Hotel Dengan WiFi di Piedmont, Itali

I must admit I had my concerns. My first impression I had when I saw this place while booking it was that it is some kind of a youth hostel. Yet, I took the chance and booked it. I am glad I found this most welcoming hotel. This is a mixed facility. The first 4 floors are only for university students and the top 2 (5+6) are for hotel guests. The decoration is great, new and maintained greatly. They even installed a new decorative wall paper in our floor even that the walls were in a very good shape. The staff is great, both at the front desk and the Baristas at the open dining area. The lower ground of the hotel is amazing. It has laundry machines and dryers operated by a convenient app provided by the front desk. It has quiet learning area, a gym, cooking stations, table tennis, pool table and a large screen to project your movies. Breakfast is very basic, yet, the coffee is great. The rooms terraces face the interior yard in which students may gather and have some fun. Don't mistake, it is fun, not extra noise or anything like it.

Posizione centrale, perfetta per raggiungere il centro sia a piedi (passeggiata di 20 minuti circa) che con i mezzi. Hotel pulito, abbiamo alloggiato in una stanza al terzo piano con tutto il necessario. Ottima la colazione, con ampia scelta e opzioni sia dolci che salate. Staff cortese e disponibile. Buono il rapporto qualità/prezzo. Uniche pecche, ma che non hanno intaccato la nostra esperienza: getto della doccia debole e stanze poco insonorizzate. L'ultima notte abbiamo tribolato un po' a causa di vicini rumorosi, ma non possiamo penalizzare l'hotel a causa della maleducazione dei suoi ospiti.

정말 너무 뷰가 최고였어요! 스파 시설도 좋았습니다. 마지오레 강 바로 앞에 비치 클럽도 포함되어서 인생 경험하고 왔습니다!

Hotel perniagaan, sangat kos efektif, agak dekat dengan stesen. ohhh saya telah menginap di banyak hotel, pada masa ini mereka mempunyai port pengecasan usb di tepi katil, saya terharu menangis, jimat wang dan selesai! Ada restoran Cina di sebelahnya yang nampaknya dipanggil 2018? Sangat bagus, ada lidi, tetapi kuantitinya sangat banyak (dan juga sangat murah, untuk harga Swiss ...

The hotel pick-up and drop-off service is very good. After calling the hotel, the car came quickly. The front desk of the hotel is also very polite. The room is fairly clean, but the bathroom facilities can be better, there is some smell. There is a large shopping mall about 20 minutes' walk from the hotel, and the hotel also has a cute cat. In general, it is a good choice for passengers who need to transit at Malpensa Airport.

What a brilliant hotel - a real unexpected gem. We stayed here in Turin for 4 nights and were honestly blown away by the quality of this hotel - especially as it was within budget. The hotel itself is clean, quiet, very modern, and even boasts a fabulous rooftop solarium that has Bali beds, a hammock, sun beds and a jacuzzi pool. Our room was spacious with comfortable beds, tea and coffee making facilities, a fridge, a large, immaculate bathroom - and black out shutters that provided a wonderfully in disturbed sleep. Our room was silent - no noise from outside or from other guests. It was cleaned to a high standard every day and was immaculate in every way. It’s been one of our favourite stays anywhere to date. The staff are friendly, helpful and a real joy to interact with. We happily sat at night in one of the two lounge areas and felt relaxed and happy there. There were so many lovely touches that just made our stay extra special. and we really didn’t want to leave! We would absolutely stay here again and will recommend it to anyone who might be going to Turin on a city break or for business. Thank you to all the staff for looking after us so well. We’ll be back!! :)

I don't like to leave negative reviews but felt compelled on this occasion to ensure others think twice about staying here. A few points to highlight: - The hotel is located in an unsafe part of Turin. People drinking on the streets at night, noise of alarms, etc. The worst, however, was that our car got broken into at night (smashed window) - luckily we had nothing of value to steal, albeit our jackets had gone. This happened to 4 other cars that evening and apparently is quite common in the area, especially where the car has a non-Italian numberplate. The hotel did help to put a temporary card to cover the window. - We found a few cockroaches in our room. Whilst this was dealt with, it's not something you would expect from a 3-star hotel. - Finally, our room AC didn't work on the first night - we hit temperatures of 27 degrees in the room, which was not pleasant. Whilst the hotel did fix the issues and even give a discount upon checkout, I would strongly recommend staying elsewhere in Turin unless you have no other options. There is a nice Italian restaurant next door and a decent pizzeria in the area, but away from that you should stay more central. A disappointing stay.

