Hotel West Hollywood dengan Spa

房間已網站的貼圖有很大出入，網站上的圖片都不是實景圖片，房間很小。前台入住時要4點才有房間，推薦加價升級房間，按理2點就應該給房間，由於長途勞累就不願意等待加價換房了！ 退房時不主動提供賬單，不讓確認，要求打印件後才發現被加收了停車費，壓根就沒有車！質疑後，回覆確認後將收費退還。其他還有一些雜七雜八的收費，各種税就沒有再多與其囉嗦了！ 酒店的整體標準不超4星，除了地理位置靠日落大道外沒有任何優越之處！

Let me start with the positive. It’s a beautiful hotel that is very minimalism and I stayed in a loft terrace room which was spacious and comfortable and had a great view of the city. In addition as a Titanium member they offered me an upgrade to a suite but as it didn’t have a view I decided against it. Now for the staff and management. I had a charge added to my bar tab that I did not authorise and a valet charge added when I did not valet park. Two staff members here were dishonest and the management, both front office and director of sales seem to think that this is acceptable and did not apologise. They did refund me those charges. And give me back the resort fee. But they told me there was no wrong doing happening at the hotel. I am of the opinion that if someone in the bar adds a service tip that was not authorised that this is fraud. It was a purposeful and deliberate act with the expectation that I would not notice. And clearly an understanding that the management would let it slide. I have spent over 80 nights in Marriott hotels this year, including more expensive brands than this hotel and I’ve had better experiences and better management. Any hotel that allows employees to commit fraud and says no wrong doing happened and does NOT apologise should be investigated and anyone who stays at this hotel should be weary. I’d strongly advise double checking your folio when you leave the hotel. I’m very, very disappointed with this hotel management and Marriott. Be warned.

花小兩萬真的不太值 到點之後發現酒店附近全在施工 每天一到七點都巨吵無比 附近交通還算便利 酒店服務人員真的需要再多培訓培訓 這個價格和服務質量完全不成正比 總體來說一般吧 對這個酒店沒有太大的好感

一號酒店應該是這幾年開始興起的新五星酒店？酒店以原生態設計為靈感，大堂和房間的裝修用了大量原木，非常有意思。位置很好，酒店在山坡上，酒店的大露台可以俯瞰整個城市，LA的傍晚很美～住過來才知道西好萊屋是boy town～到處飄揚的彩虹旗也是很有意思哈哈哈附近好吃的好玩好吃非常多，又不像市區有那麼多流浪漢，我住了五天整體感覺還是非常舒服的～哦對，酒店的早餐很不錯，我幾乎嘗試了菜單上的每個主菜，沒有任何踩雷，果汁也很棒，酒店採用的都是加州應季的水果，來住的話一定要嘗試呀。咖啡和茶就一言難盡了，不好喝...也有其他槽點：比如保潔員沒有檢查冰箱，冰箱裏還有上一個住客留下來的沒喝完的飲料...酒店很新，但維護不太好，地毯已經有大片污漬了...前台有一個服務生態度很差...還趕上了LA酒店員工集體罷工，服務多少有些跟不上。

非常舒適的一家傳統美式酒店，環境好，位置好，餐廳牛排味道也不錯，服務人員態度也超好，有很多音樂元素，走之前好像邊兒上的畫廊還有活動，很多人正裝參加。如果是第一次來洛杉磯強推，周圍南面有一個傳統的farmer market，裏面吃的喝的應有盡有，完勝大中央市場。如果還有機會再來洛杉磯的話，這個酒店一定要多住兩晚，推薦…