Hotel 5 Bintang Terbaik di Voua

room was not ready till 4pm upon asking the front desk about it the Director of rooms threatened us that he can deny us check in. The air con in the room did not work. called 5 times for someone to come and after 1.5hrs engineering arrived. They came fixed it and left 30 min later it would stop working ,this continues to happens 2 to 3 times. it is now 10.30pm the air conditioning unit is still not working. DM decides to room move us for the night only to assure us that he will the issue fixed tomorrow or move us entirely to room category we booked. the following day the issue is not fixed it’s 3pm room is not service nor is the new room ready for the move. The new room only became ready at 5.30pm. With us checking out the next morning it is pointless to move. Engineering comes to room at 6.30pm and within and hour the air con is now fixed. No service recovery offered. refused acknowledge that they could have had engineering fix the issue during the day whilst we were away. the DOR welcome to hotel only to threaten us to deny checking in was the most unprofessional experience we have had in years of traveling. not worthy of the name shangri la. worst experience ever. stay at your own risk.

Dengan penginapan di Gecko's Resort di Cuvu, anda akan berada bersebelahan padang golf, dalam lingkungan 10 minit memandu dari Pantai Shangri La dan Gumuk Pasir Sigatoka. Hotel mesra keluarga ini berada 21 km dari Pantai Natadola dan 36.7 km dari Teluk Momi.Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles (surcaj), penjagaan anak/bayi (surcaj) dan bilik arked/permainan.Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan penuh disediakan pada setiap hari dari 8:00 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi, perkhidmatan pencucian kering/dobi dan tempat simpanan bagasi. Kemudahan acara di hotel ini terdiri daripada pusat persidangan dan sebuah bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 23 bilik berhawa dingin yang menampilkan peti sejuk dan Televisyen LED. Bilik mempunyai laman dalam persendirian. Akses Internet wayarles (surcaj) membolehkan anda sentiasa berhubung, sedangkan pemain DVD disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.