Hotel Romantik di Zermatt

That is the fantastic hotel in Zermatt; the service and facility are excellent, and the room has a good view of the mountain and Matterhorn. The price of the room is already included the swimming pool and gym and Sauna, that is the excellent price that gives you the service. I will book this hotel again.

This was our first visit to Zermatt and the Bausite Hotel. We reserved a corner room and received it. The view was spectacular (clear sight to the Matterhorn mountain). The Breakfast buffet was outstanding and plentiful. Freshly squeezed Orange juice daily available. The restaurant is innovative and the food delicious. We used the pool available with 2 jacuzzis. The beds with plenty of pillows are very comfortable. Bathroom is spacious. We certainly can recommend this hotel which has a great location.

I traveled with clutch and to the hotel is simply easy walk. Direct opposite the rail station and near all the restaurants and Coop. I used the pool and it’s so nice.The breakfast was wonderful (some FOC selection in menu and a good spread in buffet) and they provide afternoon tea too.

U can see Matterhorn in the hotel. The room is clean and comfy. Breakfast is fine and it will be good if larger variety of food can be provided

What a wonderful place to stay! It’s my honeymoon trip and it’s the last stop in Switzerland, and when the hotel noticed that it’s our honeymoon trip and it temporarily prepared the special room for us! It’s an amazing experience over there! Thank you a lot!

My wife and I had an absolutely amazing experience at Hotel Riffelalp this past week. We were on our honeymoon, and the previous week, we had spent mostly indoors dealing with awful illness (What a way to start!). When we headed to Zermatt, we were finally on the mend, and the moment we arrived in Riffelalp, the attentiveness and kindness of the staff immediately turned everything around for us. To start, the ride up to Riffelalp has amazing views, and then the hotel has their own little train (think Disneyland) that takes you up to the resort- very charming. We were greeted with an excellent room upgrade and even some super nice ”happy honeymoon” decorations and such in the room! I had barely even mentioned my honeymoon when asking for a spa appointment, and was incredibly surprised at this level of detail and customer service- Truly 5 stars (Thank you all!). The resort itself is in the perfect location. It's away from all the hustle and bustle of Zermatt, and you can truly feel relaxed and like you can slow down. Want an amazing view of the Matterhorn? No problem- look out your window, swim at the pool, or dine at one of the restaurants (all of which were delicious, by the way). Beyond that, Riffelalp is right in the middle of some of the best that the Zermatt area has to offer. We went on multiple hikes that originated on trails literally right outside our hotel. For example, I did the 5 Lakes Hike (beautiful) and hiked right out of my hotel room to get there. In summary, everything here felt like a luxury, 5-star-worthy experience, and my wife and I had a wonderful time. Experiences and little ”extra details” like the honeymoon stuff really made this special. We will recommend Hotel Riffelalp to anyone and everyone traveling to the area, and will for sure be back one day. Thank you!

My husband and I spent 3 nights here during a two week hiking trip across Switzerland. We really really liked this hotel! The room was well laid out, rather spacious, and very clean. We had an amazing view of the Matterhorn from the balcony! The breakfast room is just stunning and the morning spread was lovely. The location is very convenient to town. They have an outdoor pool with a stunning view of the Matterhorn and spa facilities that include a snow room! In addition to the room and location, what impressed us the most was the front desk staff. My husband had cut the palm of his hand in the previous town where there was no doctor (a nurse cleaned and bandaged it, but could not stitch it). After arriving in Zermatt and hiking the 5 Lakes trail, my husband discovered that the butterfly bandages had come off and the wound was red and swollen. We asked the front desk staff for a doctor recommendation - - a lovely woman referred us to the emergency doctor and called ahead on our behalf. We were able to see the doctor within 15 minutes and he took good care of my husband. When we returned to the hotel and throughout our 3 day stay, numerous staff members checked in with my husband and asked how his wound was healing. They genuinely cared. It really showed us the kindness of this staff, which is in itself indicative of the culture of this property. We couldn't have been happier with our experience at this property!

Hotel is approximately 10mins walk from Zermatt train station. There is a bus stop to Matterhorn Glacier Paradise cable car station about 4mins away from the hotel, very convenient. The hotel gave us a free upgrade during our stay and the view from the balcony was amazing! The pool and sauna facility looked great but didnt had a chance to try. Highly recommend this hotel going to Zermatt!

This hotel is absolutely wonderful ! Our room was spacious, beautifully decorated and very comfortable. The staff without exception -- whether the driver who picked us up at the train station, the check-in staff, the people serving in the restaurant or the cleaning staff -- were all warm and welcoming, helpful and professional, and always available for questions. The food in the hotel restaurant was so good, both tasty and artfully presented, that we sent our congratulations to the chefs. The restaurant windows look directly onto the Matterhorn. Guests can also dine or enjoy a leisurely drink on a wide terrace that also has a direct view of the famous peak. We highly recommend this hotel.

L’hotel è assolutamente fantastico!!!! Siamo arrivati il 13 di Luglio e ci sono venuti a prendere con tutti i bagagli in stazione, dopodiché ci hanno fatto l’ upgrade gratuito alla camera con vista sul Matterhorn!!!!! Una cosa mozzafiato!!!! Davvero stupendo! Tornerò assolutamente anche per la cordialità del personale!! Grazie di cuore!