Hotel Pet friendly di Occitanie, France

J'ai passé un excellent séjour dans cet hôtel. L'emplacement est idéal, en plein coeur du centre ville de Montpellier et proche de la gare. L'accueil était professionnel et agréable. La chambre était bien équipée.

We arrived in the late evening (~10pm) and received a very good service! It was all clean and very good, we enjoyed it  They accept dogs for a 5€ fee The breakfast has many options (salty and sweet)

We had an excellent stay at Grand hotel. It is literally the very centre of the city which meant we could walk everywhere. In the square outside, there were sometimes events going on which we enjoyed watching from our room. We got a suite which had a beautiful bathroom. It was very clean and tidy.

Понравилось обслуживание в отеле, сотрудники на ресепшене и горничные доброжелательные, отзывчивые, нацелены на помощь и поддержку, местоположение отеля отличное - пляжи рядом, рестораны вокруг, рядом аренда велосипедов. В номере было тихо. Вайфай стабильный. Красивый закат из окна) На балконе стол и 2 стула - можно и сушить вещи, и завтракать с красивыми видами. Этаж 4. Понравилась идея с электрическими жалюзи. Удобная кровать.

The room was nice and clean. My main issue with the hotel is the misleading advertisement about offering a shuttle bus to and from the airport. It turns out that they don't provide a shuttle bus to and from the airport after 11:00 PM, and they don't offer such service on the weekends, starting on Friday. These are essential details that the hotel should have shared online to give customers clarity of choice. I arrived around 11:30 PM at the airport and called the hotel. They said that they had stopped the shuttle bus service at 11:00 PM. When I arrived at the hotel and asked about the shuttle bus for the next day, Saturday, since I had a morning flight, they told me that they don't offer such service on the weekend. I chose this hotel because of the shuttle bus service they claimed to offer. This service is not acceptable for travellers due to a lack of clear communication regarding the shuttle service's schedule, which is critical information for travel customers.

Excellent séjour, bel hôtel

Catastrophique: climatisation qui ne fonctionne pas, réfrigérateur en panne, pas d'eau à mon arrivée vers 16h .... aucun responsable, seuls de jeunes stagiaires qui tentaient de faire au mieux en proposant des boissons gratuites, ils n'étaient absolument pas épaulés. Quelle catastrophe pour un hôtel 4 étoiles. Et le lendemain au moment du départ : aucune excuse présentée.

Beautiful hotel in an historic and spectacular location. My only criticism is that service at the restaurant (both at dinner and breakfast) was extremely slow

Lieu parfait, prestations au top , au pied du tram , central .Personnel professionnel et bienveillants. Merci pour ce séjour !

Ótima estada. Apartamento muito amplo e confortável. Funcionários atenciosos. Hotel bem localizado. Recomendo com empenho.