Hotel berhampiran Children's Discovery Centre, Toronto

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

The location is perfect, a ten-minute walk from the Union Station and just adjacent to the ferry pier to Toronto Island. The ferry just cost 8.70 CAD for round trip for 20 mins. It is a nice place to visit, especially those who enjoy nature. We booked a room facing the lake, which is highly recommended. It is a real picture taken in the early morning from the window. The room service is nice and the buffet breakfast with lots of varieties of food. I needed to have a zoom meeting, and the internet service is stable. Though it is a paid service, it was waived as I am Bonvoy Member. Do join their membership.

This hotel boasts a fantastic location, conveniently close to public transportation. The rooms are impeccably clean, ensuring a comfortable stay. However, do note that it can get quite busy due to its popularity.

Location is very good, very close to metro station. There is a SHOPPER, a Loblaws and a Mcdonald's with 3 mins walk. One station to Eaton Center (15 min walking distance). Front desk staff are nice. 优点：位置相当好，在市中心，交通很方便，距离地铁站不到5分钟路程。旁边有Shopper(里面有ATM，有邮局), Loblaws两大超市，还有一家麦当劳。走路去Eaton Center大约15分钟（沿途有无数餐厅，奶茶店，海底捞等等），1个地铁站。去哪里都很方便。前台服务生态度很好~ 房间空间很大，书桌、电视柜和餐柜都很大。虽然是大床房不过衣柜里提供多一床被子。楼下除了酒店包餐的自助餐厅，也有自己点餐的cafe。很容易就能叫到Uber，到机场大概不到50元加币。 缺点：房间里没有kettle煮水器。由于在市中心，清晨和晚上附近有时候会有一些homeless或流浪汉。

I’m all for standardization, as long as it’s premium & this place was great. Spacious, clean, well-lit room and bathroom. Helpful staff and service. Good breakfast. Location is walkable from the downtown area (650m). Plenty of restaurants on a walking distance. Spacious and well equipped fitness area. Overall our stay was pleasant.

Toilet not flushing properly. Corrected after I raised the problem with staff. Toilet paper roll holder loose. Corrected after I raised the problem with staff. Elevators often very slow. One time it was on service and cleaner asked us to take another elevator. This hotel is slipping due to benign neglect. I only stay there because of location.

The Tv is big and with high resolution. Bed is tidied up neatly and the room is cleaned. Feel comfortable when I walk in the room. There are lotion and facial wash in the bathroom. All the furniture seems simple but great.

The staff are lovely at the hotel and extremely helpful. The room was clean and basic. It is right on a flight path, but the noise is not noticeable at night. Parking is covered so problematic if you drive a larger vehicle such as a pick-up truck. No other options nearby to park. The restaurant is good and their staff helpful but has limited choices. This makes it difficult for those who have food restrictions. The Internet is slow, and TV is a little baffling regarding figuring out channels but that could be me not figuring it out properly. It is a pleasant hotel with courteous staff. Very responsive to communications as well.

My sister stayed here for a night during Caribana weekend. She said it was really nice, everything was new and clean.

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby