Ulasan V Hotel Warsaw

Very friendly customer service. Very clean place. Location is a bit subberbs but its in a price. Highly recommend. Will be back again.

We had a really nice stay at this hotel, would recommend for short trip 😊

The hotel is not in the city center, so its location is not good, unless you have a car to move around. If you have a car, it is a very good choice, as it’s very easy to get (no traffic jam around) there is a lot of parking space inside the hotel (paid) and outside the hotel (free). The structure is new, the rooms are bigger than the average and the staff is very friendly! Price wise, is also very good!

還不錯，很優惠實在，適合結伴出行的時候定，我們三個人一起去的，比在歐洲的APP定還實惠。

寬敞明亮，機場附近交通方便

酒店可以，服務也不錯

Daleko do centrum

Everything was good! It was a bit away from the city center Breakfast was great, lots of options

After arriving late ( after 10PM ) no food was available , not even snacks at the bar . Ironing tables are located on the 3rd floor only Room was only cleaned once. The above points are not really helpful if using this hotel for business, traveling from overseas. Bar staff not very helpful 1 guy particular was not happy about serving us. On the positive side the rooms are clean and comfortable

Amazing hotel. Highly recommended.

Strongly recommend

I had a reservation done on 07.07.2022 for the night of 08.07.2022, but on 30.06.2022 I have received an email from V Hotel informing me that the reservation was canceled, and no other details. After a fast investigation, I came to the conclusion that it was canceled because of a failed attempt of payment on 30.06.2022, due to an insufficient balance on my Revolut account. A couple of hours after getting the email (around 17:00), I called the hotel to understand what was the possibilities of recovering the booking as I added enough funds on my Revolut account. I was told by the receptionist that probably it was possible, however the manager was not in the hotel, he had no idea on how to do it and that I would get a phone call one the manager would be on the hotel. I've waited until the next day, but got no call. I decided to call on the next morning (09:40) and another receptionist told me that the manager would be arriving in 20 minutes, and they would call me when that would happen. I waited 4 hours and had no contact whatsoever. So, I decided to call them again (at 13:30). I was greeted by another receptionist, that simply suggested that I would create another booking. Which I replied that I would like to have the old booking back has now the price would be much higher. Then I was told that no other rooms were available on the hotel, contradicting the previous suggestion. After showing my disappointment for the lack of flexibility and effort to try to solve the issue in good terms, I was told once again that they would call me when the manager would come back. I asked when that would be and I was told that it would be on 05.07 or 06.07 (so I would be waiting for a reply until 2 days before the date of check in - assuming that they would call me). Obviously, I refused that since I would have to start looking for another hotel room right away. In the end of the call, I asked for the name of the person to which I was talking to and in return the receptionist hanged the phone on me (I was never rude or indelicate). Prime example of professionalism! To consider that 08.07 is the day of a concert of Coldplay in Warsaw and the demand for hotel rooms is very high for that day, and the hotel canceled my reservation on the first try to get the payment, in order to get another booking that would give them more money. In result, I lost my reservation and had to book a much more expensive hotel room elsewhere. My main complaints here are: - I only got one email, without any details on why the reservation was canceled; - There was no attempt to contact me over the phone in order to proceed with the payment on a different way; - The attempts of just make wait for their call until I would forget or give up; - The utterly unprofessional atitude of the last receptionist with whom I spoke, that didn't do any effort to solve the issue, gave me contradictory information and hang up the phone in my face. For all of this, I will provide the minimum classifi

It was a very pleasant stay

good