Hotel di Kawasan Barat, Xining

We had a wonderful stay! The hotel was beautiful and comfortable, but the real highlight was the incredible service. They were welcoming, efficient, and went out of their way to make sure we had everything we needed.

Great price for a nice clean hotel. Good wifi and near an area with many restaurants and tea houses. The ladies at the desk are very friendly and, with your translator app, very helpful!

We had a wonderful stay at the hotel. Assistant Manager Xiao Yan and her staff provided excellent service throughout our visit. Special thanks to Manager Yuan for accommodating my online booking error with such professionalism and care. The hotel is conveniently located in the heart of the new district near Wanda Square, offering beautiful night views. Our room was spacious, clean, and very comfortable. The separate dry and wet bathroom areas were especially convenient and thoughtfully designed. The nightly snacks were both heartwarming and satisfying, and the breakfast was exceptional with a great variety of choices. We will definitely stay here again the next time we visit Xining.

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

整體入住體驗非常滿意，特意來好好表揚前台工作人員雯迪。辦理入住流程順暢高效，待人熱情温柔，親和力十足。細心提醒我們西寧氣候乾燥、晝夜温差大的出行要點，還十分耐心地對比各個夜市的特色，給我們規劃了合適的美食路線。酒店坐落於市中心商圈，出行、吃飯都很方便，客房乾淨整潔，配套設施齊全。正是因為雯迪細緻暖心的服務，讓這趟西寧之旅倍感舒心。整體性價比很高，後續再來西寧遊玩，一定會再次入住，也十分推薦大家選擇這家酒店。

酒店地理位置優越，周邊交通便利，購物餐飲一應俱全，房間設施也很完善，投影屏幕也夠大，觀影體驗很不錯，前台美女姐姐態度也很好，是一次很舒心的入住體驗。

Nice comfortable apartment with quality furniture and fittings, clean and well maintained..The door men/concierge staff were very helpful and friendly when we arrived & leaving. The food/beverage supervisor was very supportive and helpful, We decided to try the executive lounge afternoon tea and happy hours, The lounge environment is very elegant & customer service Miss Hu was very attentive and friendly. We enjoyed the hospitality, food and drinks. There are 2 malls close to this apartment hotel which is attached to Sofitel.

Everything is great, service was excellent and there's a robot to deliver items you ordered straight to your door. The bed is also heated and the laundromat + gym is adequate. Only complaint is that the room was very hot because of the central heating. The air conditioning was turned off during the winter, so the room was about 30 degrees c. Also the windows were not very large and could not be opened fully so I couldn't let cold air in. Informed the front desk but they could only turn off the heating for the bed.

床和床品是最滿意的。店裡的硬件設施也不錯，洗衣房和健身房比同類酒店好太多。早餐的品類多樣且營養價值豐富，令人愉悦。 相較於酒店優越的地理位置和好床品，酒店前台的專業度和服務意識就稍有不足。説需要幫助拿行李，半天才有個員工徒手出大門，一會兒又回來再問一次車號。辦完卡完全忘了客人剛才的需求，我們又請求幫助把行李送到房間。 優質服務意味着酒店需要關注客人喜好、需求和期望，提供個性化的服務，讓客户感受到賓至如歸的體驗。

長途自駕疲憊不堪，抵達酒店衹想好好休息，客房床品柔軟，躺下很快就能放鬆。全屋電動窗簾操作簡單，光線自由調節。擁有地上地下收費車位，停車便利。樓背後安泰步行街夜宵店鋪不少，到達晚也不愁吃飯。驅車前往野生動物園耗時不長，第二天出遊不用早起趕路，工作人員態度温和友善。