Rafael Kaiser Premium Apartments - Contactless 24h Check-IN

Would really recommend this accommodation. AC, all mid cons. exceptional staff, quick response to issues, everything catered for (extra towels, coffee, tea, rubbish bags, etc). The apartment was immaculate. Location is ideal - next to the metro, 2 blocks from supermarket. restaurants within walking distance. The apartment was a fine size and easily accommodated a family of 6. It gives more freedom than a hotel but to a similar standard. Would definitely recommend, especially to a family on holiday. Hope to come again.

Perfect combination of exceptional services and premium apartments in heart of Vienna. All inclusive for comfortable and enjoyable stay. 3min walking distance from public transport, easy and fast check in, comfy beds, cleaness level 100, nice views, ideal surroundings, near by grocery shops. Equipped to feel like home.

This property is hospitable with their complimentary wine and coffee. The beds are comfy and the area is quiet. It is not at the center but the metro was easy to figure out. We could be at the most popular sites within 20-30 minutes on transit.

There in not a perfect/good matching with the foto from ***********. The fotos from the website is not in concordance with the reality, but the quality is good. There are not: Electric kettle, Toaster, Drying rack for clothing. Seating Area, Dining table, and Kitchenette are in the same room. Satellite channels (a lot of programmes are not available), there are programmes in English and French (not so many). Free toiletries: only shampoo and soap. The management of this apartment send a lot of email which stress a lot. You must fill the date for check-in before the accommodation. The watter is only in first day, in our case it was not watter (after a discussion in second day they give us watter in botle). Airport shuttle: there is no this service, only public transport and taxi (including UBER). Terrace: Only in certain apartments (pay attention!). WC is separate of Bathroom. Clean service is only 1/3 days.

All in perfect conditions in the apartment and with the U stop just few meters, it is a perfect place to rest while visiting Vienna.

Top: cleanness, location, check in/out time, qualitative bed linen/furniture; design for great photos.Also atmosphere - felt like home; kitchen - everythong you need to cook also “chef level meals”; large dishwasher and enought w.m capsules; high quality shampoo and dush gel; heated floor; amazing view.

Great place.Very nice and clean apartment.

Room is big and clean and excellent transport. Feel comfortable and would like to come again

Stayed here for 6 nights. The apartment was a good size, exceptionally clean and very well equipped. The bed was very comfortable, and had no problems sleeping at all; I particularly appreciated how quiet it was. Getting in and out using the lockbox was simple and easy to use, and the managed access to the apartment means it is secure. There are very helpful videos sent to you before you arrive to help you manage all aspects of checking in, keys, facilities etc... The area is safe, and it was close to the hospital where I attended a conference. Although there are not many bars or cafes nearby, there are lots of transport options to the city centre, making everything very accessible. The cost matches what I would have paid in a hotel, but we had far more space...and as I mentioned, it was really quiet. It appears some of the apartments have a balcony, and I would ask for one if I return again - which is likely as I love Vienna..and staying with Rafael Kaiser would be my first option. Highly recommend...