Hotel Pet Friendly di Dorset, United Kingdom

L'acceuil pendant le check-in est à revoir.. Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner... Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger. Je ne me suis pas senti à ma place. 2 bagages en arrivant, je galère pour entrer, personne pour aider... Mon anglais n'était pas top mais je faisais l'effort de communiquer. Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là L'hôtel est très propre , rien à dire.

This is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.  These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure. About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.  Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor. I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them)) The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it.

The best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed. No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day Big restaurant , bar and lounge. Big meetings rooms Buffet breakfast 12,5 pp Lunch or dinner 25£ pp. Full recommended

Very happy with my stay at the Harrington Hotel. Very comfortable room, excellent service in the reception and restaurant. I was able to park near the hotel entrance which was a bonus!

hotel from the beach outside looked tired and dated and 15 pounds car parking in a empty hotel wasn’t good, but staff and interior of hotel was very impressive with a grand feel to the hotel!

Only wanted continental breakfast ham was dry cheese hard and curled up 9.10 and all pastries are gone .small pieces of bread hard and dry .used this hotel 17 times now and it's been lovely. What's changed ?

It was very nice the rooms were clean and the beach was very close.The staff was very kind and nice,I would definitely book again i am very pleased with this hotel my kids also loved this hotel more than me. I would most definitely recommend this hotel to others. However I would say if there is a family you book the rooms near each other in advance. Overall my whole family loved this hotel.

This is a two star hotel and once you remember that, you know that it is awesome. Clean comfortable and a nice location. Staff are friendly and helpful and really a credit to the hotel. This is my first choice when I stay in Bournemouth again and I will now look for the Travelodge brand more widely. Thanks.

房間不錯，設施齊全，酒店比較新，但是頂層有點閣樓，有斜面。英國酒店的通病，毛巾少。這次是沒有浴室的墊腳巾，也沒有地漏。海邊不遠，可以步行前往，看夜景。

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.