Hotel berhampiran Nakano Kuritsu Aioi Pocket Park, Tokyo

Unfortunately this is the worst place we have ever booked- it was very small, too small to put bags on 'bedroom' floor. Unsuitable for three, let alone the six people it suggests On the third floor with twisty, narrow stairs and no lift- difficult with baggage. The apartment was hot and stuffy with warning signs everywhere about the police being called if you are noisy and yet the walls were so thin we could hear the neighbours. Strongly recommend viewing in person before booking, we chose to forfeit our booking and not stay here despite understanding we would not get a refund

The Bellustar is a beautiful, new, sparkling hotel with big floor to ceiling windows and lovely decor. The atmosphere is serene and there are few rooms, so we had a quiet and pleasant stay. The room size and layout was comfortable. We used the concierge once and found she was very professional and assisted us perfectly. There is only one disadvantage: Even though there is a choice of the main course for breakfast, the side dishes and bread are exactly the same every day, which was a bit monotonous. However, if you order breakfast the evening before to be sent to your room, there is the option to have a Japanese breakfast. The building has its own airport limousine stop, and also a complimentary and serviced coffee/juice bar area on the ground floor which is handy when coming or going from the hotel.

This is our 2nd time staying in the Hotel Sunroute Plaza Shinjuku, we chosen due to the location. Overall we're very satisfied, the staff at the frontdesk very helpfull, but little bit dissapointed with the restaurant staff during breakfast. It is said the breakfast time until 10am, on the 3rd day we check in for breakfast at 09.45 am but they've already closed. Actually the previous day, I also saw the waiters talking very rude to the customer when asking about payment although the customer has explained that they have paid. Need more customer service training for people at the restaurant.

Hotel location, cleanliness is good. But they gave limited parking space, for such a big hotel. Please book in advance if u r driving. Also, the receptionist is not helpful, they leave you to manage if there's no more hotel parking. It's still a distance to walk to the shinjuku city centre. Single female, not advised to stay as it's near the red district.

It was really nice. There’s not that many hotels that serve a room for 3 people but here has it. I didn’t want a room with camp bed or folding bed. The additional bed was cosy here. The room was quite small for three people but we almost didn’t stay in the room and just came here for a sleep so it was fine. Two convenience stores are near to the hotel and it’s really close to the subway station Hanzomon so I thought it’s a perfect choice for the Tokyo trip. Plus next to the hotel there’s a quick soba restaurant maybe for the morning business man was cheap and the taste is also not bad. If you’re busy you can try it

The Grand Hyatt is a quality hotel in a premium location. Great access to the metro and the best parts of Tokyo. Plenty of food options near by and walkable to Aoyama and Omotosando, the best areas in Tokyo (in my opinion). The hotel is clean, well maintained and managed. The food options are decent, but the breakfast options aren’t great. The club lounge breakfast is below average. It has a strong smell of fish from the Japanese breakfast dishes, and there are no eggs available. I’d look elsewhere for breakfast and wouldn’t put any value in this if that is a consideration to upgrading to club lounge. PROS: Quality rooms with nice wood upgrades and a very nice rainfall shower with strong water pressure. Rooms are a decent size for Tokyo. Service is very professional Location is ideal CONS: Dated rooms. TV’s are from about 1995, and the rooms are probably 10 years past due a remodel. With that said, they are quality rooms which do date better. Club Lounge breakfast isn’t great. No eggs, strong fish smell. Mattresses are hard and older, so not level. Globalist status did zero for me at the hotel. No upgrades, not even a higher floor as requested. Not a place to come if status upgrades are important to you. While I understand that a full hotel means no upgrades, it’s still possible to get a higher floor, which was requested but not granted. Overall I would say for the value this is your best Hyatt option in Tokyo given the service, quality, and location versus price.

This was my first stay in a capsule hostel. There are many folks in the same room but in your capsule you feel private. The hostel also has a free Sauna which is nice. I was the only foreigner so it's not social. I recommend to stay for one night if you want to experience the japanese sauna, but not for many days.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

This hotel is excellent, location is very good, near many sights in Tokyo, staff are very nice, and really take consideration on our needs, will visit this hotel when we travel to Tokyo again.

1) I stayed for 6 days and 5 nights with breakfast, and there were only 3 fixed selection items everyday. However, I felt a bit bored on the third day. If it can be changed to buffet or semi-buffet is much better, there will be more choices. 2) The toothbrush provided by the hotel has a very hard brush head, and the enamel on the teeth will be brushed off even with the slightest force. The gums will also bleed. And the tooth paste is difficult to squeeze out. There is also a smell in the bathroom, which requires tape water for more than 10 minutes before it subsides. 3) The electric kettle only ha a small capacity and cannot be reheated continuously. If you want to have cup noodles as a late night snack, you cannot handle 1 large, or even 2 small portions at the same time. Overall it's good. Clean with convenient transportation. It takes 3-5 minutes to walk to the subway entrance, and 15-20 minutes to Tsukiji Market and Ginza.