Pengguna Tetamu
24 Januari 2025
The hotel staff haven't probably heard what customer care looks like. Rooms stay dirty during the day even though i never marked a dnd. Parking is a pain as there's no space at all literally. Customers have stay are at their own risk to sri their cars as the hotel only cares about parking for their bar customers, those who lodge there aren't cared of. Spoke with the so-called md or owner and he blasted the staff in front of me but i have no idea if that keeps happening each time a customer reports an issue, it sounded rehearsed. While staff are seeming polite, they don't care about you too.
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