Hotel Pet Friendly di Nevada, United States

The service during the night shift was extremely poor, especially on Christmas night. After the customer explained the situation, the staff only asked for identification and took no further action, allowing the customer to leave without resolving the issue. The hotel lobby was chaotic, and there was a very long queue at the front desk.

After a disappointing two-night stay at a diferent hotel, Mandalay Bay was a breath of fresh air. While it is located a bit further down the *****, the free tram connecting to Luxor and Excalibur makes getting around very convenient. Overall,I had a great experience and would definitely stay here again.

I stayed at Luxor Hotel from March 8–13. The room facilities are quite old. The exhaust fan is very noisy, so I had to shower with the lights off to avoid the sound. Also, the room does not have an additional physical door lock, which made me feel a bit insecure.

This hotel was great with the exception of terrible check-in service! The check-in line was long and wrapped around with only 2 employees checking in guests. After waiting in line a while, decided to use the kiosk and it just said come back at 4pm. Went back in line - 2 more employees were added to check-in, waited only to be told you have to pay $51 to check-in early (3 hours). All the other hotels I have stayed in on the ***** allowed us to check in a couple of hours early, no charge, if room is available. We came back at 3:30 - longer lines and again only 2 employees working. Tried the kiosk again and got a message to see attendant - so back in line! Waited 45 minutes to get to the counter to check-in! Employee wasn’t very friendly, but so many people were upset after waiting forever in line. So many windows, but no more than 4 people checking in guests when the lines are beyond the rails into the lobby area! Other than the check-in fiasco, all was great! Room was clean, comfortable, quiet and had all the amenities. Also very spacious. Good value for the money and a great central location!

The Excalibur was a great choice. The rooms were clean, spacious and the pillows were great! The staff were very friendly in helping you with just about any question you had. I didn't care for the buffet. Way over priced, limited hours and the food not so special. Nothing open after 10 p.m. to eat and no fridge or microwave in the room.! Also, no comps for reward players. This is the down side. Otherwise it was a good time.

Victor with guest service checked me in. He was so pleasant and we had a great conversation at checking-in. He has a sense of humor and we enjoyed some laughs. My room was very nice and I enjoyed my stay. Plenty of places to eat and enjoy heat food.

Good location, however service for both checking in and check out is slow. There were no amenities in the room, no coffee, no hot water boiler, all is chargeable. You basically get a huge room with toilet and bed. No other facilities, which was quite a rip off for the price. The wall are thin as well, could hear the cleaners outside early in the morning and other guests.

The room was big and it had views to the Bellagio. It was a little bit complicated to find the lobby after parking at the hotel parking lot. But staff was very helpful.

I left the phone somewhere around 330pm at hotel and someone maybe staff in restroom I think, keep it for me and keep at lost and found dept. Thank you so much for great kindness. Room was great bed and pillows very soft and super comfortable. In room has no fridge and kettle. Only electric drip coffee maker with charge coffee ground if use. They have 2 starbucks and food court downstair and Walllgreen nearby so it's ok. The view was awesome can see both Sphere and the high roller closely. Will definately go back to stay here. Highly recommend.

Experience was very good.  We were able to bring our 2 little dogs and celebrate our 25th wedding anniversary.  We were married on the Colorado Bell Paddle Boat sorry to see it’s not there anymore but the Golden Nugget Hotel made our stay worth while