Pengguna Tetamu
26 Mei 2024
Just returned from a 10 night stay, a couple and a 1 year old. The hotel itself is nice, very clean. The pools and pool area are lovely, again, well maintained and clean. The rooms were cleaned regularly and new towels provided, however we were at the end of the corridor and I did have to request once for the room to be cleaned as the cleaner hadn’t had time the previous days, but was quickly sorted. It is a noisy hotel, it didn’t bother us but where we were located we had the entertainment from our hotel and the entertainment from the hotel next door, plus the noise and entertainment from the A la carte restaurant and the next doors hotel outdoor dining area. It was all usually stopped by 11.30pm and our little one wasn’t bothered by it at bed time but for us sitting on the balcony or trying to watch tv it was loud. Around 3pm the entertainment team played games around the pool area and the music was turned up. There was a school or college trip during the last few nights and they were SO loud. Running up and down the corridors, shouting, playing music, banging on doors between 12am & 4am! Not necessarily the hotels fault but I have read on previous reviews this happening before and it did disturb us, other guests did vent their frustration. The entertainment looked really good from what we saw but started too late for us, kids disco was around 9/9.30.. and then the entertainment afterwards. The drinks were reasonable, and the food served was nice, however, we aren’t fussy eaters but we were disappointed with the limited choice of food, especially for kids. Hardly any fresh fruit, no melon, no bananas, kiwis etc. Fish was served as whole fish with head, meatballs in some kind of sauce every meal, turkey in a sauce, chicken in a sauce and pasta everyday. Huge choice of salad though and puddings. The queue for chips and chicken nuggets at lunch and dinner was LONG so be prepared for that! The dinner started at 7.30pm, too late in my opinion with a 1 year old. A kids buffet is advertised on the website 6.00-7.00pm, but disappointingly not served out of peak season but it doesn’t state that so if you’re relying on that, check before! This meant we ate out nearly every night for dinner, annoying but our choice to keep little one happy. We did request a pack up for the little one which the guest relations manager said he could try and sort after speaking to our rep about it, if we wanted to meet him at 6.30pm, good job we didn’t wait for him as we saw him in the centre 15 minutes away at 6.30pm that evening! A taxi into the centre is €10 and around 15 minutes. Well worth a visit we went most evenings. There is a nice shopping centre within a 10 minute walk and a supermarket. A lovely bit of beach at the back of the hotel but very run down further along and you wouldn’t go on the beach due to the litter.. looks like a lot of work was being doing in preparing for the upcoming season. Lots of stray cats and dogs but they don’t bother you at all.
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