Hotel Pet Friendly di Quebec, Canada

The service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!

Great location, but the service was terrible! We stayed for three nights and four days. Despite putting out the 'make up room' sign daily, our room was never cleaned (we typically left early and returned after 2 PM). We had to resort to just requesting fresh towels every day. The facilities were also subpar; the bathroom exhaust fan and the in-room air conditioner rumbled loudly, making it impossible to sleep. They didn't even provide a hot water kettle, so when I had an upset stomach, I had to take my medication with cold water. I definitely won't be choosing this hotel again.

We stayed for 4 nights and the location is perfect. It's in between two metro stations, both are about 6-7 mins walk (Champ de Mars, and Saint Laurent) depends which line you are in. We arrived by train and took the metro at Bonaventure (this is connected to the Central station: ”Gare Centrale”) and arrived at Champ de Mars. There is a supermarket 5 mins away (”IGA”) and the airport bus station is by the hotel. Chinatown is 7 mins away and make sure you visit Sammi dumplings. There is a food court (”Le Central”) 5 mins away although we found it slightly expensive. The Old Port of Montreal and Notre-Dame Basilica are about 15 mins away from the hotel. Facilities: As a number of people said, the rooms are quite basic and need a lot of uplift. Our room doesn't have any sofa (which was different from the pictures here) but functional so there is no complain. The kitchen is well equipped with pots and pans. We cooked our dinner twice. Staff and service: all staff are friendly and very helpful, gave advice on directions and always have a smile.

The hotel's location is good, within walking distance to Old Quebec and the Plains of Abraham. The facilities are indeed old. I had read a review mentioning the AC being too loud at night but didn't pay much attention to it then. After checking in, I realized it wasn't just the AC; there was a constant low-frequency humming noise that seriously affected my sleep. This was especially problematic since it was my first night in Canada after landing, and the noise disruption was severe.

The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one. The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained. But overall we enjoyed the stay. :)

We enjoyed everything about our stay, king room with incredible view and royal toilet, the aroma restaurant a real delight, clean casino and beautiful atmosphere

There was a large free parking area right in front of the hotel, which was very convenient. It's a long walk to Old Quebec City, but it's not that far by car. The room was spacious and clean. There was no bathtub, only a shower, but since I was only staying one night it wasn't a problem. Check-in and check-out were very smooth, and I'd like to stay again if I have the opportunity.

I felt the cleanliness and the safety of the hotel was above and beyond for the current epidemic; I felt very safe. I also appreciated how the hotel accommodated my very late check-in since I was driving more then 8 hours to reach the destination.

Convenient location. Rooms were clean, beds were comfortable. Breakfast included a decent selection of items. All staff we interacted with were friendly and polite. I would stay again.