Hotel Yokohama dengan Spa

There is nothing to say about the cleanliness of the rooms or the convenience of the surrounding environment. It is very disappointing that I felt the quality of the employees working there were poorly trained, which is not appropriate for a hotel in this kind of price range. The front desk and baggage desk personnel were so unprofessional that I felt it would be better if they were mechanized.

The hotel lobby is huge, the location is convenient to access to Queen's plaza. The room is nice and neat. Excellent services ! We like to return again. Its a good value hotel.

The Intercontinental Yokohama Pier 8 is part of the Cruise Terminal Complex ”Yokohama Hammerhead”. If you are familiar with Cup Noodle museum, then it's right behind it. It's also a short 10 minute walk from the other Intercontinental: Yokohama Grand. The closest stations for both these hotels is the Minatomirai station on the Minatomirai line. If you are coming by JR, the closet station is Sakuragi-cho on the Keihin-Touhoku line and from there about a 15 to 20 minute walk to Yokohama Grand and a further 10 minutes to Pier 8. From the Hammerhead, you can clearly see the iconic fin shaped Intercontinental Yokohama Grand. It's in a good location with shops and restaurants in Yokohama Hammerhead, Marine & Walk and the famous Red Brick warehouse. The hotel is a rectangle building with an open area in the middle (garden) of the building from level 3. The ”outside” rooms are the City and Bay View rooms while the ”inside” rooms are the Garden View rooms. There's also a rooftop garden where you have a great view overlooking the bay and can just sit and relax in the sun. The staff were exceptional and the rooms amazing. Would definitely stay again and highly recommend it.

I feel so spoiled yo be upgraded to the bay club floor and the view was amazing. Overall, this room is spacious with a terrace. What I love the most is big TV in room that you can enjoy NETFLIX at night after a long day out. Thank you Yokohama Bay Hotel Tokyu for making our trip fabulous. I will definitely come back!

This hotel is a great budget hotel right in the center of Yokohoma. The place is very close to all the good amenities and are walking distance. You can see the Yokohoma Dena Blue Star Stadium outside and Chinatown is one station away. The room we had was nice. The staff here is very kind, friendly and helpful. The fact that you can rent your own private sauna is the highlight for this hotel. Definitely recommended if you’re visiting Yokohama for a short stay.

The location is excellent, very near the station. Many restaurants nearby. I booked twin bedroom, the room itself seems old but enough space for 2 persons. The front receptionist very polite and helpfull. Coin laundry only has 2 machines and dryer cannot dry well due to dust stuck in the filter and not cleaned.

We booked a Standard Double Room and were upgraded to a Club King as Bonvoy Platinum members. Our first impressions of the hotel were big, beautiful, convenient, but with minimal and stingy service. The Club King room was very nice, modern, quite large with a sofa and desk, and spacious bath. And very clean with lots of amenities. Bed was excellent. Location is very good with direct access to the station, shops, restaurants, and Takashimaya Department Store. Platinum Elite members can check in at the Club Lounge. The lounge is not too large, and I imagine it being very busy on weekends or holidays. Refreshments throughout the day are extremely minimal, just drinks and very light snacks like cookies and crackers (I would definitely not describe this as ”afternoon hors d’oeuvres” as stated on their website). The evening cocktail service is a bit more expansive with salad, 4-5 hot dishes, and dessert. I requested something vegetarian as there was nothing besides salad, and they were able to prepare a steamed vegetable plate and tiny fruit plate which were delicious but not filling, and nothing compared to the regular options available. When asked if it might be possible to prepare a main dish (something with more carbs), I was told they could either give me plain white rice or plain penne pasta with no sauce, I was told to add salt and pepper for flavor. Seriously? Would anyone feel pleased with such an offering? I obviously refused, and was left with a bitter feeling for the rest of our stay. Note that this property does not acknowledge the Marriott Platinum “Guaranteed 4 p.m. Late Checkout” benefit. We stayed on a Sunday, checking out the following Monday (not a holiday, and definitely not a peak day) but were denied late check out, only given 1:00. For a previous reservation, once again checking out on a non-peak Monday, we were also completely denied late check out (only standard 12:00 check out). To the Management of the Yokohama Bay Sheraton Hotel & Towers, I have a simple question, do you offer 4 p.m. late check-out to your Platinum Members? This is a major deciding factor for Platinum Members in choosing your hotel. Breakfast was not available in the Club Lounge, but in the buffet restaurant Compass. (Another clear indication that the Club Floor was not very busy, so why no late check out?) Breakfast here was nice, not an expansive selection, but a decent selection of both Japanese and Western dishes (but few or no vegetarian options). The orange juicer machine was especially good. Overall, this is a very nice hotel, but it does not feel like a Sheraton property as they deny Bonvoy Elite benefits when they see fit, and the service is not that of an international hotel. Elite Members are not treated as such. It feels more like a Japanese hotel that’s a step or two behind international standards. I really hope things improve as the hotel itself is very nice and we’d like to visit Yokohama again soon.

All that was available for the Rugby world cup. Would have been fine if we hadn't got locked down there during a typhoon. It was cheap for Yokohama. Room was completely empty apart from a roll out bed.

是車站旁邊帶浴場的時鐘休息驛站，不太適合旅行住宿. 大件行李要存前台. 浴場設施不錯

ずっと泊まりたかったカハラホテルに、遂に泊まることが出来ました( ´∀｀) チェックインは、14階のロビーフロアへ案内していただきました。 ハワイのカハラとは、また違ったラグジュアリーさを感じられるインテリアで、曜日によりスタッフの方々がアロハシャツを着られていたりとハワイ気分でワクワクしました♪ 朝食は、イタリアンレストランOZIOでいただきました。 朝食はコース料理になっており、 味も量も満点！美味しいのはもちろんですが全てヒストリーナチュールのお皿で運ばれてきて、目で見ても楽しめました♪最後には楽しみにしていたシンパンケーキは とても美味しかったです。 何よりもスタッフの皆様がとても親切で快適に過ごすことが出来ました。また絶対に利用したいと思います。 ありがとうございました。