An excellent hotel, significant cheaper than the rip off prices in London, good location. 1.70 euro by subway from the centre, but get a multi ticket for a lot less. eg 3 day 10 euro. Stayed 3 nights , unfortunately for me this will probably one of my last stays as a diamond member, this stay will be remembered for that. The Lingotto stop is the better because you can walk through the shopping mall and access the shopping mall direct from the 2nd floor. ( rear lift) . Staff excellent: Only slight negative comment- the restaurant is fairly limited in choice but you would probably eat out so not an issue from our perspective. pricing of the menu though very fair. Good selection for the continental breakfast . Good gym equipment- located on each floor ive never seen that before. if back in Turin this is where we will stay.

Premetto che è stata la prima volta che ho alloggiato in un ostello, quindi non ho termini di paragone per valutarlo nel suo genere e forse avevo aspettative troppo elevate... Ad ogni modo procedo con la recensione... La struttura è molto particolare, molto ”urban style”, l'ambiente è giovanile e informale. Lo staff è giovane e amichevole, ma forse un po' inesperto: considerato che comunque forniscono un servizio alberghiero a pagamento, mi aspetto professionalità. Noi abbiamo prenotato una quadrupla ad uso privato per la nostra famiglia, con due bagni piccolissimi e senza bidet (grosso handicap, ma lo sapevo sin dall'inizio). I letti erano comodi, l'arredo essenziale. Pulizia buona. Per il deposito bagagli sono disponibili degli armadi, ma devi avere il tuo lucchetto, sennò te ne vendono uno alla reception a prezzo di costo: non so se negli ostelli si usi così, ma il deposito bagagli è veramente un servizio minimo basilare, mi aspettavo che fosse ”completo”. La colazione è stata veramente minimal, a fronte di un prezzo piuttosto alto. Tra l'altro, per un fraintendimento in sede di prenotazione, avevo capito che la colazione fosse compresa nel prezzo, quindi è stata una brutta sorpresa aver dovuto aggiungere altri € 27,00 al giorno per fare colazione in loco, considerato anche che il prezzo della stanza già non era stracciato (però, a onor del vero, siamo andati in occasione di un ponte, ci poteva stare che il prezzo della camera fosse superiore alla media). L'errore sulla colazione inclusa/non inclusa è stato mio, però rileggendo la corrispondenza con lo staff dell'ostello, secondo me si capiva che avevo preso un abbaglio, quindi avrei gradito essere corretta subito... Per il resto posso dire che la struttura è comodissima per il centro storico e per i mezzi pubblici. Nei dintorni c'è molta scelta per pranzo e cena. C'è comunque anche il ristorante interno. Per i pochi giorni di permanenza il Combo ha fatto il suo dovere ed è stata una soluzione funzionale. Se non si hanno troppe pretese e si cerca giusto un posto per pernottare, questo ostello è una struttura strategica per la visita alla bella città di Torino.

I must admit I had my concerns. My first impression I had when I saw this place while booking it was that it is some kind of a youth hostel. Yet, I took the chance and booked it. I am glad I found this most welcoming hotel. This is a mixed facility. The first 4 floors are only for university students and the top 2 (5+6) are for hotel guests. The decoration is great, new and maintained greatly. They even installed a new decorative wall paper in our floor even that the walls were in a very good shape. The staff is great, both at the front desk and the Baristas at the open dining area. The lower ground of the hotel is amazing. It has laundry machines and dryers operated by a convenient app provided by the front desk. It has quiet learning area, a gym, cooking stations, table tennis, pool table and a large screen to project your movies. Breakfast is very basic, yet, the coffee is great. The rooms terraces face the interior yard in which students may gather and have some fun. Don't mistake, it is fun, not extra noise or anything like it.

