kimpB7955PX
17 Mei 2024
I had such high expectations for Zemi based on reviews and ratings. Sadly the resort fell short for me. We first stayed at the Four Seasons (5 star all the way) for 4 nights, then Zemi Beach House for 2 nights. Preferred the Four Seasons for various reasons. Let's start with the good. The resort itself is lovely. The beach is stunning and the Infinity pool facing the ocean with daybeds, absolutely dreamy! Honestly one of the most beautiful beaches we have been to, and we've been to many. Beach and pool are a short walk from rooms which is super convenient. Room itself was spacious and well appointed. Amazing bathroom with indoor AND outdoor shower, also a soaking tub. Breakfast was decent, although they got my omelet order wrong both days. The Rhum room we almost didn't get to try (more on that later) is a must-do! Dinner at the sushi lounge was good, as was the live music. Service was mostly good, had to wait 30 minutes for an order of not very good guacamole...kind of annoying. I don't recall Beach service to order food and drinks. You had to go to the beach bar to order and they would deliver to your loungers. Cocktails were tasty and reasonably priced but weak. For the most part staff was very friendly. The Bad. Ocean view rooms are a must for us. My husband booked our 2 nights using loyalty points. To ensure an ocean view, my husband went with the additional point option of Ocean View. He was actually able to select the room on the websites site map. We picked what looked like an awesome ocean view room. When we arrived, we were informed that we had received an upgraded ocean view room, room 612. YAY!! As stated above, the room interior was very nice. Our room had a small balcony (another must have for me) with two chairs facing the beach at a side angle that had mostly a lovely view of the long stretch of beach. I say "mostly" because there was also a view of ongoing construction. When I walked out on the balcony I noticed some bird poop on the floor but didn't think too much of it. The following day I went on the balcony and discovered bird poop all over one of the chairs AND on my swimsuit that I had placed out to dry. GROSS. It was then that I realized the balcony wasn't really covered, it had wood slats that did not offer shade and was apparently a favorite pooping spot for birds. So basically the balcony was a completely unusable space as it offered no shade and the risk of being pooped on was high. This was an upgraded room?? Huh. I think I would have preferred the room we originally picked out. We viewed it from the outside and it did indeed have a fully covered balcony and had ocean views without construction views and noise. Sadly, no sitting outside enjoying the view for me. VERY disappointing. I honestly feel like we got screwed, we used a HUGE amount of points for these 2 nights, enough points to books 7 nights somewhere else nice. Had we been staying longer, We would have requested a different room, but it didn't seem
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