Hotel Pet Friendly di Western Visayas, Philippines

Overall, the stay was good and the place was comfortable. The staff were also accommodating and the location was nice. The only downside was that there were mosquitoes in the room, which made it a bit uncomfortable at times. Hopefully the management can address this, because everything else about the stay was great. Thank you for the free upgrade

It was very convenient in the sense that it was next to the port, but we were three and there were only two towels, and free water is not provided. The people at the entrance are very nice.

I really enjoyed my stay here. The hotel has a calm, relaxing vibe and is perfectly located right by the beach, making it easy to enjoy the sea and sunsets anytime. The rooms were clean, comfortable, and well-maintained, which made the stay very pleasant. The staff were friendly, attentive, and always ready to help, which made a big difference. Overall, it felt peaceful and welcoming—great for unwinding and enjoying Boracay without the chaos. Highly recommended, and I’d happily stay here again.

Our experience at Citadines for the first time we checked in it was amazing the room was really comfortable and super clean, the food wow! My daughter tried the Filipino breakfast with danggit, and the service at the front desk was explained well and she was very generous to my husband, who liked it all staff members of the Citadines because they are approachable and helpful to their guests. For me, the rate of Citadines Bacolod is 5 stars. Well Done!

The best service we have ever experienced! The Ferra Hotel is very centrally located and only a few minutes' walk from the water sports activities on White Beach. The facilities and amenities are very good for the price range. But there is one reason in particular why I can highly recommend this hotel: the friendly staff and outstanding service! We travel extensively in Asia and Europe and are accustomed to different hotel categories. But even compared to our experiences in significantly more expensive and exclusive hotels, the service at Ferra Garden is outstanding. From all the staff at the reception desk to the service staff at the bar or in the restaurant to the cleaning staff, everyone at this hotel is more than friendly and courteous. It is never fake or over the top, but always authentic. Every chance glance leads to a beaming smile, and every conversation shows genuine interest and helpfulness. As we sit in the next hotel restaurant and look back on the incomparable service, I realize that I now find the way of communicating in most hotels even more unpleasant because it feels somewhat submissive. This review may seem exaggerated, but I would like to sincerely thank the entire team for that experience and the management for this incomparable corporate culture.

Located on the east side of the island, next to a quiet beach. Very helpful staff and fast service, will come back here again if I visit Boracay again!

We’ve been staying at Coast every time we visit Boracay since discovering the hotel in 2022, and this was already our fourth stay. This time, we stayed for six nights. The room experience remains consistent and comfortable. The bed is cozy, the air-conditioning is cold, and daily free treats are a nice touch. We especially enjoy the complimentary soft-serve ice cream and popcorn offered every day at 3:00 PM. Service continues to be one of Coast’s strongest points. From the moment we land in Caticlan until we arrive at the hotel, everything is taken care of seamlessly. Airport pickup, boat transfers, and land transportation are all well-coordinated. Every request—whether for extra pillows or bottled water—is handled promptly, and the staff consistently greets us whenever we pass by. We spent Christmas at the hotel this year and were pleasantly surprised to find a Christmas stocking with treats hanging on our door on Christmas Day—a thoughtful and heartwarming gesture. That said, we did encounter a few issues during our stay. We experienced problems with the water heater twice; while these were eventually resolved, the water pressure remained extremely slow. The shower area also has drainage issues, with water splashing outside and draining slowly. Additionally, soundproofing is quite thin—you can hear footsteps in the hallway and even the television from neighboring rooms. Breakfast is acceptable, though we found the food to be a bit bland. Service during breakfast could be improved, as we often had to repeat requests because they were forgotten. Special mention goes to Coast’s beach boys, Joni and Ben, who have consistently provided 5-star service since our first visit in 2022. Their attentiveness and warmth continue to elevate our beachside experience every time we stay.

I stayed 3 weeks at the property. The staff is very friendly and accommodating. The breakfast is nice. The hotel is located between the kitesurfing beach and the white sand beach station 2. Very convenient of you want to kitesurf and see the nice white sand beach and relax. The hotel has in fact 2 hotels and we can have your breakfast at either property. The rooftop at the other property has a nice pool and has a few nice cocktails at 150 php buy 1 get 1 free during happy hour. I had a great time with the staffs on Christmas dinner and enjoyed their company during the event and flame show.

The hotel is close to the beach but the road to the beach is disgusting . It is one of the worst roads to the beach I have ever seen during my travels around the world. The road to the beach looks like it was after the III world war. It is worse than fawela in Rio de Janeiro. I cannot believe that the Philippines people live like this. Ext to the best Beach in the world! The hotel architecture is nice, paint for white color. In my room number 110 everything is fine apart from two white paint touches that look new and are not composed with original paintings. The people who work in this hotel are nice and Friendly. Hotel staff service only breakfast in the morning after that it's not possible to buy any food only drink. Do not drink complimentary powder coffee inside the room because it tastes like xxx. Internet speed is acceptable for social media users. I can resend this hotel only if you are willing to taxi to the beach because the road to the beach and main road looks like a big trap

I wish they will train there staff more for the guest to received a better service . I went there last Christmas we were supposed to have a turkey but the turkey was soooo skinny no meat at all, I gues it was a native Turkey, (I was really looking forward for the turkey that night for my husband to enjoyed it) same as the native chicken. Lechon would be better! I would love to return for the accommodation but I don’t recommend joining the Christmas party. Location It was great , the rooms were great. Very clean and quite. Very relaxing .