Hotel dengan Wifi di Xi'an

We arrived very late for check-in, but the staff were incredibly helpful and welcoming. They even surprised us with a complimentary upgrade for both our rooms and thoughtfully arranged them side by side, which made things so much easier for our family. The rooms were very spacious, clean, and modern, with two very comfortable double beds. We also really appreciated the complimentary daily laundry service — such a thoughtful touch, especially when traveling with kids. The location is excellent — just a 3-minute walk to Wen Chang Men city wall, which made exploring super convenient. Breakfast was a highlight of our stay. There was a wide variety of options, including local Xi’an specialties like rou jia mo, zheng gao, and you zha ma hua — everything was delicious and gave us a great taste of the local culture. A special mention to Apple from the hotel staff, who truly went above and beyond. It was my daughter’s birthday, and she kindly helped decorate the room with balloons, birthday decorations, confetti, and even birthday sunglasses. She also arranged a very cute cake for her — it absolutely made her day unforgettable. Throughout our stay, every staff member we encountered was friendly and helpful. Housekeeping is available 24 hours, and they responded to our requests even late at night (around 2:30am), which we really appreciated. My kids also loved the little robot that delivers items like mineral water — such a fun and memorable touch. When we checked out, the hotel even gave us Xi’an fridge magnets as souvenirs, which was a lovely gesture. Xi’an has become one of our favourite cities in China — 5 days were simply not enough to explore everything this culturally rich place has to offer. We will definitely be back, and without a doubt, we would choose to stay at this hotel again.

I have stayed at hotels of this brand in two different locations. In overall, I like Urcove by Hyatt a lot given it's good amenities such as self-serviced laundry and in-room coffee maker. They have excellent bedding and clean linens which really gave us a good rest. The bed is huge ! In terms of services, I am rather disappointed with the front desk (米饭妹）. She is impatient and rude when we were checking in and also the next day when we were enquiring about shuttle services. The other staffs (Carl and 浩浩）were very helpful although they seems a bit ”robotic” but they tried their best which we really appreciate their efforts. Location wise, it's slightly away from all the tourists spots but easily accessible. The hotel location also gave an advantage of not being trapped in the traffics especially during weekends. Shuttle services added some convenience but provided we have a local phone number, else it's difficult to find the waiting location especially the return trip. Perhaps the hotel can sort this out in near future. To add-on, the hotel is in a shared building with other business units hence the lift takes longer to reach. No worries on the security and privacy, it's well guarded, outsiders won't be able to access the hotel levels without an access card. In all , we had a good room but there's still room for improvement in terms of services.

Nice room with good bedding and towels. Breakfast was a generous spread catering to both western and local tastes. The subway station is only a minute from the hotel and there are two shopping malls just across the road. Only issue I can find is that the air-conditioning was not strong enough even though the ambient temperature was not high and there was a lingering smell of smoke in the room. Otherwise a lovely stay.

Our stay at the hotel was absolute perfection. The rooms stylish, clean and so comfortable. The amenities feel luxurious and the staff went above and beyond to assure we felt cared for. The breakfast and afternoon tea are a must and don’t miss a swim in the pool!! The location was perfect for us as it is close to the main attractions within the city walls, yet feels very quiet and removed when you need to recharge. Loved it all!

Cons: - Service was unprofessional. During check in on the first day, the front desk staff seemed clueless as to what he was supposed to do — he asked for our name (which was in English as we made the booking on Trip.com) and did not seem to be able to find our booking. Following this, he did not seem to know how to solve the problem and neither did he take the initiative to ask us for our passport. I had to offer our passport to him to help him find our booking. - After checking us in, the front desk staff did not provide any details as to where the restaurant was (as our package was inclusive of breakfast). Neither did he provide details as to where the washing machine and gym rooms were until we asked for these details. No instructions were given for connecting to the hotel WiFi, and we had to thereafter ask the staff for help with the connection as foreigners were unable to connect to the WiFi via the usual methods. - On the second day of our stay, we received a call from the front desk, who said that they were calling to verify our booking, as they were facing a shortage of rooms. This threw us off as it seemed that the hotel did not do their job of checking us in properly and the staff were not familiar with their own front desk or hotel procedures. Further, the staff made it sound as if we should bear the brunt of the consequences for this error and that we would have to move out given that they did not check us in properly and were facing a shortage of rooms. We had to emphasise again that our booking was confirmed on Trip.com. - One of the front desk staff who was on the night shift was also inattentive, rude and unprofessional. She was using her phone when we informed her that our room needed to be cleaned for the day, and subsequently did not seem to make a note of what we had told her. She merely gave us a dismissive “ok” and went back to using her phone. - The hallways would often have a strong cigarette smell even though we had requested for a non-smoking floor - As previous reviews had highlighted, the shower’s heating system would fluctuate between being hot and cold all of a sudden, which made it easy for users to fall sick especially in winter or be at risk of being scalded by the shower system. It would be good for the hotel to look into this, especially since this has not been fixed since the issue was surfaced in previous reviews - Location-wise there was a bus stop within 5 minutes walking distance, and lots of neighbourhood eateries nearby. However, the metro was rather far (about a 15 minute walk), unlike what is represented on the hotel’s Trip.com page. For those who would like to stay closer to the attractions such as the Bell and Drum tower and shopping malls, this location might be less ideal depending on preference. - One of the cleaning staff who cleaned our room on 27 December 2025 did not clean our room despite being reminded to do so, and when she eventually came, she did a slipshod job — she failed to refill the vanity kit, and while tidying the study desk, knocked over our boxes and bottles and did not even attempt to reorganise our items properly after leaving them in such a state. Pros: - Cleanliness was excellent and must be commended. The room, bedsheets, towels and amenities were always clean and spotless every day, which made this a pleasant and comfortable stay. - Most of the staff responsible for tidying our rooms were all extremely friendly and diligent, and was truly the highlight of our stay. They were also generous if we needed to request for more bottles of water or tissues. We had a pleasant experience with most of the cleaning staff, with the exception of one of them as mentioned above. - Hotel is very high-tech, with smart controls installed in the room which made it very convenient to access the lights, TV and air conditioning - Facilities including the hairdryer were very new and cleano

