Hotel Pet friendly di Derbyshire, United Kingdom

Three of us booked one room together. Upon arrival, we were told that we could not stay unless we paid an additional £165 to upgrade the room. However, even after the upgrade, the room was still quite small, and in my opinion, the overall value did not justify the price. Regarding check-out, we left at 12:20 instead of 11:00. We were only informed of the £30 late check-out fee when we arrived at the front desk, not in advance. I accept the charge, as we did check out late. However, what confused me was that since the hotel decided to apply a late check-out fee, this implies that the late check-out was accepted. In that case, cancelling our room key authorisation before we actually checked out was inconsistent and resulted in the three of us being locked in the corridor. Many people recommend this hotel, and we may consider staying again in the future. Next time, however, I will make sure everything is handled strictly according to the rules. On a positive note, the hot spring and sauna facilities are very good.

Staff brilliant. Value brilliant. Absolute bargain.  Hot Breakfast was average which was an extra tenner but it had a good selection of cereal, toast, yoghurt. Rooms were basic but in a good way. Everything you need for a cheap stay. Clean. Only small gripe was pillows weren’t the best so next time I’ll bring my own. Some may like the more flat pillows. Thanks IBIS derby.

As my friends and I were travelling by train from different areas of the UK the hotel was an easy meeting place.. We all found our rooms very clean and,spacious..The staff were extremely pleasant and helpful. The breakfast was superb with plenty of choice. Nothing was rushed and all in all we thoroughly enjoyed our stay

The area is funtastic. Good value for money

Overall, a very pleasant experience and the hotel is very well located for the railway station and amenities. The town centre is approximately a 15 minute walk away. Couple of downsides to my stay though, bed was very hard and lumpy, broken tiles in the bathroom, ***** hairs on the toilet base and worst of all, ***** stains on the wall. Doesn't say much for the hygiene standards at all. It's a shame that these let our stay down for us really. Otherwise the hotel would've been great.

We used to live this hotel since December 2023. This time during our stay the bathroom curtain was very stingy and it’s bad smell spread all over the room. The staff and other facilities are always good. If they take little more care of cleanliness then it would be commendable.

Not too bad, apart from the construction going on in the hallways on our floor and longer walks to the lift and exit stairs, breakfast is reasonable, nice lady Honey, the breakfast staff nice staff, reception staff is good, room is good. Nice view.

We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.

It’s good to stay there. We are very frequently stayed at Ibis and feel like home. Very cozy and comfortable beds.

The Hotel is set in a very picturesque location in the Derbyshire Peak District. The room was very clean and comfortable, but basic. The only negative point I would like to mention was that there was no hot water for the duration of my stay, but I would not hold this against the hotel, as it was an unforeseen issue. I would recommend this place for a short stay relaxing break. The local area has some extremely friendly pubs and restaurants, along with some beautiful walks.