Posizione centrale, perfetta per raggiungere il centro sia a piedi (passeggiata di 20 minuti circa) che con i mezzi. Hotel pulito, abbiamo alloggiato in una stanza al terzo piano con tutto il necessario. Ottima la colazione, con ampia scelta e opzioni sia dolci che salate. Staff cortese e disponibile. Buono il rapporto qualità/prezzo. Uniche pecche, ma che non hanno intaccato la nostra esperienza: getto della doccia debole e stanze poco insonorizzate. L'ultima notte abbiamo tribolato un po' a causa di vicini rumorosi, ma non possiamo penalizzare l'hotel a causa della maleducazione dei suoi ospiti.

Hotel perniagaan, sangat kos efektif, agak dekat dengan stesen. ohhh saya telah menginap di banyak hotel, pada masa ini mereka mempunyai port pengecasan usb di tepi katil, saya terharu menangis, jimat wang dan selesai! Ada restoran Cina di sebelahnya yang nampaknya dipanggil 2018? Sangat bagus, ada lidi, tetapi kuantitinya sangat banyak (dan juga sangat murah, untuk harga Swiss ...

What a brilliant hotel - a real unexpected gem. We stayed here in Turin for 4 nights and were honestly blown away by the quality of this hotel - especially as it was within budget. The hotel itself is clean, quiet, very modern, and even boasts a fabulous rooftop solarium that has Bali beds, a hammock, sun beds and a jacuzzi pool. Our room was spacious with comfortable beds, tea and coffee making facilities, a fridge, a large, immaculate bathroom - and black out shutters that provided a wonderfully in disturbed sleep. Our room was silent - no noise from outside or from other guests. It was cleaned to a high standard every day and was immaculate in every way. It’s been one of our favourite stays anywhere to date. The staff are friendly, helpful and a real joy to interact with. We happily sat at night in one of the two lounge areas and felt relaxed and happy there. There were so many lovely touches that just made our stay extra special. and we really didn’t want to leave! We would absolutely stay here again and will recommend it to anyone who might be going to Turin on a city break or for business. Thank you to all the staff for looking after us so well. We’ll be back!! :)

I don't like to leave negative reviews but felt compelled on this occasion to ensure others think twice about staying here. A few points to highlight: - The hotel is located in an unsafe part of Turin. People drinking on the streets at night, noise of alarms, etc. The worst, however, was that our car got broken into at night (smashed window) - luckily we had nothing of value to steal, albeit our jackets had gone. This happened to 4 other cars that evening and apparently is quite common in the area, especially where the car has a non-Italian numberplate. The hotel did help to put a temporary card to cover the window. - We found a few cockroaches in our room. Whilst this was dealt with, it's not something you would expect from a 3-star hotel. - Finally, our room AC didn't work on the first night - we hit temperatures of 27 degrees in the room, which was not pleasant. Whilst the hotel did fix the issues and even give a discount upon checkout, I would strongly recommend staying elsewhere in Turin unless you have no other options. There is a nice Italian restaurant next door and a decent pizzeria in the area, but away from that you should stay more central. A disappointing stay.

An excellent hotel, significant cheaper than the rip off prices in London, good location. 1.70 euro by subway from the centre, but get a multi ticket for a lot less. eg 3 day 10 euro. Stayed 3 nights , unfortunately for me this will probably one of my last stays as a diamond member, this stay will be remembered for that. The Lingotto stop is the better because you can walk through the shopping mall and access the shopping mall direct from the 2nd floor. ( rear lift) . Staff excellent: Only slight negative comment- the restaurant is fairly limited in choice but you would probably eat out so not an issue from our perspective. pricing of the menu though very fair. Good selection for the continental breakfast . Good gym equipment- located on each floor ive never seen that before. if back in Turin this is where we will stay.

