Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Very nice hotel. Friendly staff, clean and big rooms. Good breakfast.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

This is one of the best hotels I’ve stayed. Service is amazing. Breakfast is extremely good with a very big choice of western food. At check out Isabelle even gave me some complementary coffee for my train trip to Lhasa, as well as a gif box from the hotel. Absolutely value for you money! One of the hotels in China that really deserves 5 Stars! Thanks!

Great hotel that’s new with spacious rooms. Also a decent location in Xining with a new mall nearby

這是一家非常温馨和舒適的酒店，管家英子非常熱情和友善，這裏的環境非常安靜，是放鬆身心的好地方，WiFi速度很快，工作也非常方便，房間衞生乾淨整潔，設施設備齊全，位置很佳，真的是物超所值，下次還會入住，值得推薦！

設施：設施齊全，整體比較新 衞生：房間衞生乾淨 環境：沒有異味，我們一家自駕青海，在西寧住一晚，環境也不錯，高樓層可以俯瞰城市 服務：服務挺好的，我還在四川的時候管家楊楊就早早提前聯繫我了，由於早晨走的比較匆忙，女兒的衣服忘拿了，管家楊楊特意聯繫我，給我寄回成都家裡

在西寧的雲端文華酒店，我體驗到了無與倫比的服務和舒適。特別感謝服務經理Tood，他的專業和熱情讓人印象深刻。從入住到退房，每一個細節都體現出他對客人的關懷和對工作的熱愛。房間整潔舒適，設施齊全，讓我有賓至如歸的感覺。餐飲方面，無論是早餐還是晚餐，菜品豐富多樣，味道美味。此外，酒店的位置便利，周邊環境優美，是我旅行中的一大亮點。再次感謝Tood和他的團隊，讓我的旅程更加完美。強烈推薦這家酒店給即將前往西寧的朋友們！