Hotel Dengan Pools di Crete, Greece

I stayed here with my mom for one night, and we were both very impressed. The value for money was excellent, and the room actually exceeded my expectations—it looked even better in real life than in the photos. We had a beautiful view from the window, and the location was perfect: quiet, yet only a two-minute walk to the beach. Same for bus stop to Chania. The staff were extremely friendly, polite, and helpful, which made us feel very welcome. The room was spotless, as was the bathroom, and it was equipped with everything we needed. It felt more like a small apartment, complete with a kitchen and a spacious balcony where we really enjoyed spending time. We liked it so much that we even wanted to extend our stay, but unfortunately the rooms were already fully booked for our dates. Overall, a wonderful experience and a place I would definitely recommend.

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

We stayed here for 4 nights. I had booked a sea view room, but they said it was upgraded to a room with a jacuzzi. While the jacuzzi was nice and relaxing, the sea view was quite limited, which was a bit disappointing. The property is located in a remote and peaceful part of the island. It has excellent internet access and a decent outdoor gym. Since it is right by the sea, you can enjoy walking or running along the coast to the nearest town, Mavrikianon. One important thing to mention is that the property does not have direct access to the sea. To swim, you need to go to either Plaka Beach, which requires a minimum spend of €40 per person to use the sunbeds, or to Mavrikianon Beach, which is much more affordable at €5 per person for the entire day. Mavrikianon Beach is very pleasant and close to markets where you can buy drinks. There are also some good food and drink spots nearby, such as Rudi’s Bar, a British-style pub, and Porto Rino, which serves great pizzas. Make sure to skip Nico’s Fish Tavern and try the Ferryman instead — you won’t regret it. What we found most frustrating was the lack of mosquito screens on the windows. Sleeping with the windows open was not really an option, even though the natural breeze was wonderful. Our room had air conditioning, but we tend to get sick sleeping with it on. There was a ceiling fan as well, but it is a shame to miss out on the fresh air simply because of a missing screen. The breakfast was also a disappointment. There were very few options, the coffee was not good, and the omelettes were overcooked. The most inconvenient part of our stay was the parking system. You have to check in and out with security every time, which felt excessive and time-consuming. It gave the impression of entering a high-security zone, not a relaxing holiday resort. Overall, it was a good experience with some nice features, but for the price, it lacks comfort and convenience in a few key areas. .

It was not peak season, maybe because of that staffs were not so prepared. I waited long time for the pick up from the reception to the hotel room, same for when I tried to ask for an umbrella and other information. Staffs seemed always busy talking on the phone or with each other. My door had some problems , you need some skills to open it, the shuttle bus driver spent five minutes opening it. Staffs in the restaurants were friendly, fairly speaking, the buffet restaurant was quite nice, catering diverse and delicious food. The seafood restaurant served a set menu, for which I held high expectations since I was only allowed to replace one buffet dinner for a la cart restaurant. Food itself was fair, albeit overseasoned( to me was too salty), and two or three dishes will be served at the same time and honestly they were not even hot. Room service was very efficient and the room was always clean. Private pool was nice, thought it was cold and windy now. So check the weather before going, sunny days and rainy ones are totally different experience. Hotel beach was beautiful, but again, I didn’t get my Paloma cocktail after waiting for half an hour. They provided interesting shows in the evening , I pitifully missed it but you need to have a look, performer are quite passionate. And about transportation, you can choose either hotel’s pickup that is expensive but convenient, or the local bus ( i chose KTEL, it’s very comfortable but please check the timetable on the website). This place is distant to everywhere, you can use a nearby supermarket that has everything at a fair price. If possible, you’d better rent a car, which could significantly improve your experience . I didn’t enjoy myself this time, somehow because of my personal affairs, hopefully you have a good time there!

