Front desk service and parking lot shuttle service was good. Restaurants service was hit and miss. Options were very limited. Food quality was very much below average for the cost. period. Will avoid in the future.
The hotel was very convenient, especially being close to the airport. Check-in and check-out were smooth, and the staff were professional and efficient. The room was clean, quiet, and comfortable, which was ideal for work travel. Facilities were well maintained, and overall the stay met expectations for a business trip. Would recommend for travelers needing easy airport access.
Overall the location of the hotel and the room being clean; however, there were some drawbacks from our experience.
One drawback was the hotel had a scheduled power outage which we never were given ample notice on. When we arrived we were asked if we got an email advising of the power outage and we advised that we received no such email. The day of the outage everything attached to the hotel was shut off except for one elevator for each tower, and all the restaurants within the facility. Had we known prior to arrival we could have may have decided to stay elsewhere for the one night. No compensation offered. The ****** remained open during the outage but restrooms had no water(very unsanitary)
The food court pizza was terrible and the breakfast sandwich did not have much flavour.
The buffet was average but had a nice view of the Frazer River.
Great downtown location with a beautiful shore walkway right across the street and easy access to everything. Unfortunately, my room was very noisy due to nearby street construction. I was woken up by what sound like a concrete cutter powered by a massive industrial generator. The blend of piercing, high-pitched screeching and the deep, thunderous hum created a jarring symphony that was impossible to ignore for an unpleasant and headache-inducing morning. I recommend future guests request a quiet room, especially on workdays, as construction noise can be disruptive
Very very pleasant stay. We used it for an overnight 14h layover before continuing our trip
- location is unbeatable, 1 min walk from check in areas
- staff was all around very friendly
- high quality (even though a bit old), but very well maintained and also high quality bathroom equipment (soaps, cremes etc).
- beds were extremely comfortable
- breakfast is à la carte with views of the airplanes / terminals
- gym is small but all you need is there
Very good. it would be impossible to find better especially for the price. The place was clean, well appointed, nice view out of the window.
Brand new furniture, comfortable large bed, clean, coffee in the room, breakfast included …
I arrived past midnight after over 30 hours traveling and the breakfast was from 6.30 until 9 but I only woke up at ten, I still went downstairs to check and the manager on duty said no problem and a nice breakfast of cereal, omelette, sausages, toasts jam, various juices and coffee …
The only thing was no elevator but they took my luggages up without having to ask and same in the morning they took them back down
I am impressed and very satisfied
Hotel berhampiran Downtown,Vancouver97.8% pelancong memilih kawasan ini
Jjeffreycschow2025.10.25
- located in a vantage point that is very close to all conveniences, such as Walmart, supermarkets and restaurants;
- nice and comfortable apartment that commands a lovely view of Vancouver downtown;
- squeaky clean and spick and span;
- very comfortable mattresses and duvets;You are mollycoddled, from the very first moment you hit the sack;
- a wonderful indoor pool!
The best hotel in Vancouver!
A nice stay in the Park Inn Hotel. The rooms were clean and tidy. We had a double queen room, which was spacious and had everything we needed. Staff were very friendly and helpful. The hotel is located just outside the town. Breakfast was basic but set us up for the day. Water stations are available. Would stay again.
I called the hotel before my flight to ask about the shuttle bus service, and the girl who answered was like a robot in her answers and didn't seem interested in giving me very detailed or friendly answers. I was a little worried about finding the bus and asked if there was anything I needed to know about how to find the bus, and instead of explaining that the bus would have the name of the hotel on it (which was the case in the end, but isn't always the case in my experience- and I have travelled a lot) she just very robotically said to go to the charter pick up area. The shuttle bus was the main reason I booked this hotel, and I was a little bit choked by this interaction.
The room was okay, it was clean, but confusingly unlit. The only light connected to a switch in the room was by the door, the rest of the room was lit only by 4 lamps (one of which didn't work) and it was incredibly dark in the room, even in the morning hours after the sun rose. The comforter on the bed was just a piece of batting sandwhiched in between two white flat sheets rather than a duvet cover. It would have been a nice service to have brought me a toothbrush to my room when I called down to the front desk and requested one, instead they made me come to the front desk in my pajamas for one. The hallways stunk of **** covered up by perfume. The guy who checked me in was nice and friendly, even though he had a lineup of people waiting to check in late at night and that must have been a little stressful for him.
Overall, I felt the customer service at this hotel could be improved. Even if $120/night is not wildly expensive for Vancouver, it's still a lot of money, and the customer service doesn't need to suffer as a result.
Sangat Baik
329 ulasan
8.1/10
Harga bermula
€ 141
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di British Columbia
Terokai Ulasan Tetamu Hotel di British Columbia
Lihat semua
8.1/10
Very Good
The location is excellent as there're so many plazas, supermarkets, restaurants with hot Asian food available. They fit my appetite. Walmart, Canadian Superstore, Dollarama are all within 15-min walk. My most favourite supermarket is T&T inside Lansdowne mall which is right opposite to this hotel. The room is very spacious with kettle and microwave. There is free airport shuttle every half hour too. Very convenient. Staff helpful. Highly recommended.
I’ve always wanted to stay at this iconic hotel. The room was comfy and the staff was friendly. Of course the location is pefect. I had to walk a long way down 3-4 hallways to get to my room which I thought was to get to my lovely “city view” room but no. My “view” was into other rooms.
Absolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable. Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
Perfect downtown location – easy walks to Stanley Park, seawall, and Robson Street. Super family-friendly staff: Everyone smiled at our kid and helped with recommendations. Spacious room, huge windows (toddler loved the view), comfy bed, quiet even in the city center. Warm indoor pool was a big hit. Clean, modern, and zero stress with a little one. Highly recommend for parents wanting luxury without the fuss. We’ll definitely be back!
My friend and I liked this place, but there are a few things that really need improvement. First, there’s basically no security. Anyone can walk into the building and access any floor without a key card, which doesn’t feel safe at all. Second, the breakfast situation was frustrating. I went up to the 25th floor for breakfast and asked the receptionist if I could bring some food back to my room. She said she didn’t know and told me to ask the kitchen. When I went in, a staff member explained the food options to me, and I asked if I could just take a small portion like some scrambled eggs and potatoes back to my room on a small plate. She said no and that everyone has to eat there. Then I just ubereats some breakfast for us. When I checked out, the receptionist asked if I got my food. I said no and I told her they didn’t allow me bring food to my room, she also suggested “Maybe next time you can bring your own plate from your room.” Honestly… seriously? 😅😅😅 Also, when I booked my room (King Studio), I specifically requested a quiet room away from the elevators. However, when I arrived, I realized my room was right next to the lifts, which was disappointing. On a positive note, the staff member named Menaka at the ground floor during check-in was very helpful and nice. Parking was $20 overnight, which is cheaper than most hotels in Canada (usually around $28–35), so that was a plus. The elevators are high-tech, but since there’s no key card restriction, anyone can access any floor. It feels like strangers could easily reach your room, which is concerning. On the bright side, the place is clean and very quiet at night. Compared to many hotels in Surrey that are close to the SkyTrain or have constant noise from traffic and police sirens, this location is much more peaceful and doesn’t have that issue.
For the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter. Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.
Good Hotel and Service Staff Mr. Arun..I like it this place near Downtown and Transportation I want recommendation for anyone & I Will come back again..salam dari Indonesia. 👍
The room was clean and shampoo and conditioners were provided in the shower room. It takes 10 mins from the bus stop but neighbours are quiet and nice! Good for two people travelling:)
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