The hotel has many incredibly positive elements but lacks some real basics . Firstly The hotel is incredibly well located for ski on and ski out . There’s a welcoming reception area and the rooms (especially those facing the slopes) have beautiful views. They are clean and the shower has great pressure . One thing the hotel excels at is the food . The breakfast is a fantastic array to suit everyone and the half board dinner was exceptional . 3 incredible courses of wonderful food far surpassing our expectations. However you need to enjoy your red meat as every main course was red. Am sure there are vegetarian options if needed . My friend is gluten free and they catered for her very well . Pizzas for lunch were delicious . The power apres ski was brilliant , great atmosphere and loads of Norwegian bangers !! What desperately needs to be improved on . To not have a ski boot room it’s heaters is absolutely criminal ! Due to poor weather we were continually soaked and there was zero option to dry out our ski boots , or ski clothes as the radiator in our room didn’t work . This was absurd , the fact we had to put on wet ski clothes and ski boots every day was a massive negative to the experience . Secondly the sauna was such a trek and faff we couldn’t be bothered and there was unfortunately no spa facilities at all , bar 1 room that offered massages . I had a 30 minute massage which unfortunate for me was not strong enough , but would be fine if you don’t mind moderate pressure . The staff were completely hit and miss . Very often we encountered wonderful members of staff who could not accommodate enough and were a real credit to the hotel . Other times we interacted with completely incompetent individuals who were borderline rude and totally unprofessional often treating us with disdain and could not even answer basic questions . They are also massively missing a trick not properly advertising all the wonderful extra activities that could be enjoyed , such as fjords , kayaking etc . They also did not service the room the entire 4 days we were there . Overall a very mixed experience . But I hope they take this on board as they have the potential to be amazing .
Terjemah