Hotel Pet Friendly di Kent, United Kingdom

All over good but, restaurant food is not very nice and have not get the room which i booked online . I have payed for balcony room which have a sea view as well but ended up staying in a normal delux room. Washroom doesn’t have good supply of water.

Hotel was lovely. Staff were very helpful. Very clean. Perfect breakfast. We are going back soon with some friends. Would recommend it 100%

Fantastic hotel with spotless rooms, friendly staff, and a perfect location. Breakfast was fresh and delicious, and every detail made us feel welcome. We’ll definitely be back!

Booked to stay here over half term with my daughter for a couple of nights - had a cosy room which was just right for the two of us. Front reception staff were really kind and helpful. Breakfast was lovely - the lady there was so nice and although was busy as she was on her own, she was always smiling. We dined in the restaurant one of the evenings - food was delicious but the heating wasn’t working on that floor so the whole room was cold. Bar / restaurant staff were really nice. Overall, we had a lovely stay and we would recommend this hotel to friends and family.

Outside beautiful building, like a castle. Inside the room is already worn out. Tooth brushes don't give again ) Breakfast is delicious. To the city center 15 minutes walk. If you are in the car, there is a private free parking. If you are in public transport, it is not the fact that this is the best option.

There were cob webs on the corner wall, dust on both bedside lamps, discoloured vanity table top No hand soap and very little shower gel left. I was also charged extra for my dog even thought it said it was pet friendly and when booking it didn’t have a section to state we had a dog.

Checking in at reception was quick & easy. The room was spacious with a large king-size bed which was comfy and the room was toasty. Good value, would recommend and stay again.

Critique professionnelle : Royal Wells Hotel Situé à environ vingt minutes à pied de la gare, le Royal Wells Hotel demande un léger détour, mais l’effort est rapidement oublié à l’arrivée. L’établissement séduit par la qualité de son accueil : le personnel fait preuve d’une attention constante, sans jamais en faire trop. La chambre réservée offrait une vue dégagée sur la campagne du Kent, apportant calme et sérénité au séjour. Mention particulière pour le petit déjeuner à la carte, d’excellente facture, où chaque plat est préparé avec soin. Une adresse de caractère, où l’on apprécie autant le confort des lieux que le professionnalisme du service.

A great find. The Rooms, the food and staff were excellent. Great for pets. Close to the shuttle port. We will stay here again. Only point I could make is that they need a better area for breakfast when travelling with a dog. The low tables with settees are not ideal for eating from.

Definitely highly recommended : tucked away and yet near amenities (large Tesco, Mc Donald’s and large selection of other food options from Uber). There is also a restaurant within the hotel - nice menu.  Hotel itself is spotless all around (smells nice). Effortless check in and check out. The reception staff was very welcoming and helpful. The room was larger than expected. String WiFi signal throughout. Breakfast was delicious. Pet friendly (£30 per pet). Ample parking but not free (unless included in room).