We rent a total 5 rooms 5 night total of 10 people trip. The front desk has provided an excellent job and very good in keeping up in touch with us before, during and during emergency time. Good communication and gave us a free shuttle ride from the airport to the hotel. Due to the flight cancel, the front desk also helps us to rebook anothet of stay. Helping us to send a parcel. One of my friend forgot his very valueble item in the room. By the time my friend realised this. He already 100 miiles away from the hotel. We called the front desk. And the front desk helped us by live video communication and searching thru out the room. And found the item. 100% and i will recommend this hotel. Good worker Very clean room, toilet very clean

The hotel is located at few minutes from the Bell Tower, a central location that allows a quick 2alk to some of the main attractions such as the Xi'an wall and the Muslim quarter. All the guides know the place which makes it very convinient for the trip pick ups. The rooms are confortable, clean and with some of the most modern features we have seen. With spacious shower! Highly recommend!

The service is excellent. Usually I don’t feel the service of Marriott hotels are outstanding compare with other 5 star hotel. However, this Renaissance is an exception。 the rest, the cleanliness and location, are all nice. The breakfast is very worth to try, you will have surprise. I will definitely be back again.

This is a lovely hotel with kind, welcoming staff. I read some reviews saying the rooms are very old etc, but I don't see how that makes this hotel any less great - the rooms are still clean and well maintained. I arrived in Xi'an after 48 hours of hectic traveling due to a missed train, and the staff at Meihao Hotel were very welcoming, were happy to use translation apps to communicate with me. The room was large, with a view of the neighbourhood outside (mostly just traffic jams haha, but that's Xi'an). The location may not be super ideal for some as it isn't in the city centre, but honestly it was no inconvenience at all, as the nearest subway station is a brisk walk away -- about 5-7 minutes. If you're arriving by train and carrying a lot of heavy luggage, then yes, coming via subway might be a bit of a challenge (but not impossible!) The housekeeping staff especially were very warm and kind. Thank you for always brightening my day when I walked by you all. A few hours after I checked in, a lovely staff member knocked on my door and offered me a small bowl of soup. I was very confused as I hadn't ordered anything, but upon seeing other guests were receiving this too, I gladly accepted. It was such an unexpected, kind gesture -- this hotel truly knows how to make one feel welcome. I fell ill on the second day of my stay, and thankfully the room was so comfortable, I could recuperate well. My only complaint is that the bedsheets, comforter, pillowcases etc -- all the bedding essentially smells of cigarette smoke. I could also smell cigarette smoke from beyond my room's door at night. This was despite there being a clear sign in the room saying smoking was not allowed inside. Though this is certainly not something you can fault hotel staff for (if guests are adamant to smoke inside, what can housekeeping possibly do?), I just thought I would mention this for any other guests who might be very sensitive to the smell, perhaps you could request staff to rewash the bedding until the smoke smell is entirely gone. After checking out, I also noticed there were some freebies that were part of my booking that I unfortunately missed out on :( There was meant to be welcome fruit, afternoon tea for two and a midnight snack, which I would have loved to try. There was no welcome fruit offered, but I did receive some refreshing juice when I arrived to check in -- it was a hot day and I was grateful for the welcome drink. For the other stuff, as I didn't realise it was part of the booking perks, I never asked, and consequently seem to have missed out. I also want to say that aside from the rooms, the lobby area is quite lovely -- very tastefully decorated, peaceful, and I even saw they had some free coffee out for guests! I only noticed this when I was checking out though, and my taxi was already on the way to pick me up, so I could not indulge. Maybe it would be helpful if the reception staff could share all this info with guests when they check in, especially with the foreign guests who are already a bit confused and trying to get their bearings ^-^ Just a suggestion! Thank you for a nice stay. I will definitely be back again soon.

從香港一路向西奔赴古城西安，初次到訪便被這家高端民宿徹底圈粉，凌晨時分冒昧諮詢，老闆依舊熱情滿滿、秒速回應，不僅貼心安排提早入住，還專人引導至房間，細節處盡顯誠意。保潔大姐的親切問候，更讓我真切感受到西安人的淳樸與熱忱。房間體驗同樣驚艷，一梯一户的私密感拉滿，空間開闊通透。作為有潔癖的人，也完全被這份乾淨整潔與温馨氛圍打動，好感度直接拉滿！這趟西安之行因這家民宿更添美好，下次再來，這裏必然是我的不二之選。