Hotel di Suoxiyu, Zhangjiajie

Lokasi hotel sangat baik dan mudah dicari. Berhampiran dengan Xiangxi yang menawan. Apa yang lebih baik ialah terdapat tempat letak kereta yang bebas dan longgokan pengecasan. Walaupun pengecasan perlahan, ia sangat mudah. ​​Ia betul-betul di pintu masuk hotel dan restoran di tingkat bawah hotel.Rasanya sedap dan harga yang berpatutan.Key hotel masih sangat baru.Katilnya memang selesa.Sayang kena rushing,kalau tak nak sangat. tinggal dua hari lagi. Bufet sarapan yang disediakan oleh hotel juga sedap. Lebih baik kalau ada lebih banyak variasi. Nah, kalau saya masih berpeluang melancong ke Wulingyuan, saya akan fikirkan hotel ini dengan segera, dan ia juga hotel yang saya sanggup pilih lain kali.

Not the real 'Four Seasons' you might think of but otherwise, had an overall great experience there. Before the trip, WeChat-ed them and customer service was quick to respond to accomodate and provide transportation pick up service from the train station. However, despite messaging prior to inform about the changes in our number of pax/luggages so that they can arrange for a bigger car to pick up, there was a mix-up as the hotel forgot to cancel the first car allocated to us, leaving us stranded for around 30 mins (in the cold) at the parking lot while we wait for the correct car to arrive. It also wasted the first driver's time as he got there early and waited for us despite us not needing his services in the end.  The hotel itself was located in a nice location, and the room was great. It was high-tech where most of the room controls are controlled by 'Xiao Du' their Alexa/Google Home service which only responds in Mandarin so for those who are unable to speak then there's no use for it. The smart toilet is enjoyable as the seats are heated and the bidet function is much needed. One interesting thing is that one of the windows in all the rooms is always left partially open (unsure the true reason for it) but it may be bothersome to some as we went during winter so personally i didn't mind it as a natural air conditioning since most of the room is heated.  The driver service that the hotel provided can then also be directly hired by fellow travellers if you require the service to get to and fro the different attractions/parks that you would be visiting during your holiday in Zhangjiajie. Overall had a good experience here. Only wished for the hotel breakfast to offer more variety, it was decent enough. 

We booked a room for 3 persons. Room is spacious. Hotel is by the river. After crossing the river, a short walk will take you to sign gate (entrance of the park). Chinese breakfast is served. Internet in the room is not good. The front desk staff helps us plan the national forest park travel route which is a big plus.

Very good service in give National Forest guide direction For people who first time coming to Zhangjiajie like us, this hotel has very good service. They provide some staff that assist tourists to get a guide direction in Zhangjiajie National Forest route. This national forest park is very huge. The entrance ticket is available for 4 days visit. So you can imagine how big this area is. Therefore, if you do not have enough time, you need a brief information that helps us arrange the excellent routes so that we can get the point of view and enjoy it. That is the purpose of this staff, to help us, bravo! Thanks to Huan Huan, female staff, your instruction is awesome. The hotel room is spacious enough, but lacks of wardrobe. Breakfast is amazing with many varian cuisine. There is a free laundry service that is very helpful for long tourists like us. The kind thing is this hotel put drinking water (bottles) everywhere. It is very pleasant, so hotel guests do not worry about drinking anymore. One more satisfying thing is the drain shower. The water pressure is strong but soft. Getting our body washed with a treatment like this after a tiring journey is very enjoyable.

Location: Great. It is located in the midway between Wulingyuan bus station and Zhangjiajie-Wulingyuan gate which can reach by walk Service: They are really nice and helpful. They can help booking the Zhangjiajie ticket with discount (advance booking), gave me a map and guided/planned the route in Zhangjiajie National Forest Park Room: Clean and nice.

Hotel is nice, clean and room is comfortable. Room is big! Beside each bed has electrical power point and light switch! Me and my friends enjoyed ourselves so much. Photos are the same as real -life. Staffs are friendly and approachable. They are also very attentive to us! Breakfast is nice too! They helped to receive my Taobao goods 🤭 They provided fruits and snacks! Hotel is about 10 - 15 mins walk to 武陵源and魅力湘西. Nearby hotel has quite a number of food places, no need worry. There is also a laundry place. Even though the room is at level 2 facing the road, it is not noisy at all. Will definitely recommend anyone for this hotel.

The service was amazing. The owners were so kind seeing that we had a young child with us. Breakfast was noodles and each time the amount was huge. Even gave us an extra small bowl for our daughter - one day they even gave her a banana and another day they gave her yogurt 🥰 The bed was very comfy and we slept like babies. The only part that needs improvement is the washroom. There was some mold probably because the shower door doesn’t close. There were massive gaps between the shower door and the glass wall and water just sprayed everywhere. Also the shower hand held handle was hot and cold so don’t use that one. The rain shower head was fine. We never got our hand drawn map despite me asking for one but they did help us buy tickets. Not sure if it was actually cheaper or not but it was convenient for them to help us. Bottled water, toothbrush, and a shower cap was provided. They changed our towels and threw out our garbage every day when we went out. Wonderful stay overall!

Would recommend Room Nice big bed, big TV, blackout curtains, kettle, lockable door. after weeks staying in hostels this felt luxurious haha. it has this smart room function which is pretty cool you can verbally ask it to do stuff like turn on the lights or close the curtains, but also bear in mind it responds to chinese phrases. my room only had a bin in the bathroom it might be nice to have one in the room too but not a big problem Location Walking distance to an entrance to Zhangjiajie Scenic Area. Also walking distance to the town where you can see performances. Lots of shops and restaurants in the local area. Think my Didi from the Zhangjiajie West Train Station was about 30minutes/90 yuan, but I think there are also bus options (I arrived after bus operating hours so not too sure) Hosting There was a bit of a language barrier, but the receptionists were very helpful with booking tickets for Zhangjiajie and Tianmen Mountain, and they also gave me a map. Amenities There's a washing machine but you operate it via like a wechat app and I know me and another traveler struggled to get it to accept our international bank cards. I eventually managed but the other girl didn't so I guess it varies. Washer is like less than 50p I think, and the dryer was broken when i went so i used the drying racks on the roof Bathroom Clean functional bathroom, nice shower and sit down toilet

The place is clean and spacious, well-equipped, with a large, comfortable bed, good linens, and nice pillows. However, the main downside was the lack of communication. The host didn’t greet us, and we didn’t receive any basic information about our stay, not even the breakfast time. We had to ask about everything ourselves, including transfer information. Throughout our stay, we felt totally confused. This isn’t our first time traveling in China, and even though we don’t speak Chinese and many hosts don’t speak English, communication has never been a problem before. Everyone except this host was very proactive. So, we were a bit disappointed because the homestay itself was actually quite nice.

Service: We had an absolute great stay! The three bosses were all very friendly, they were very attentive and helped to carry our luggage upon arrival even though it was close to 12am. They also helped us when we were leaving. They explained in detail and gave suggestions on the attraction route based on the time preference we have. On top of that, we enquired food and where to get gifts, the bosses were all super helpful in giving recommendations and even bringing us there. They also helped us booked Grand Canyon attraction tickets at cheaper rate! Room: Very spacious and clean. Very comfortable stay. They also have washing machine and dryer here! Location: Super good and convenient. Walking distance to charming xiangsi and also short distance to east gate of the Zhang Jia Jie National Park. I’m pretty picky when it comes to hotel but I’m very satisfied with my stay, not bribed, truly a VERY “HAPPY STAY”. Xie Xie, may your business prosper!!!! 😁😁😁😁😁