Premetto che è stata la prima volta che ho alloggiato in un ostello, quindi non ho termini di paragone per valutarlo nel suo genere e forse avevo aspettative troppo elevate... Ad ogni modo procedo con la recensione... La struttura è molto particolare, molto ”urban style”, l'ambiente è giovanile e informale. Lo staff è giovane e amichevole, ma forse un po' inesperto: considerato che comunque forniscono un servizio alberghiero a pagamento, mi aspetto professionalità. Noi abbiamo prenotato una quadrupla ad uso privato per la nostra famiglia, con due bagni piccolissimi e senza bidet (grosso handicap, ma lo sapevo sin dall'inizio). I letti erano comodi, l'arredo essenziale. Pulizia buona. Per il deposito bagagli sono disponibili degli armadi, ma devi avere il tuo lucchetto, sennò te ne vendono uno alla reception a prezzo di costo: non so se negli ostelli si usi così, ma il deposito bagagli è veramente un servizio minimo basilare, mi aspettavo che fosse ”completo”. La colazione è stata veramente minimal, a fronte di un prezzo piuttosto alto. Tra l'altro, per un fraintendimento in sede di prenotazione, avevo capito che la colazione fosse compresa nel prezzo, quindi è stata una brutta sorpresa aver dovuto aggiungere altri € 27,00 al giorno per fare colazione in loco, considerato anche che il prezzo della stanza già non era stracciato (però, a onor del vero, siamo andati in occasione di un ponte, ci poteva stare che il prezzo della camera fosse superiore alla media). L'errore sulla colazione inclusa/non inclusa è stato mio, però rileggendo la corrispondenza con lo staff dell'ostello, secondo me si capiva che avevo preso un abbaglio, quindi avrei gradito essere corretta subito... Per il resto posso dire che la struttura è comodissima per il centro storico e per i mezzi pubblici. Nei dintorni c'è molta scelta per pranzo e cena. C'è comunque anche il ristorante interno. Per i pochi giorni di permanenza il Combo ha fatto il suo dovere ed è stata una soluzione funzionale. Se non si hanno troppe pretese e si cerca giusto un posto per pernottare, questo ostello è una struttura strategica per la visita alla bella città di Torino.

酒店中規中矩，整體乾淨衞生，周邊買東西吃飯都很方便，對面就是火車站出行也方便，下次過來還選這裏，性價比高。

This is hotel really lives up to its 4 stars, and it’s such good value for money. It’s situated right next to the cathedral and is easy walking distance of everything. The architecture is stunning. The receptionist was charming, and made every effort to accommodate us, especially as my husband has a disability. Access and parking were easy. The rooms are well equipped with different glasses, cups, kettle, Lavazza coffee machine (this is Turin) , well stocked mini bar, fluffy towels, very comfy bed. The bar is pleasant and there is an atrium garden for when it’s warmer. Our dinner in the restaurant was interesting: it’s modern Italian cooking, but good and reasonably priced. If you want traditional Piedmontese food there is a square around the corner with multiple bars and restaurants. At our request the receptionist arranged a private car tour of Turin because my husband cannot walk very far. All done with efficiency and charm. We can’t rate this hotel highly enough.

I must admit I had my concerns. My first impression I had when I saw this place while booking it was that it is some kind of a youth hostel. Yet, I took the chance and booked it. I am glad I found this most welcoming hotel. This is a mixed facility. The first 4 floors are only for university students and the top 2 (5+6) are for hotel guests. The decoration is great, new and maintained greatly. They even installed a new decorative wall paper in our floor even that the walls were in a very good shape. The staff is great, both at the front desk and the Baristas at the open dining area. The lower ground of the hotel is amazing. It has laundry machines and dryers operated by a convenient app provided by the front desk. It has quiet learning area, a gym, cooking stations, table tennis, pool table and a large screen to project your movies. Breakfast is very basic, yet, the coffee is great. The rooms terraces face the interior yard in which students may gather and have some fun. Don't mistake, it is fun, not extra noise or anything like it.

Posizione centrale, perfetta per raggiungere il centro sia a piedi (passeggiata di 20 minuti circa) che con i mezzi. Hotel pulito, abbiamo alloggiato in una stanza al terzo piano con tutto il necessario. Ottima la colazione, con ampia scelta e opzioni sia dolci che salate. Staff cortese e disponibile. Buono il rapporto qualità/prezzo. Uniche pecche, ma che non hanno intaccato la nostra esperienza: getto della doccia debole e stanze poco insonorizzate. L'ultima notte abbiamo tribolato un po' a causa di vicini rumorosi, ma non possiamo penalizzare l'hotel a causa della maleducazione dei suoi ospiti.

Hotel perniagaan, sangat kos efektif, agak dekat dengan stesen. ohhh saya telah menginap di banyak hotel, pada masa ini mereka mempunyai port pengecasan usb di tepi katil, saya terharu menangis, jimat wang dan selesai! Ada restoran Cina di sebelahnya yang nampaknya dipanggil 2018? Sangat bagus, ada lidi, tetapi kuantitinya sangat banyak (dan juga sangat murah, untuk harga Swiss ...

