Hotel Pet Friendly di Alberta, Canada

Great value for a short term stay near the YYC, with turn off from major road BarlowTrail NE. The front entrance is a bit confusing if approaching from the rear industrial area. Staff were friendly and professional, usual hotel damage deposit and person staying in expectation. The room was very spacious and clean, although a bit dated. AC was a bit louder than expected, but was able to sleep through. I didn't have time to use the amenities (pool and gym).

The bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out. Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.

The cleanliness is actually OK, but it's quite run-down. The wash basin in my room was completely cracked and looked disgusting. I couldn't get through the two days I stayed there; it was a bit nauseating just looking at it. The breakfast was OK. Parking was convenient.

This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the Casino while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.

The facilities in the room are relatively ordinary and a bit old, but the scenery outside the window is very good. You can see the snowy mountains and robes will appear from time to time outside the balcony👍. The service is also very good. The guy at the front desk will help take the luggage to the room.

The room is not very clean. Especially, the pillow has hair on it. The towel in front of the bathtub is dirty.

Very comfortable, you can park on the side of the road or the parking lot opposite this night to save 50 yuan hotel parking fee. The hotel is in the city center, but downtown Edmonton is actually desolate Hahaha

The hotel building seems quite new. Clean spacious room. Good warm breakfast. Nothing to complain about. Would stay again

Service was fast and accurate for both in-room and at the restaurant. Check-in and check-out was swift. The doorman/valet and bell team are very friendly, gave great advice about where to go around the hotel while the concierge wasn’t there. Bathroom was small, but clean and everything you need is there. Highly recommend.

I have stayed in this hotel many times. The location and facilities are excellent. It is a very good choice for Jasper. However, the soundproofing is average. Even late at night, there are still children running in the corridor, which is very noisy. If you need quiet, you must make a request, otherwise you will be arranged to a room at the farthest end of the corridor (a long way to go).