Hotel 4 bintang Xi＇an yang Popular

The location of the hotel is great, right in front of the Bell Tower, beautiful view. We booked two Deluxe Bell Tower Panoramic Double Bed Rooms. In both the bed was very hard and uncomfortable and the pillows were very thin, we woke up with a sore back. In one of the rooms the entrance door did not close properly and we had to make a lot of noise to close it properly and the other room had a wet carpet. I am sure these are things that can be improved or fixed during the stay, we could not because we had a very tight schedule.

The hotel condition was great, super clean, close to the metro station, staff was very helpful. We arrived early and they let us do an early check in, also they helped us with directions with paper notes. I did laundry Wich was complementary on the hotel. Definitely recommend to pay for the breakfast, totally worthy for the price. I liked everything of this hotel, can't recommend it enough.

There are multiple exits from Zhonglou station. I tried exit B，exit 9 and exit 1. All of them are similar walking distance towards the hotel. The hotel is located on the “ground” level, underground level are made up of souvenir/drinks/snacks stores which you can easily access via a short staircase. The hotel is in between a row of little local shops. The easiest way to navigate is download Baidu maps and enter 宜必思尚品酒店(西安钟鼓楼回民街店) 西安市莲湖区. A public square right under the hotel comes to life from morning to evening with people setting up little stalls with a mat/stools selling little souvenirs. There are also multiple message therapists providing their service for just 20yuan. Super convenient to reach the Drum tower just by 1mjns of walking, it is right there when you step out. Muslim quarter is 2mins away, while convenient avoid the main street like plaque. If you see roujiamo stalls with oddly long queue when everyone else is nonexistent, those are fake queuers engaged to fool tourists

Room is big, bed and linen thick and comfy housekeeping did a splendid job. However ventilation was filled with cigarette smell throughout the night. Reception very helpful to change a room but nothing much can be done as the structure of the ventilator can't be changed. Very contemporary statues for memorable photos at the entrance.

I am taking 3 boys with me for a two days family trip in Xi'an. The hotel is in a prime location, walking distance to local tourism attractions in walking distance. It's next to the Shanxi province government building. The square in front of the government building has a music fountain which will blow water more then 10 stories tall. This is fantastic. The rooms are big and clean, breakfast has both eastern and western styled food which was rated the best breakfast they had in China by the 3 boys. We were trying to eat at the famous muslin street but find it too hard to enjoy due to the huge crowd even during the rain. We found a local chain food store next to the hotel is our favorite, it is called 秦晋味道. We visited the Terracotta Army and Shanxi history Museum. They are so famous that there are huge crowd. It's like trying to get on the subway during rash hours in Tokyo. But there is a hidden treasure that is much worth than the Terracotta Army. It is called Mausoleum Museum of Bronze Chariots and Horses. This one is included with the purchased tickets of Terracotta Army. Not many people go there due it is 1 KM away and there is a long walking to reach the exhibit as well. The level of technologies used are amazing. It's a shock for us. The hotel is required by the government to collect both the passport and VISA information. So be prepared. I will use this hotel again for my next trip.

I am writing to express my heartfelt appreciation for the recent stay my family and I had at zhonglou Center Hotel Xi'an (Bell Tower). From the moment we arrived, we were impressed by the warmth and exceptional service that your hotel provided. I must extend a special thanks to Miss Zhong, the Customer Service Officer, for her outstanding service, particularly in catering to our needs as foreigners. Miss Zhong went above and beyond to ensure that our stay was comfortable and enjoyable. She was attentive, knowledgeable, and always went the extra mile to address any concerns or questions we had. Her professionalism and dedication were truly commendable, and she made us feel right at home. Additionally, I would like to thank our room manager Ms Xie (谢立琴）for the fantastic laundry services provided during our stay. Our washed clothing was returned fully folded and in impeccable order, which was a pleasant surprise and much appreciated. Such attention to detail truly reflects the high standards of service that Center Hotel Xi'an（Bell Tower) strives to maintain. The overall experience at your hotel was memorable and delightful, thanks to the efforts of your entire staff. The comfortable accommodations, delicious breakfast and afternoon tea and excellent amenities all contributed to making our stay truly enjoyable. Once again, thank you for providing such exceptional service. We look forward to staying at Center Hotel Xi'an again in the future and would highly recommend it to others. Warm regards, From Australia

Great and convenient location with easy access to the metro and lots of food options. Room is generally clean except the bathroom walls, which was clearly not cleaned between guests. The biggest drawback of this hotel is the horrible WiFi which will disconnect every 5 minutes.

Recommend hotel. Located in the city area and 10min walking distance to the nearest mrt station. The room rate is worth the amenities and cleanliness! They do provide daily makeup room service by changing all the linen,thanks to the room attendants 小影. Besides,they also provide self service for landry,which is super convenient! From the front desk staff,room attendants to the restaurant are friendly and helpful and they even check on you if an extra request is needed. They do provide extra water for us throughout the stay. Thanks to 小影 check on our stay and provide us with free breakfast on our last day ! The breakfast is wide spread. The front desk staff 樱樱is friendly and helpful by accommodating our request. Will recommend friends and family as well as come back for the next trip. (However small hiccups that forgot our request for utensils one of the day)

Hotel is clean and location is quite near to the attractions. We are particularly impressed with Mr.何為秋's hospitality. He showed patience with my rusty mandarin, provided clear and succinct explanations and went out of his way to call us a taxi and guided us to our new hotel which was closeby. He really exhibited a level of professionalism which his fellow colleagues should emulate.

It has been a great experience at the hotel. So close to cultural AND party Places, so kidness with us. Really good beds to rest and relax. Really good breakfast. So, it's get my five.