Hotel Dengan Pools di Quintana Roo, Mexico

Amazing hotel. Amazing service. Amazing food. It has exceeded all of our expectations. 10 stars! Will definitely be coming back. The staff is amazing, always trying to accommodate you at the best level. . The decor, cleanliness and atmosphere makes you wanna stay there forever. We love la zebra. Great price as well. Makes is extremely reasonable. Thank you for your hospitality and amazing time in Tulum.

Just for a night, my love and I enjoyed a comfortable and romantic stay. ❤️ I highly recommend this place for long stays, as the room type offers a full kitchen. The bathroom was also very clean, featuring a spacious closet, a lovely balcony, and an overall spotless environment. ✨

部屋まで波の音が聞こえるので大自然を感じる事が出来ます。 少し残念だったのが部屋のお水が有料だった事です。水道水は無料であったけど、ボトルウォーターも無料だとありがたかったです。 部屋からも海が眺められるので総合的にはとても満足しています。 蚊がたくさんで沢山噛まれてしまいましたので、虫除けスプレーなど持参がおすすめです。

Terrific location, fantastic service, even better than in pictures!

This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.

This is my third stay here. The location is great. Its own section of the beach is always clean and you can find fishes swimming. The service is very nice. Love it !

房型選擇：（此處有巨坑建議避坑） 我們預訂的是“海風房”，入住的時候和我們説給我們房型升級了 等我們入住，才發現給調劑去了“泳池房” 兩者之間的區別是海風房位於酒店海濱第二排，可以有自己的露台但是不是貼着大海，可以感受到海風 泳池房其實就是叢林房多了個泳池，完全感受不到海風 經過協調，終於把我們要的海風給我們了，原來當天“海風房”超賣，免費再升級到“海濱房” 但是真的很吵！是吵到完全睡不着那種 因為是帳篷材質，晚上海風呼呼的，一點都不隔音，然後海浪拍打礁石的聲音已經不是白噪音的級別 是需要耳塞才可以睡覺的那種，千萬不要聽信酒店的免費升級，“海風房”是唯一建議的選擇 蚊子： 是衹要你一出門就可以滿腿被咬那種 出門前一定記得噴防蚊水 無論多近的路都需要 這家的海灘是幾乎走不上去的，因為不清理，所以臭味還是很嚴重的 這家的野奢還是“野”為主，洗澡需要在露天，這個感受是可以的，水熱很重要

Hotel is in a good area, close to lots of restaurants, tourist information and markets with street food. The area felt very safe to walk alone at night. The hotel pool was amazing! Lots of seating and big enough that it never felt crowded. The room was clean and spacious. The staff were very friendly and hospitable. The breakfast was delicious with a decent amount of variety and it changed daily. So you could try different things on the days.

This hotel is perfectly okay it's in a good location in the swimming pool is cold because it's surrounded by six floors of the hotel. The rest of places I've been the swimming pools have been hot. Don't lose the hotel key cuz they'll charge you 100 pesos. They can't recommend good restaurants but the staff is okay. The room has a good air conditioner in it has a refrigerator. I would stay here again. It's not perfect but it's okay and then a good location. One bad thing is you're not supposed to flush the toilet paper in the toilet I don't like that that's gross. Whenever I did the number two I did flush the toilet paper cuz that's just gnarly gross. One more problem internet was terrible. On the TV and on my phone it was okay in my computer for some reason. TV was a bit hard work. Bring your computer because internet on my phone didn't not work very well at all and was incredibly slow.