star hotel.

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