Hotel berhampiran Chapel of the Holy Grail, Valencia

One of my favorite hotel in Spain. The rooms was a tad small but tastefully renovated. I love the breakfast, it was an amazing spread with both local cuisine and international well represented. We were split for choices with the food. Not forgetting, they have the best coffee bar in any hotel we have visited. The barista will make any specialty coffee to your fancy, from a coffee cocktail, siphon coffee, V60 drip coffee, Italian espresso or simply a con leche. The egg station was another level of preparation with attention to plating and details. Overall, we were glad that we paid for breakfast. The view of the breakfast area gives a bird's eye view of the city as a bonus!

It was in the perfect location, and all the staff was so kind and professional. The breakfast was good, and I enjoyed every day. I'll definitely come back to this hotel when I visit Valencia.

superbly located hotel, central to shops and restaurants. The rooms are well appointed however on the smaller side despite us getting superior rooms. Bathrooms also had all the amenities but a bit small. Hardly any room to place luggage. The staff on check in were not hospitable although there was nobody else there. They did not help with luggage and it took a while to get the luggage trolley. However the staff thereafter were very cordial and helpful. The breakfast room was quaint and the offerings were good. Service in the restaurant was also good. Altogether a nice stay & we do recommend the hotel.

This is a small hotel about 15 minute stroll from the centre and a 10 minute walk to the airport metro station. The room was a lot smaller than the pictures show, a tight squeeze when the sofa bed is pulled out and the pillows are lumpy but it was clean, has a good shower and the air-con is silent. The continental breakfast is good and the staff are helpful and friendly. The minibar and snacks provided on the first day are included in the room price but there was only 2 small bottles of sparkling water with 2 cans of beer and 2 soft drinks, no bottled drinking water was provided so we had to go to a shop for that. Overall it’s a nice hotel, I’m not sure of the average room prices in Valencia but for 2 adults and a 14yr old €400/night seems excessive, we assumed that by reserving a junior suite might have provided more space but that could be the standard in this beautiful Spanish city.

The staff at the hotel were lovely and very hospitable. We felt cared for and had a pleasant stay. Thank you for making our holiday so beautiful

The room and facility of tbos hotel of course good and conformable. There are bus but need 30min to the city and need to walk 10 to 25 min to place of interest. No direct bus from my last destination i walk 40min back hotel plus one stop buying dinner. Ppl walk fast within 25 can be reached

La habitación estaba muy bien, amplia, cómoda y silenciosa. Limpieza muy buena cada día. El hotel está muy bien situado, a escasos 5min de la Ciudad de las Artes y con buena comunicación tanto al centro como a la Albufera. Lo único mejorable para mi es el olor a tabaco de los pasillos de las habitaciones.

Our flight landed at 0035am, so we needed to get a taxi from the Airport to the hotel, which took about 25-30 minutes and cost €33. We hailed a taxi outside the hotel at 8am to get from the Hotel to the Airport at the end of the trip, but it only cost €21. Check in was very easy. The room was of a very good standard, with a great bathroom, comfy bed, plenty of wardrobe space and a decent tv. There was a minibar fridge. Whilst we didn’t consume anything, we used the fridge to refrigerator food items such as cheese and salami. There is a German chain supermarket beginning with ‘L’ 10 minutes walk away and a supermarket in the nearby shopping centre which is in the direction of the ‘Ciudad de las Artes y las Ciencias’. The location of the hotel is excellent, with a brilliant bus 19 service: The bus stop literally outside the hotel is called Menorca Franca, and goes to the city centre and takes about 15 minutes. Their is a stop outside the main train station ‘Estació del Nord’ in the city centre but just to the left a bit (left if you are looking out from the station) where the bus to go back from the city centre to the hotel starts (they usually have their hazard lights on indicating they are at the starting stop). The bus stop opposite the hotel on the other side of the road is called Menorca Balears and takes you to the beach. A bus back to the hotel from the beach area can be found on street ‘Carrer De La Reina’. Just remember if you walk outside the hotel past the hotel reception - the bus right goes to the city centre, the bus left goes to the beach. All bus single tickets cost €1.50 and drivers gave me change from €5 notes. Tips for eating: there is a brilliant pizza restaurant near the hotel ‘Regina Di Napoli’. There is also a very good restaurant that offered a set menu starter + paella + small desert + beer or soft drink for €16.50 ‘El Generalife’ on Carrer De Navellos’. Would stay at this hotel again.

Durante un año he estado en este hotel todos los meses, con alguna excepción. Cuando mi agencia solicita un cambio de agenda de un mes a otro, por motivos de salud, la respuesta es tajante: la tarifa es no reembolsable (no se pide esto, sino que se cambie la fecha) y la cancelación es con el 100% del pago (no se trata de cancelar) Finalizada la última reserva dejo por escrito que me voy del hotel. En 2024, en lugar de 2 noches al mes serán 4, y en lugar de 1 persona, viajamos 3. El no cambiar esas fechas, y cobrar ”por normas absurdas” dos noches más, van a perder más de 90 en este año próximo... Y otras tantas, pues la agencia, se abstendrá de usar este hotel para sus clientes. Respuesta del Hotel: llamada para ”explicar sus normas y culpabilizar a la agencia y a mi misma de la situación”. Bravo por sus normas, Bravo por su atención al Cliente, Bravo por ser un gran ejemplo de cómo se hace una nefasta Atención al Cliente. por cierto: La foto que acompaña el hotel en Tripadvisor debe ser un error. Esa habitación, si existe en el hotel, no es la que tú vas a disfrutar como cliente.

He leído bastantes reseñas malas, pero esta es nuestra experiencia: -Personal del hotel: 100/100 una atención magnífica! Muy agradables, resuelven cualquier cosa (nosotros fuimos sin cargador y nos cargaron el teléfono). -Desayuno: son 7€, buffet libre HAY DE TODO!! Es una maravilla. Además el desayuno empieza a las 8;00 y termina a las 11:00 pero he visto gente desayunando mas tarde y el hotel no ha puesto problemas. -Limpieza: todo estaba en perfecto estado y la limpieza impoluta. Las camas bastante cómodas. Sábanas suaves y almohadas acorde. Dispone de piscina y pista de padel. Sin duda alguna una experiencia que vamos a repetir