Zante Park Resort Spa, BW Premier Collection

A shockingly poor hotel, more like a bed and breakfast. Very poor facilities and dated. The food was shockingly poor, every meal was cold, despite bringing this to the duty manager’s attention, nothing changed, after the second day for the rest of the week we had to eat out. The operations managers reply was, we are not forcing you to eat here! Would never return to this place!!

First ever holiday to Greece and found Zante Sun Hotel on Jet2 site. What a first class stay it turned out to be. Hotel was absolutely clean and spotless with a very welcoming arrival at reception. The room was just perfect and the food quality, choice and service was excellent. Short walk to the village where you can find an assor**ent of tavernas and shops. Also Cameo Island is very close and easy to get to and if lucky, you may get to see turtles. All-in all, highly recommended.

Great quality-price. Our room had a huge balcony and pool view in the new building. The breakfast is huge and there’s something for everyone (they also have lactose free and vegan milks). The pools are very nice and clean, the gym is great and well-equipped and they have a spa where you can get various trea**ents.

A smart clean family run hotel whose staff were very helpful and always willing to assist with a smile. The hotel is situated about a ten minute walk from the town centre which means you’re away from all the traffic and nightlife noise but close enough to wander in to the many restaurants Tsivili has to offer. The hotel has an 18 age limit on guests so you can have a nice swim without the hassle of inflatables etc. This is an excellent hotel and I would have no hesitation in recommending it to anyone. I would definitely return here.

The Hotel was Unclean , we complained on the first day to the jet2 rep who was surprised of our photographs and we were offered another hotel at a higher cost of £500 more , we didn’t except When we had already paid for this hotel of £1800 We were inundated with the director apologies and free bottle of wine when we left and his business card as we left for any further bookings, ( I don’t think so ) we were sat on the balcony one evening and we got a knock at the door , it was the bar man saying the director wishes you a good evening and a free bottle of bubbly Would not recommend this hotel location was ok but not in the centre , it has put us off Zante We went on a trip off the beaten track , very rough area , rubbish, run down properties .

There are no words to express how warm and welcoming staff the hoteI has. They anticipate every need of yours and exceed expectations on every level. Housekeeping was meticulous. The conference service elevate the experience with their excellent service and attention to detail. The hotel is beautiful and comfortable at all levels. Don't forget to visit the extremely exceptional War Museum this hotel has on his property. Special thanks to the hotel manager Mr Adamopoulos and Mrs Kouroumalou who made our hotel experience unique! All in all it’s the people that truly make this stay a 5 Star experience! I hope to see you again! Kelly Trichia

Do not book this hotel it's a shambles. Me and my partner were due to stay at white hotel which is round the corner but they double booked so put us In this disgusting hotel for the night. Room had old and rusty furniture and bathroom was not fit for purpose. Staff were unwelcoming and unfriendly. Food and drinks were absolutely disgusting This is hotel is like a 1 star Do not believe the pics they have clearly been filtered. White olive hotel in laganas is nice. Consider booking this instead.

I returned from this Hotel yesterday having spent the last 2 weeks there. It is, to my mind, the worst hotel I have stayed in in over 50 years of foreign travel. I did reach out to holiday company after having been there for 1 week and the rep did arrange a meeting on site with the hotel manager ,George, who made all the right noises but fell short on delivery of promises. My main complaint was the dire standard of food. Breakfast was reasonable but as for lunch and dinner they were appalling. I survived on salads at lunch and ate out for 11 nights of the 14 I was there. I was given undercooked fish, chicken that was red in the middle and a hot dog was one selection for an evening meal which the manager was proud to say it was “American Night” He would I suppose have been equally proud of his “Chinese Night.” If so I can assume he has ever eaten Chinese food. It was unrecognisable by sight or taste. To add insult to injury on 2 of the nights I attempted dinner they had run out of bread rolls for the soup. When we had our meeting he appeared shocked that I should be dissatisfied with the food and told me I was the first person to complain. He obviously does not read his reviews as there are numerous on Tripadvisor with similar complaints. Holiday rep was great. I accept that there was very little she could do. She did arrange for beer and fruit to be sent to our room which is really not a great compromise as beer and fruit is free anyway, but her hands were tied. So too it seems were George’s whose promise never came to fruition. A second concern is the fact that there is a pool there almost 3 metres deep. A sign says a lifeguard is on duty 10:00 -18:00. The lifeguard is Flori the barman. He is a fantastic member of staff, one of the few positives of the hotel, however there is no possible way that he can serve at the bar and monitor the swimming pool. Therefore if any children were to fall in they would be advised to do it when there is not a queue for cocktails. All in all this was a terrible stay.

My husband and myself stayed at this hotel when we were single 23 yrs ago. At that time the hotel was lovely but the food was at best described as basic. In fact it seemed to be a running joke with local restaurant owners that Zante park guests would rather eat out than eat in In 2023 we no longer had our daughter accompanying us, the Zante Park was advertised as having had a refurb so we thought we’d reminisce and give it a try. On arrival, the hotel were not expecting our arrival and had no room for us, they housed us in a sister hotel for the night in what can only be described as a cell at the Galaxy Hotel. The pictures resulted in an instant £150 refund from TUI. Our room at the Zante Park was subsequently upgraded. The hotel is clean, tidy and the pool is lovely, the staff are great. THE FOOD. Breakfast. The hot selection is luke warm, the sausages are cocktail hotdogs, the bacon is reconstituted, there is very little milk in the milk dispenser for cereals and on one occasion it was sour. Lunch. A selection of deep fried delicacies made from the leftovers of the night before, tinned vegetables and cold chips. I didn’t do lunch after the first day. Evening meal. The grilled selection is usually burned or thoroughly dried out under the lights. Everything else is hardly warm and is best described as bland. The food here is truly awful - we ate out nearly every night, fortunately there are some really nice and reasonably priced restaurants down the road. This hotel does not live up to its star rating, I’d give it two at best. Best Western as an international chain you should be ashamed of the catering.