What a brilliant hotel - a real unexpected gem. We stayed here in Turin for 4 nights and were honestly blown away by the quality of this hotel - especially as it was within budget. The hotel itself is clean, quiet, very modern, and even boasts a fabulous rooftop solarium that has Bali beds, a hammock, sun beds and a jacuzzi pool. Our room was spacious with comfortable beds, tea and coffee making facilities, a fridge, a large, immaculate bathroom - and black out shutters that provided a wonderfully in disturbed sleep. Our room was silent - no noise from outside or from other guests. It was cleaned to a high standard every day and was immaculate in every way. It’s been one of our favourite stays anywhere to date. The staff are friendly, helpful and a real joy to interact with. We happily sat at night in one of the two lounge areas and felt relaxed and happy there. There were so many lovely touches that just made our stay extra special. and we really didn’t want to leave! We would absolutely stay here again and will recommend it to anyone who might be going to Turin on a city break or for business. Thank you to all the staff for looking after us so well. We’ll be back!! :)

I don't like to leave negative reviews but felt compelled on this occasion to ensure others think twice about staying here. A few points to highlight: - The hotel is located in an unsafe part of Turin. People drinking on the streets at night, noise of alarms, etc. The worst, however, was that our car got broken into at night (smashed window) - luckily we had nothing of value to steal, albeit our jackets had gone. This happened to 4 other cars that evening and apparently is quite common in the area, especially where the car has a non-Italian numberplate. The hotel did help to put a temporary card to cover the window. - We found a few cockroaches in our room. Whilst this was dealt with, it's not something you would expect from a 3-star hotel. - Finally, our room AC didn't work on the first night - we hit temperatures of 27 degrees in the room, which was not pleasant. Whilst the hotel did fix the issues and even give a discount upon checkout, I would strongly recommend staying elsewhere in Turin unless you have no other options. There is a nice Italian restaurant next door and a decent pizzeria in the area, but away from that you should stay more central. A disappointing stay.

An excellent hotel, significant cheaper than the rip off prices in London, good location. 1.70 euro by subway from the centre, but get a multi ticket for a lot less. eg 3 day 10 euro. Stayed 3 nights , unfortunately for me this will probably one of my last stays as a diamond member, this stay will be remembered for that. The Lingotto stop is the better because you can walk through the shopping mall and access the shopping mall direct from the 2nd floor. ( rear lift) . Staff excellent: Only slight negative comment- the restaurant is fairly limited in choice but you would probably eat out so not an issue from our perspective. pricing of the menu though very fair. Good selection for the continental breakfast . Good gym equipment- located on each floor ive never seen that before. if back in Turin this is where we will stay.

Premetto che è stata la prima volta che ho alloggiato in un ostello, quindi non ho termini di paragone per valutarlo nel suo genere e forse avevo aspettative troppo elevate... Ad ogni modo procedo con la recensione... La struttura è molto particolare, molto ”urban style”, l'ambiente è giovanile e informale. Lo staff è giovane e amichevole, ma forse un po' inesperto: considerato che comunque forniscono un servizio alberghiero a pagamento, mi aspetto professionalità. Noi abbiamo prenotato una quadrupla ad uso privato per la nostra famiglia, con due bagni piccolissimi e senza bidet (grosso handicap, ma lo sapevo sin dall'inizio). I letti erano comodi, l'arredo essenziale. Pulizia buona. Per il deposito bagagli sono disponibili degli armadi, ma devi avere il tuo lucchetto, sennò te ne vendono uno alla reception a prezzo di costo: non so se negli ostelli si usi così, ma il deposito bagagli è veramente un servizio minimo basilare, mi aspettavo che fosse ”completo”. La colazione è stata veramente minimal, a fronte di un prezzo piuttosto alto. Tra l'altro, per un fraintendimento in sede di prenotazione, avevo capito che la colazione fosse compresa nel prezzo, quindi è stata una brutta sorpresa aver dovuto aggiungere altri € 27,00 al giorno per fare colazione in loco, considerato anche che il prezzo della stanza già non era stracciato (però, a onor del vero, siamo andati in occasione di un ponte, ci poteva stare che il prezzo della camera fosse superiore alla media). L'errore sulla colazione inclusa/non inclusa è stato mio, però rileggendo la corrispondenza con lo staff dell'ostello, secondo me si capiva che avevo preso un abbaglio, quindi avrei gradito essere corretta subito... Per il resto posso dire che la struttura è comodissima per il centro storico e per i mezzi pubblici. Nei dintorni c'è molta scelta per pranzo e cena. C'è comunque anche il ristorante interno. Per i pochi giorni di permanenza il Combo ha fatto il suo dovere ed è stata una soluzione funzionale. Se non si hanno troppe pretese e si cerca giusto un posto per pernottare, questo ostello è una struttura strategica per la visita alla bella città di Torino.

