Hotel Toronto dengan Spa

The service was outstanding. Every time we needed something they were prompt and genuinely cared about meeting our every need. They made our daughter (6) feel very special and were extremely helpful with some printing and scanning business needs I had early in the morning. The room was spotless, comfortable and spacious. Food and service was great. I would definitely stay there again.

Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be ＜10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

Overall the hotel is great. The M Club Lounge is outstanding. Hotel bar/restaurant is very solid. Fitness center is adequate to all my needs. Staff across the board are top notch. The main issue 'for me' is that I am a light sleeper and if you have aircraft taking off on runway 06 L (especially the larger jets) you can actually feel a minor rumbling in the room (hotel is really close to end of runway). Besides this and other than the rooms/bathroom need updating, this hotel would be a 5 star review all day long.

Good location and nice king size bed room Just wifi needs to pay and free for Marriott member only I am the Marriott member but during the check out , it charges me wifi fee , after discussion, then it was waived as I am the member , I would suggest to Offer free wifi for hotel customers as this is very common in all other high class hotels

慕名前往Toronto地標打卡，近百年歷史的古董古堡式酒店，是當年全球最大的she華酒店，每年有20多部影視作品取景地。伊麗莎白女王夫婦、奧巴馬伕婦、克林頓、默克爾等眾多頂流名人曾經陸續入住的御用酒店。酒店細節處處彰顯she華本質和聲望，走廊牆上安靜精緻的藝術品，低調的色彩設計，主樓10部電梯以及等待電梯時的沙發，各種雅緻的鮮花擺放，房間的傢俱，大大壁爐的酒吧，特別是非常優雅温柔的服務，效率真的很高，果然名不虛傳的低奢品質，令人流連忘返。美食也值得信賴。Fairmont Royal York～一定會再次入住。推薦帶淋浴房的豪華大床房，

I can't say enough wonderful things about the Delta Downtown Toronto! We were treated like favoured guests, our every request was handled with professionalism and real concern for our happiness with the quality of our stay, and every staff member was friendly, helpful, knowledgeable, and efficient. The room was spotless and gorgeously appointed; even the bathroom was stunning with a fantastic view of the city. Our only sad point was that the pool closed the weekend we stayed there, for what I presume was emergency maintenance, which was disappointing. I would stay with Delta again for sure; fantastic hotel chain!

Ritz standard and quality 一貫都是同行之冠，今次入住並沒有讓我失望，各方面的服務也十分個人化，創一造了一個非常難忘舒適的入住體驗！

Location is very good, very close to metro station. There is a SHOPPER, a Loblaws and a Mcdonald's with 3 mins walk. One station to Eaton Center (15 min walking distance). Front desk staff are nice. 优点：位置相当好，在市中心，交通很方便，距离地铁站不到5分钟路程。旁边有Shopper(里面有ATM，有邮局), Loblaws两大超市，还有一家麦当劳。走路去Eaton Center大约15分钟（沿途有无数餐厅，奶茶店，海底捞等等），1个地铁站。去哪里都很方便。前台服务生态度很好~ 房间空间很大，书桌、电视柜和餐柜都很大。虽然是大床房不过衣柜里提供多一床被子。楼下除了酒店包餐的自助餐厅，也有自己点餐的cafe。很容易就能叫到Uber，到机场大概不到50元加币。 缺点：房间里没有kettle煮水器。由于在市中心，清晨和晚上附近有时候会有一些homeless或流浪汉。

Wow. This is the best hotel experience I've ever had. We were tired, stranded and had to extend our stay. From moment one, the front desk was amazing. Every single person we dealt with was great. The shuttle service was on time every time, helpful and friendly. The housekeeping excelled and the pool was the the icing on the cake. We're on our way back through in 2 weeks and I can't wait. I highly recommend this place. And I'm picky!

Our only sadness about the place was that the pool and other facilities were closed, but we didn't go for the pool. They were able to let us use the nearby Delta, which was nice but we didn't want to go outside of the complex for that. Common thing that happens in December/January so we weren't too shocked. We were on the club floor for the hors d'oeuvres, for what you get compared to other high end chains that offer this, we noticed there was much more choice of food items. The lounge seemed to be a little dirty and shabby, the chairs have not been steam cleaned for quite some time, you could see the dirt in the morning sunlight where people have wiped their hands on the furniture over the years. We noticed the little things, and on one of the hot table stations they missed a small speck of the curry sauce from the night before on the edge of the serving dish. It didn't affect the food quality, nor did it warrant a complaint, but attention to detail could be a little better on the part of the kitchen staff. The customer service was amazing at this hotel, everyone was so friendly and attentive. Despite all this, we will be back.