Banyan Tree Huangshan

The hotel earned its reputation of exceptional services. Chris, Julia Wang, and Dean Hu provided me with the best care. The room has a beautiful unforgettable view!

I enjoyed staying banyantree huangshan. Mr。Alex Chen was very attentive. We will recommend the place for weekend get away!

This was a trip that I took my 86 years old mom to travel with me. After a long bullet train ride and shuttle ride, Banyan Tree Huangshan gave us a warm welcome by upgrading our room to a villa. The place is beautifully designed, nested in a valley with traditional Hui style building. Inside the rooms, they have the western style bedroom and bathroom comforts, but the deco is traditional Chinese arts with a modern twist, very elegant, not the tacky hotel chain style but details that fits the surrounding nature beauty. All the rooms and facilities are very clean, and service people are very nice too. We had the front desk clerk Sweet, who updated our stay and a room cleaning lady May Zhang who helped us with our needs. Very thankful to their help! The outside garden design blends in with the surrounding mountains. They even have a petting zoo for visitors young and old. We dined in their Chinese restaurant the first night. The foods were good but I won't say exceptional. For two of us, it was way too much in food quantity for one order. We felt bad to waste food this way. Wish they have had smaller choices. But their breakfast is very impressive. And even though they are very close to Hong Village where the shuttle stops, they did not offer free shuttle which I think they should. I highly recommend this place and will travel back with my other family members in the future. 我和我86岁的妈妈旅行到黄山附近， 住的第一家旅店就是悦榕庄。不得不说，印象深刻。整个山庄外观是徽州传统建筑+现代设计，高挑壮观。Villa的庭院设计轻松惬意，完全融入周围的自然景观。室内非常干净，西式的床和卫生间舒适温馨，很容易消除旅途的疲倦。装饰很典雅，是传统中国书画兼有现代的元素，赏心悦目。 我们天刚黑时到达， 很快感受到温暖贴心的服务。前台给我们免费升级房间， 让我们渡过了愉悦的两天。 早上在庭院里跑步是个美好的体验， 健身房也比一般希尔顿或是万豪好很多。 我们第一晚在饭店的中餐厅吃的，不错但没有特别让人印象深刻。早餐则不同， 选择非常多且很多精致可口的饭菜。 尽管他们离宏村很近但不提供免费接送，这样你从机场或是高铁站坐接送车到此，还需要打车或是付比打车高很多的车费到达悦榕庄。我个人认为这完全可以改进。 我非常推荐黄山悦榕庄，以后还会带其他家人来住。谢谢你们周到的服务！

Good room service and facility we will come to live again and introduce to my friends.

這次入住黃山悦榕莊感覺很棒，不論是管家Eima還是打掃房間的餘建英阿姨和姚際萍阿姨都是負責認真，有求必應！短駁車司機也非常客氣，服務超棒，爬完黃山回到酒店，很累但卻睡的很舒適，入住的盧村別墅很大，但是真的打掃的很乾凈，推薦大家可以去感受一下悦榕莊一如既往的賓至如歸！

我喜歡帶着家人度假，這次選擇來黃山過週末，應該説總體映像是好的，雖然有一些小問題，但瑕不掩瑜 環境：好的沒話説，即便是冬天，也能感覺到大自然對這塊地方的厚愛，暖冬太陽照在身上別提多舒服。 服務：服務還是不錯的，看得出酒店工作人員對服務比較上心，這裏點贊一下餘建英、朱和芳、王星、Eima 其他：嘗試了酒店的徽菜，臭鱖魚很好吃。酒店的小動物餵食做的很不錯孩子特別喜歡。另外還在村裡買了不少煙花爆竹，和家裡人提前感受了過年的樂趣。唯一覺得需要改善的是酒店泳池，水温不太夠，女性和孩子可能會覺得冷，其餘很好，有機會還會再來