酒店中規中矩，整體乾淨衞生，周邊買東西吃飯都很方便，對面就是火車站出行也方便，下次過來還選這裏，性價比高。

Personal muy amable, dispuestos a ayudarte con los trasportes locales a cualquier hora. El desayuno buffet normal y bueno.

정말 너무 뷰가 최고였어요! 스파 시설도 좋았습니다. 마지오레 강 바로 앞에 비치 클럽도 포함되어서 인생 경험하고 왔습니다!

This hotel is situation right on the lake front in a run of large, traditional hotels. Being the furthest hotel away from the town be aware this is a good 'stroll' outside to Stresa town, maybe a 20 minute walk, so if anyone has mobility issues (as my wife has) this may not be the best option. Apart from that the hotel is wonderful. Yes, you could call it faded grandeur, or unspoilt tradition. But it is a hotel on a grand scale. There is an outside (and inside) pool with a bar and loungers. A small point is the loungers may have passed their best and are not particularly comfortable in my opinion. We had a lake side balcony room. While not huge it was perfectly adequate for two people with a very comfortable bed. Another small point - the bathroom does feel dated. There is a very high bath where the shower is located which again proved difficult for my wife to get in and out of. But again this was not a major problem. We had seen some negative reviews of the breakfast at the hotel. We thought it was a fantastic buffet selection. Yes, it's continental of course, but there is everything we needed, from fresh Orange juice to a (limited) offering of fried food (Bacon, Scrambled eggs, Sausage, etc). With a vast range of breads, croissants, meats and cheese plus cakes and pastries etc. Lovely sitting outside over looking the lake at breakfast. The staff were all very friendly and efficient. Very nice bar and the drinks were not too expensive. On a side note we had never been to Stresa before and thought it the perfect place for a relatively quiet break. Lot's to do, and the Islands on the lake are beautiful places to visit. We really enjoyed our 4 night stay and will look to return as my wife's mobility problems improve. Highly recommended.

We just returned from our trip to Lake Maggiore where we stayed at the Grand Hotel Majestic at the end of our Viking Cruise. The hotel was wonderful as were the amazing staff. A big shout out to Marianna who was so helpful in arranging a private boat with Pierre and making dinner reservations for our group of 5. We all absolutely loved the hotel and the whole area which was non touristy, quiet and peaceful. The veranda was so nice at the end of the day . We cannot wait to return.

A beautiful hotel. The staff were all so warm and welcoming and the food was excellent. Special thanks to Alexander and Julia who could not be more attentive. We loved the wonderful outdoor setting for our meals and drinks, with spectacular views over the lake and Borromean Islands. The only downside was that there are no walkways into Stresa so guests have to rely on the shuttle bus. However, saying that, the bus is frequent and will pick you up from Stresa after hours for a small fee. I also enjoyed the spa facilities and the massages offered were excellent. However, some of the staff members in the spa were more attentive and helpful than others. Overall an excellent experience and I would definitely recommend the hotel and would go back. Thank you to all who looked after us making our break a relaxing and special one.

he room was clean and seemed recently renovated, the air conditioning worked well, breakfast service was efficient and all staff were friendly and spoke a variety of languages, specifically French and English, but I think I also heard them speaking German. We booked the restaurant Al Storno, which is run by the hotel as a separate restaurant and it was very good - highly recommended. Disliked · The bathroom fixtures were in need of renovation, specifically the shower cubicle frame had corrosion around the metal joints and didn't easily close or open, and the wall fixtures for the shower head and hairdryer were poorly finished - lack of attention to detail. Some of the light switches in the room didn't work, but this wasn't an issue for us tbh.