My stay at The Royal Senses Hotel in Crete was truly exceptional. From the moment I arrived, I was welcomed by the warm and friendly staff who made me feel right at home. The hotel itself is beautifully designed, combining modern luxury with traditional Cretan touches that create a tranquil and inviting atmosphere. The rooms are spacious, impeccably clean, and offer breathtaking views of the sea, especially during sunset. Every detail, from the comfortable beds to the high-end amenities, was thoughtfully curated for maximum comfort. I especially loved the private pool, which added an extra layer of relaxation to my stay. Dining at the hotel was a highlight, with a variety of restaurants offering fresh, delicious, and locally sourced dishes. The Cretan cuisine was outstanding, and the service was attentive and professional. There’s something for every palate, and I never had a meal that wasn’t top-notch. The resort’s amenities are equally impressive, with a spa that provides indulgent treatments, a well-equipped fitness center, and multiple pools perfect for lounging. Whether you’re looking for a relaxing retreat or a base to explore Crete, The Royal Senses delivers on every front. The hotel’s location is ideal for exploring the island, with easy access to nearby beaches, charming villages, and historical sites. The staff also went above and beyond to offer recommendations and assist with arranging excursions. Overall, The Royal Senses Hotel is a perfect blend of luxury, comfort, and authentic Cretan hospitality. I would highly recommend it to anyone seeking a memorable stay in Crete. This review highlights the hotel’s luxury, location, and excellent service, appealing to travelers seeking a high-end experience.

I was waiting more from the hotel… I don’t think the pictures shows exactly what the hotel offer… specially the pools… Me and my boyfriend had a very bad situation. We went to a tour in Santorini and the Ferry boat was late on the way back. Our guide called the hotel asking for a late dinner for us and the hotel said they would provide. When we reached in the hotel we saw that they put our food ON THE FLOOR, close to the room door. I made a mistake (I assume) I wanted hang out that thing saying “ make up my room” but I choose the wrong side and put there “ do not disturb “ But if our guide called the hotel saying that we were in Santorini of course they could go into the room to put our food in the fridge or keep in at the bar… I went down and talked to a guy in the repception showed him the picture I attached here and he answered me that was my mistake putting the “do not disturb” at the door and he could do nothing for us, we should eat that food that was on the floor 😱😡. No excuses for this… On the day after I talked to the manager and she apologized and gave us a voucher for the lunch. We apologized but I will never forget this situation…

The hotel is in a great location to the town and the staff were very friendly. I would not recommend the standard room as it was extremely small and felt claustrophobic, we did try to upgrade the day we got there but they were unfortunately fully booked, as a couple with two suitcases there was no room whatsoever and very limited hanging space so had to leave the suitcases open on the floor and climb over them to get around. The air con had mould growing out of it and left the room smelling awful. We were also only given two towels which are only changed once every three days, it would have been nice to get a hand towel so you aren't using the one towel for everything. This is also the case for pool towels they are only changed once every three days. I think the hotel would benefit from an overall refresh, painting etc and the pool to be cleaned more often, although the water was clear there was green mould build up around the sides as well as the white pool loungers. I would not say that our room was 4 stars but that may have been based on the bigger rooms that are available.

Our stay at Selected Suite was simply perfect! The location is amazing, and the room itself is unbelievable, everything brand new, with stunning design and incredible comfort. The space is large, with a beautiful terrace, a huge shower, and modern detail, the steam room was a big bonus after a long day.  Honestly, the decoration is so impressive I could happily live here. Everything was spotless every single day, it’s honestly one of the cleanest places I’ve ever stayed. I felt so comfortable that I never wanted to leave. The team even prepared a wonderful birthday surprise for my partner, which made our stay extra special. Parking was very easy, the reception is available at all times and always helpful, and the cleaning ladies are just fantastic, smiling, kind, and doing an excellent job. A very special thank you to Ayu, who was absolutely adorable and made our stay unforgettable with her kindness and warmth. I recommend this place 100%! I cannot wait to come back. Honestly, I couldn’t find a single thing to improve everything was truly perfect.

We stayed at May Hotel for two nights before flying back to Germany, and overall we had a pleasant stay. The staff were incredibly friendly and welcoming, and we really appreciated being allowed to check in early. We booked the half-board option, and both the breakfast and dinner were good. Breakfast offered a nice variety of choices, and dinner was tasty with enough selection. The room was clean, and the beds were very comfortable, which made for a good night’s sleep. The hotel also has a gym with enough equipment for a basic workout, which was a nice bonus during our stay. The hotel itself is comfortable, although the rooms and facilities feel a bit outdated and could benefit from some renovation. The location is also not the most convenient, as there is no direct beach access—you’ll need to walk a few minutes to reach the beach. Overall, it’s a good value for money with excellent service, comfortable rooms, decent food, and useful amenities. With some modernization and a more convenient beach location, it would easily be an even better stay.