Hotel berhampiran Rosengarten, Vienna

I was very disappointed when I arrived at the desk (after finally finding the hotel) that our room did not have a bath. On *********** they have images of a bath/shower and also states “bathroom with bath or shower” for the double room that we booked. I found this to be very misleading and asked the reception if we could change the room to one with a bath. They said there are only 3 (if I remember correctly) rooms with baths and that they were occupied. I was so disappointed because I specifically searched for hotels that had a bath when booking. They didn’t offer us any consolation, so we took the room we were given. To be fair it was lovely and the bed was comfortable and I loved the LED lights but I would not stay here again. Travelling over 30mins into the centre and back every day was exhausting and we couldn’t just drop in whenever we wanted. Now it was our own fault that we booked somewhere so far away, but for something that wasn’t even offering what we wanted the most, it was definitely not worth it. The breakfast was expensive but it was delicious! Honestly, I still think about this trip and how this slightly tainted the experience so that’s why I’m leaving this review 😊

A modern hotel with nice rooms, this hotel is ideal if you don’t want to stay in the tourist area of the city. However, central Vienna is very reachable via the U1 underground or an Uber! The lack of a restaurant and in room tea/coffee were the only real negatives. Breakfast was fantastic and staff were good. Would definitely stay here again!

I book at the last minute so I did not have much information on the hotel. I was pleasantly surprised by the staff friendliness and engagement to the customers. They are nice, young, outgoing and eager to help. This is a very unusual hotel with a lot of activities daily mostly used by young professionals. The bar area is cool. I learn a lot about the city culture by chatting with the bartenders who make you feel welcome. I definitely will come back when I have another chance to visit Vienna. This hotel is underrated.

Four people, dad and three young adult children - we had four single beds which is rare. Found it hard to rate but pros were: great price, large room, four single beds. Cons: No safe for passports (only some rooms have one apparently which for a new hotel is poor), no kettle and noisy at night (near amusement park). The room was odd and they should have focused on practicalities versus funky (bathroom looks cool but the shower floods it. And room was very dark). Location necessitates transit but very close to a metro.

Hotel location was excellent. Really near to Wien Mitte Station so if you want a stay thats convenient from airport directly to city centre this hotel will be perfect. Came at 4.20pm but my room is still not ready and have to wait extra 30 minutes but that’s fine. Downside is there’s no toiletries beside hand&body soap and shampoo. Was expecting at least the hotel will provide toothbrush and toothpaste. But the stay was really nice and the bed is comfortable.

I recently had the pleasure of staying at Best western plus Amedia Wien, and the experience surpassed my expectations in several aspects: 1. **Accurate Representation:** The room matched the images provided online, offering a comforting sense of reliability and meeting the expectations set by the visuals. 2. **Friendly and Accommodating Staff:** The hotel staff were exceptionally friendly and went out of their way to ensure a pleasant stay. Their warmth and helpfulness added a personal touch to the overall experience. 3. **Convenient Location and Transportation Access:** The hotel's location was strategically chosen, providing easy access to transportation hubs. This made exploring the surrounding areas a breeze, contributing to the overall convenience of my stay. 4. **Delightful Breakfast Options:** The breakfast offered at the hotel was a delightful experience, featuring a variety of tasty options. The quality and variety exceeded my expectations, setting a positive tone for each day. In conclusion, my stay at was a memorable and enjoyable experience. I commend the hotel for its commitment to guest satisfaction and look forward to returning in the future.

Quick check-in and location is just a 5-min walk from Wien hbf (Vienna Central Terminal). Clean room and bed, and good shower with shower gel. Remember to bring all other amenities eg slippers, drinking water etc.

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Sehr sauberes Hotel!! Hatte zwar ein kleines Zimmer aber sehr sauber und schön. Würde ich empfehlen und wieder buchen. Anbindung zu Bus und Bahn auch sehr gut und schnell erreichbar.