Hotel Dengan Pools di Henan, China

Very nice hotel! Liked it very much! The room was clean and comfortable, the reception was welcoming, breakfast was fine, found nice cozy cafe nearby! Definitely will stay here next time on my business trip again!

Location was good, but not perfect (about 15 minutes to the next metro station). I liked that they installed a hot air fan in the bathroom's ceiling. They had a washing machine that I could use, but no dryer. Instead it is possible to hang the laundry to clotheslines on the roof.

They have a very excellent service that match with their price. The only bad things is their room come with cigarettes smell as I think is because the old building issue. Anyway overall you can get a best experience. You can get greeting and send luggage service to your room when you start stepping in.

We had a very pleasant 4 night stay at the Banshan Siji Hotel in Luoyang. The resort is beautiful and secluded, away from all of the hustle and bustle of downtown Luoyang while remaining accessible. The location is very convenient to the high speed rail station, Longmen Grottoes, Guang Lin Temple and Peony Museum. It’s a bit further away to get to White Horse Temple, Lintang Gate and Luoyi Ancient City. However, the hotel offers a very convenient and comfortable private shuttle for train/airport transfer and a daily trips to or from town. Above all, I have to commend the team at this hotel for their excellent service and extremely friendly attitude. Everyone went out of their way to offer assistance for any of our needs and always with a smile. A huge bonus - they offered a complementary same-day laundry service which we used several times during our stay taking care of a major hassle on extended travels. From the reception, front desk, porters, drivers and housekeepers, we received top notch service rivalling hotels we’ve stayed at worldwide. The breakfast also deserves special mention. The selection was not as extensive as buffets at some major hotels but the quality was excellent and we found it to be more than enough to start each day before sightseeing. In addition to a small self serve area, you can order large bowls soup or noodles and they also provide a beautiful tray of delicacies. We very much enjoyed each day’s breakfast. Finally, the room we stayed in, with a private hot spring tub and private patio was spacious, clean, modern and beautiful. We enjoyed use the tub after full days of sightseeing to ease aching muscles and the bed was very comfortable. On our final night, we did experience a problem with a light switch not turn lights but the staff were quick to provide us another room so we could get to sleep. Another great example of their dedication to quality service. Overall, I was very pleased to have discovered this beautiful gem in Luoyang and it made our visit to this wonderful city that much more special and memorable.

Excellent location , next to shopping mall with nice shops and nice restaurants . Can just walk to the mall. Hotel staff service is average , quite cold and not enthusiastic . No aircon because it is not summer as the rooms are 26C and can’t do anything . Asked for extra fan otherwise can’t sleep , too warm.

無意間送到的度假民宿，超級驚喜。 與其説是民宿，不如説它是度假區。整個園區包裹在山間中風景獨美，因為園區都是他們度假區自己的，所以私密性很好，非常適合節假日躲清靜的好地方！ 整個園區景色很美，有無邊泳池，我看還有修建的温泉池，草坪上還有散養的兔子，好幾衹小貓咪裏竟然還有德文，每一處都能看出園區的用心。園區很大而房間並不多，完全不會出現那種嘈雜的聲音，超適合度假。管家會提前聯繫告知路線，整個住宿期間，隨時聯繫管家，事事都有迴應，服務非常棒！ 陰差陽錯升級了套房，房間裏全屋智能，大大的落地窗，擦拭的很乾凈。 陽台推開門就是一片草坪，雖然不是專門圍擋起來，但是跟私密小院沒什麼差別。早起坐在外面呼吸着清新的空氣，一切都是那麼治癒。 像我這麼挑剔的人，完全可以列入我的復購清單裏！

Gorgeous lobby and spacious room decorated in an elegant classic style. My partner celebrated his birthday during our 5 night stay but didn't receive anything from the hotel - in other 5 star hotels of this calibre all around the world, reception staff would have paid attention to this detail when they photocopied our passports at the point of checking in. That was a tad disappointing. However, special mention must be made of Wang Fei (王飞）at the concierge/porter division on the ground floor - he was extremely helpful and congenial, and a true asset to the hotel.

意外看到這邊新開的一家酒店 而且沒有異味 位置還可以 距離出差的地方很近 早上不用急急忙忙趕時間了 更值得一提的是酒店早餐 早餐竟然還有胡辣湯 以前住的酒店都沒有 真的是超預期了 前台服務也沒話説 真心可以贊贊贊👍👍👍

The cleaning staff in our courtyard were lovely and very helpful and the man at reception we dealt with too. It was obvious the staff work hard to do their best considering the condition of the hotel and spa. But the hotel and spa are tired and both locations need facelifts. For example, the basin and surround in our room was all discoloured, as was the wall at the door, and there were loose wires visible and the courtyard plants were all dying. The hotel communal areas away from reception were unkempt. The spa pool had broken and discoloured tiles, with lots of leaves in the water and the flumes were closed. Both could be great with investment.

I am writing to express my sincere appreciation for the exceptional service provided by Carol at the front desk during my recent stay at your hotel. Her professionalism, warmth, and attention to detail truly made my visit memorable.From the moment I arrived, Carol greeted me with a genuine smile and a welcoming attitude. She efficiently handled the check-in process while also taking the time to explain the hotel’s amenities and answer my questions patiently. What stood out most was her thoughtfulness—she remembered my name throughout my stay and proactively offered assistance with local recommendations and transportation options.Thank you for employing such excellent staff, and please extend my gratitude to Carol for making my stay so pleasant. I look forward to returning to your hotel in the future, in no small part because of the exceptional service she provided.