Hotel Pet Friendly di Liguria, Italy

The location is excllent if you like walking along the sea-coast. Though, despite the quiet location and no outside noice, you can hear all sounds from inside (the hotel floor) when you are in your room anticipating relax and privacy. Moreover, in case there is a connecting door in your room, be sure to hear every little sound from your neighbour like they are in the same room with you - that was a huge disappointment. Also, all chats from the corridor, vacuum cleaners and music from the nearby rooms - literally everything. The cleaning was excellent. The breakfast board offers a wide choice. The ladies at the receptin are super friendly and supportive!

Very great location, the room is spacious and clean. All the staff are helpful and share the time table of train for how to travel between Cinque Terre( five villages). Walking distance to the central town and offer a breakfast vouchers (complementary) to the local coffee shop( around 5 mins walk). Also have a storage lockers after check out. Very thoughtful and great value.

Stayed two nights in a row, very close to the train station, convenient for going to Cinque Terre. The room is a compact space that is common in Europe. Surprisingly, there is a small yard when you open the door, just right for drying clothes. I didn't experience the room in the newly renovated area, but it looked very good. The breakfast is commendable and rich in variety, including fruits, suitable for Chinese people

close to the portal, need take taxi or bus to the train station. While I enjoy 20minutes walking through the main street to get there. Great staff, checked in for me earlier than expected, because the room was ready. I appreciate that. I paid in a good price for Clean and good amenities, very happy stay there. If I'm going back to the city, I'm gonna stay with them again

We stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

We had booked in two hotel rooms but was offered the option to move to an apartment owned by the hotel instead which was a great decision as we were able to stay in the same space as our teenagers, had a full kitchen, two bathrooms and only 200m from the hotel reception. Had a brilliant stay in Rapallo (which we extended by a night as we were enjoying ourselves too much) and a fabulous experience with the hotel, would definitely come back again.

Clean and hygienic, the hotel is located in the fishing village, outside cars can not enter the village, stop a few hundred meters away from the village entrance, 20 euros a night, or free parking on the side of the road, but free parking spaces are limited.