Por segunda vez volvimos a este hotel que nunca decepciona aunque deben mejorar la forma en que exponen las ofertas. Al llegar al hotel pedí que quería tener la oferta relax total que figuraba en la pagina web. En la mima décia desde 1399 Euros por lo que di oor obvio que ese era el precio para 3 días ( publicidad engañosa, sin necesidad.). Pensando que este era el precio me dijeron en el chek in que no podían generarlo ellos, debía subir al Spa para arreglar con la persona de ahí. Subo al Spa antes de hacer chek in; y le muestro a la persona la oferta a lo que me dice que si la podemos tomar. Me dice que lo debo arreglar en el chek in. Bajo a chek in y hago la gestión por el programa Relax Total. Después de un buen rato me dicen que esta ok y les pido para pagar toda la estadía. Siempre hago de esta forma. Cuando voy a pagar cada habitación ( eran 2); me dicen que el total de ese programa eran 1799 Euros en vez de 1399 Euros. Les reclamo que en el Spa había mostrado la oferta y que me habían dicho que estaba ok pero me dicen que esa tarifa es para otros meses, no el que estaba en curso. Yo ya le había dicho a mis acompañantes que tomaríamos ese programa. Estaban todos ilusionados. Pero al enterarme que valía 400 Euros más de lo que decía en la página inicial tuve que cancelar. Pedí para hablar con el Gerente y este me dijo que no iba a hacer nada; no siquiera una atención por haberse equivocado cuando subí al Spa ( que ellos me mandaron) y le mostré el programa a la chica, la que me dio el ok. Un Gerente que no sabe tratar a un cliente. Yo tengo empresa y si me pasa eso busco una solución. Ellos alegaron que si yo ponía la fecha me arrojaba el precio que decían ellos. Cosa que era verdad. Pero entonces , porque me hicieron ir al Spa para arreglar la oferta? Y si la chica me dio el ok cuando le mostré el precio y el programa; no deberían haber aido flexibles ? Que necesidad tiene el hotel de hacer publicidad engañosa ? La verdad que el hotel es espectacular. No tengo nada que decir respecto a sus habitaciones, las piscinas , el Spa etc. Todo es de primera. La cena que tuvimos ahí no me gustó. Cara y porciones muy pequeñas. El resto todo de primera. Aconsejo que cambien la forma de promover estas ofertas Igualmente recomiendo el hotel.

We had a triple corner room (with 2 balconies) which was very spacious compared to other hotels we've stayed in,bathroom had a bath and separate walk in shower. Staff all very helpful and friendly with good English. Ample selection at buffet breakfast, continental and bacon and scrambled egg available. Very clean in all areas. Great location, across from the lake, near the ferry station, lots of restaurants and little shops nearby. Double glazing kept the room quiet from street sounds. Others have commented on lack of soundproofing but we had no problem, once or twice heard next doors shower running but only when in our bathroom. All in all I would highly recommend this hotel and would definitely stay here again if I return to Lago Maggiore. We were in room 104, in the Stresa part of the hotel.

Très bon hôtel, nous avons logé dans la suite azzurra. Chambre très spacieuse, personnel courtois, petits déjeuners copieux, avec un buffet sucré salé très bien garni. Nous n avons pas pris le dîner car l établissement ne propose qu une formule à trois services. L hôtel est bien situé, on descend la rue et on trouve tout de suite une superbe église et un peu plus bas, le lac Majeur avec de nombreux restaurants au bord de l eau. La ville est bien située, point de départ pour visiter les îles Borromée et à quelques minutes de la très chic Stresa ou d un superbe jardin botanique

It is a basic hotel which is frequented by tour busses and retirees. Food: The cloister gardens are very nice and the breakfast buffet is the standard sliced meats, croissants of different varieties and cereal. Dinner was cheap at 20€ for a Primo, Secondo and a Dolce. The quality was better than expected. The pasta was al dente and the sauces were good. The fish was slightly over cooked but good and the potatoes and beans were under the heat lamp a bit to long but edible. Hey, it was only 20€! The wait staff were very nice. Construction: As of June 2023 there is an apartment complex being constructed next door and has at least another year to go since the foundations were being set currently. Therefore the jackhammers started at 0700. Parking: check-in at reception first to get the key to open the gate to the offsite parking lot. There are some short term parking spaces in front of reception area. The coffee is ok but the Americano option on the coffee machine was undrinkable. Overall a good value for a budget conscious Traveller.