Hotel Zermatt dengan Bar

Very comfortable and clean room..nice view..and breakfast so delicious..near to zermatt station..1-2 minutes walking distance..near to shop and coop..if u want to go to Matterhorn view point-u can stay here..near to the train station

The room is cool but the lobby is cooler with the Michelin Star restaurant. The view is magnificent. The spa is one of a kind. The deal breaker is the staff. Starting from receptionist until restaurant manager are not in the position of being the face of such a beautiful property. From the check in process until the dinner time, the staff were not giving us warm welcome. Especially during the dinner time, Margaux is a terrible restaurant manager. Little did we know, the restaurant in the lobby was awarded as 2 Michelin Star Restaurant. Margaux forgot to concern about our allergies we mentioned and kept rushing back to ask something to Chef Flo who looks very patient with everyone. We were thinking that she is some sort of new team member since she looks lost of what she is doing. One of our friends who owned a restaurant in Zermatt told about this restaurant always have problem with new staff because nobody want to stay longer. Unfortunately, Chef Flo wasn’t there when we finished the dinner to give our feedback directly with him, so we asked Margaux if we can meet the manager and awkwardly she said she is the manager. What a surprise! But not a surprise this restaurant lost its star. It’s all about experience not just the amazing food. Apart from her attitude during the dinner, overall our stay were pleasant and will definitely booked the room but not the dinner the Michelin Star restaurant. Regards from Spain

1.這家酒店在半山腰上，有接送班車，但是晚上7點就下班了，酒店入住提示上根本沒說這一點，衹寫了班車免費，我們以為一直有班車接送，那天坐火車到了后9.30了，酒店說沒有班車了，公交也下班了，導航看步行17分鐘左右，結果，全是爬坡路，累個半死，半路上又不好打車了，累吐，全家大半夜的推着行李，累的滿頭大汗，冒椒火辣，心情糟糕透了 2.酒店分明預訂成功，但還有兩天就要入住的時候，沒有任何通知，就說信用卡扣款失敗，並且滿房，還好攜程在這一點做的非常好，幾次溝通才又讓代理商放了一間房出來，這裏必須誇獎攜程 3.酒店前台人員還是比較好，出發那天我們去玩滑翔傘，主動提出到點把行李幫我們送到火車站，不用我們再返回取行李

a simple nice hotel, friendly n helpful stuff, i like the public area which we can chill talking at 1st floor ,honesty bar

This has got to be the cutest hotel in the area and definitely the oldest. They pick you up at the train station in a cute electric car and whisk you away to the hotel. Even though the hotel doesn't have A/C, there is no need due to the crisp Zermatt nights. You are in the middle of everything Zermatt. The breakfast was phenomenal and the views of the Matterhorn were indescribable. The service at the streetside cafe was superb. Book this hotel now for your Zermatt stay.

For me, for us this place it's been a hidden gem, a warm comfortable place, placed in a Zermatt quite area. It's just few minutes away by walk from Bahnhofstrasse and all the train and cable cars stations. Friendliness and smiles is what I remember thinking about the staff I encountered in this property. The rooms are good and clean, we booked two rooms and both had a nice terrace, the room located on the upper floor had an astonishing view of the Matterhorn. The hotel have one interesting and helpful app that helps you to find restaurants, activities and give you important information about little bit everything. The hotel offer a shuttle service from and to the train station. Thank you I had an amazing stay.

We LOVED staying at the Hotel Capricorn. No glitz or glamour, it’s a down-to-earth quiet, cozy, comfortable, clean, and friendly boutique hotel. It’s an easy walk to the train station, shops, restaurants, Old Town, and the various ski lifts. The ski room was clean and comfortable for donning/doffing your equipment. The heated boots racks were delightful. We enjoyed recapping our day in the lounge with a beverage from the self-service wine, beer, and soda bar. The free wellness spa was top notch. What could be better than watching the sunset from the outdoor whirlpool or sitting in the sauna, infrared sauna, or the steam room? The free breakfast offered a wide variety of fresh fruit, hard and soft cheeses, meats, breads, cheesy scrambled eggs, bacon, sausage, and assorted toppings for yogurt, muesli, and oatmeal. There were items for gluten-free or lactose-intolerant guests. Most importantly, the staff were top-notch. Everyone made you feel welcome. Even the cleaning staff provided a daily welcome gift! The friendly receptionists were my heroes. They came to my rescue when I lost my wallet. They called various places, checked various websites, and located it! I was awe-struck as they spoke fluently in multiple languages.

Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter. Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.

What a wonderful place to stay! It’s my honeymoon trip and it’s the last stop in Switzerland, and when the hotel noticed that it’s our honeymoon trip and it temporarily prepared the special room for us! It’s an amazing experience over there! Thank you a lot!

This hotel is absolutely wonderful ! Our room was spacious, beautifully decorated and very comfortable. The staff without exception -- whether the driver who picked us up at the train station, the check-in staff, the people serving in the restaurant or the cleaning staff -- were all warm and welcoming, helpful and professional, and always available for questions. The food in the hotel restaurant was so good, both tasty and artfully presented, that we sent our congratulations to the chefs. The restaurant windows look directly onto the Matterhorn. Guests can also dine or enjoy a leisurely drink on a wide terrace that also has a direct view of the famous peak. We highly recommend this hotel.