Ulasan Zhangye Shangjing Holiday Hotel

The hotel was great, conveniently located and the room was fantastic. The staff went above and beyond to help us as we couldn’t speak Chinese at all. Zhangye is a beautiful place with so many natural wonders around to see. I highly recommend.

The room was spacious and clean. The staff were very kind, polite and super helpful. We enjoyed our two nights stay here.

On baidu map, it says that from Zhangye railway station to the hotel is about 3 km but when actually navigating my way over while carrying a luggage, it was so much further than I'd expect because Zhnagye's road and traffic are quite chaotic. Many traffic lights aren't even in operation and there are quite a few (3 I think) t+junctions that pedestrian have to cross via the underpass. The cars doesn't quite obey the traffic lights, so be careful and cautious. For the hotel itself, it's definitely one of my favorite overall, out of my 3 hotel stays during my trip. According to the receptionist I was offered a room upgrade, so thank you! There were also lots of free treats evertime I cleared it, so thank you again! Love especially the red dates yogurt, it's definitely a must try (although they were 2-3days after expiry). I even went out to the grocery to get more! Regarding the amenities, the air conditioner works but can't be controlled. Tried setting temp to 5 degree Celsius (lowest settings) and 30 degree celcius (highest setting), both doesn't work. It seems like it is fixed to room temp +/- a few degrees based on the temp outdoor. One of the day I had sunburn and wanted to cool off but due to how the temp was determined, I have no choice but to sweat it out. Other than that, the tap water here had very visible residue that you can tell that it isn't clear, so I really recommend not using it for drinking water boiled or not. Aon my last day, I wanted to try the bathtub but when I turned on the tap, I had a shock. The water that came out was brown, so I cancelled my initial plan of using it for relaxation 😕. There is also a humidifier provided and I am super grateful for that, however the water ran out on the 2nd day and I can't seem to fill it up correctly. The toilet bowl is also a smart toilet bowl, but I didn't realized it after closer inspection while trying to find how to flush. Lastly, I was so looking forward to the stars celling but it's kinda sad that you can't turn it on on its own without having the other lights turned on as well. Which honestly defeats the purpose of having a star gazing celling.

The hotel room is very clean and spacious, located few minutes away from the gaotei station. Staff are attentive and friendly. They prepared lots of snacks in the room for us to enjoy. The stay was undoubtedly pleasant, highly recommended.

A very good tourist hotel. Not in city centre but located in a quiet community. Only 10 minutes drive to the centre and hire car fare is about 10 yuan. The room is spacious and breakfast is good. Free pick-up laundry service.

設施：還可以，蠻齊全的 衞生：還可以，各個地方都還行 環境：還可以，挺整潔 服務：還可以 9宮格歡迎零食下午茶:滿意 尚景足浴泡腳桶泡腳:滿意 離明清街夜市很近，很方便，吃飯很多選擇，

謝謝前台小姐姐幫升級了房間，房間很大，沙發牆有設計，床上邊還有星空頂，浴缸很深泡澡很舒服，還送了泡腳桶葯包，九宮格，處處小細節，很棒！就是毛巾、浴巾需要換新了，整體真的不錯👍

入住酒店後得到了非常貼心的服務，為疲憊的客人提供免費的葯材泡腳，房間內配送了精美小食與香甜水果，酒店服務人員具親和力 ～都非常nice,親子房的空間超級大，硬件軟件都很舒適，體驗感俱佳，在客人提出需求時，樂意幫忙解決，這種人性化的服務讓客人倍感温暖。

1-7月xx日我們當天入住該酒店時，前台兩個服務員全程都扳着臉、面無表情接待了我們，一副我欠了她家十鬥米的樣子。這種生硬的服務態度，我們真的很無語。我們衹住一晚，忍了！人事部啊人事部，你們招聘人有眼光嗎？培訓部給這幫人就是如此培訓和要求的啊？ 2-當天我們入住是下午18點了，在辦理入住手續時，前台的服務員還打電話給樓層，問房間打掃好沒有。我的天啊，都下午18點，還在問房間打掃好沒有，早幹嘛去了啊！！！ 3-辦理好入住，拿了房卡，上了電梯，進入樓層後，走廊和房間裏面裝修味道非常大，有股強烈的刺鼻味道，幸虧我們是衹住一晚上啊！ 4-晚上臨睡前，我們發現其中一間床上的鋪蓋套子上有血跡，見下面的照片。要求服務員來換了，服務員換完轉頭就離開了，也沒有説個“對不起、不好意思”之類的客套話。簡直是個“訓練有素”的服務員。 5-最後補充一下，這家酒店入住時還要交100元按金，現在都什麼年代了，都還要交按金？？接待的服務人員説，她們酒店有付費的飲料等，所以要交按金。請問一下，其他高檔的酒店就沒有付費的飲料了嗎？人家為啥都是零壓閃住？？？ 總結：這次西北遊7天，其他攜程上定的酒店我都是五星好評，唯一這家，入住體驗感非常非常的差，強烈不推薦入住！！！！

環境：酒店位置不錯，離高鐵站很近，有免費的停車位。 設施：酒店給升級了房型，樓層挺高的，房間面積很大，裝修也還可以。問題有兩個，一個花灑是壞的，這還能接受。空調也是壞的，和前台反應了兩次，第一次沒修好好在第二次工程部的師傅來了算是好了，不然這個天氣沒空調真的太挑戰了。早餐菜品比較少，但能吃也能吃飽，就是別太挑剔就好。 服務：總體算還好，需求都能滿足，但也沒多細緻，就是很一般的連鎖酒店的水平

房間不錯，乾淨大氣。 智能馬桶聲音略大，睡覺時有人上廁所，絕對能被吵醒。但是整體環境不錯，睡得也舒服，相比之下，可以忍耐馬桶的噪音。 性比價太高了，確實是準5星水平。 早餐種類略少，但是能吃飽。 會推薦給朋友。 另外，平山湖大峽谷值得去。

酒店很新，裝修很好，很乾凈，早餐很豐盛，還貼心地送了小吃零食，性價比很高，值得入住。 9宮格歡迎零食下午茶很貼心

房間很大，每天贈送泡腳桶＋免費小香包（艾草），走了一天回到酒店，泡一下超級舒服。 早餐好吃，位置近張掖站，去哪裡都很方便。

設施：新酒店，設施齊全且時尚。 衞生：比較乾淨，洗澡水很熱，很解乏。 環境：離市中心較遠，酒店沒有午、晚餐供應，衹能去近一公里處的河西大學附近吃小吃。 服務：前台給我們免費升級了房間，房間面積很大。贈送了足浴泡腳桶，但沒有預訂時説的歡迎水果，服務員們很忙碌，也沒好意思打擾她們補送。免費洗衣服務很贊，一個小時即可送回房間。