Hotel Pet Friendly di Queensland, Australia

Happy with the stay. Will definitely be back again when I drop by the area. Only feedback was, 1 day the room was not cleaned, and the amenities are not top up on some days. Room is quiet on most nights except when other guest were inconsiderate with excessive noise when they ate moving in/out. Aircon was a little noisy (may need routine servicing soon). The shower head holder need to be tightened too. Definitely had a nice long stay at the motel.

Location is not too bad. Situated a 15 minute walk away from the waters and main restaurant area. Situated on a main road but quiet at night. They let us put down our luggage when we couldn’t check in yet and leave it there after we’d checked out and waited for our flight. The young female receptionist was very helpful and nice.

Amazingly comfortable beds and pillows, wonderful little extras in the room to make you feel extra comfortable and a wonderful restaurant on site.

Place is amazing clean , fresh and of high standard . But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to Card then said she would come out and make sure it worked as I said the night before man had to come And make sure carry worked she forgot card for The card so Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10 Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues Not sure what or how I was uograded as the room was smaller and no window as in first room 506 to 606

It was a lovely stay with very tidy facilities and friendly staff it's a wonderful place to rest or stay for business or leisure I recommend they are low priced too so it's worth the money any day of the week Thanks Sage

Absolutely loved everything about it, very family oriented. Most definitely will be staying here again

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Spacious, clean, quiet and comfortable. It was the only motel we've come across with garages for each unit (reassuring as at the previous location in Rockhampton there had been car break-ins where we were staying!)

Great find, we asked for a quiet room and had a great nights sleep. Is close to food, airport and was wonderfully clean. We will stay again.

Not a bad stay, good for a short stop over