Hotel Dengan Pools di Florida, United States

Second time staying at the Naples Bay Resort but this was the first time in one of the cottages. Great location and only a 1 min walk to the main pool complex. We had a couple of issues with the cottage when we first got there but the resort had them all resolved within hours. The whole resort is beautiful and a short walk to 5th Avenue and Tin city. The pools and amenities are great, it was a self maintained cottage so no daily housekeeping as you would get with the hotel, if staying longer I’d like to have had housekeeping come at least once tho. The cottage was clean although attention to detail wasn’t there e.g. dust on top of pictures, bed frame etc… but generally was clean. It had everything we needed, they supply towels and toilet paper (a few) and a few other things like detergent. Kitchen was well stocked and had more utensils than we would ever use. Overall a great stay and we will be back.

Excellent location with a Publix supermarket just across the carpark (2 minutes walk) to get easy daily stuff or snacks. Very close to Brickell city centre. Rooms are clean and spacious with nice views. Rooftop pool is nice but can get busy at times so have to avoid peak hours. Gym is spacious with great view of the city skyline. Love this hotel and will definitely stay again!

we were in town for my daughters wedding and our family and friends stayed at ocean Villas. the rooms were very nice, clean and remodeled. We really appreciated the beach chairs that were available for our use. Deb the manager was extremely nice, helpful and accommodating for our large group.  I can't say enough good things about Deb and the staff! We will definitely stay at Ocean Villas the next time we are in town! I completely recommend this gem of a hotel!!!

Fast and quick check in, fully furnished kitchen and clean and spacious apartment. Did not have a chance to explore the facilities within the condo, but a pleasant stay with nothing to nitpick about.

If you wanna skip the long queues and head an hour earlier into the theme park - please booked disney related hotels. This cuts time waiting. Done the tron and dwarf ride within 1hr30 mins. This is when the crowd is starting to trickle in

The hotel was spotless and well-maintained, and housekeeping was incredibly prompt. My only minor complaint was that the air conditioning unit was a bit noisy.

I must share this experience with everyone, be vigilant! ⚠️ Brand is considered top-notch in Hyatt, but the service we receive has never been worse! 1) Arrive at the airport first. When booking a hotel, I chose a hotel close to the airport. When I called the hotel, I said arrogantly: We don’t have a shuttle bus. You can take Uber yourself. Because I haven’t downloaded Uber yet, I went to call one, and the black driver charged us 25 for the 10-dollar journey; 2) When I went to the front desk, I seemed to be very enthusiastic. I asked for a credit card guarantee. I thought it was just a record, and I didn’t notify us. I just swiped $200/no receipt, and I only saw it when I turned on my phone when I got to the room. Complain to Ctrip, saying that it may be a guarantee, and wait until the last day to check out; 3) There are people excitedly calling friends in the corridor at 2-3 o'clock in the middle of the night. I have never encountered it in China/Europe. scrap paper); 4) We had breakfast the next morning, which obviously included meals, and we had to sign a bill (from now on every day) and explained that the waiter only said to keep a record, and signed the bill in duplicate/tips, we only signed one, The second one is taken away (reference) and no tip is given; (the waiter gave us the same feeling, too high-profile, too much emphasis on his own existence, giving the guests a sense of oppression (we like that no one disturbs) they always like to behave Enthusiasm, in fact, is not necessary; 5) (Because I receive reminders to debit the money from my mobile phone every day) Go to the front desk to confirm the breakfast-included question, but the little girl doesn’t know anything; 6) Complain to Ctrip customer service, Ctrip finds a local agent, Ctrip reminds me every day, the agent has not responded, and the attitude is particularly neglectful; 7). On the day of check-out, the front desk reconfirmed the issue of breakfast included, saying that if breakfast is included, a local fee will be deducted / there is a receipt, and when I check my phone at the airport, I will deduct a few hundred dollars (without any explanation / Receipt; 🤔️ At that time, I was annoyed. Hyatt deceits too much! ! ! If the agent doesn't reply, it doesn't matter, just go to the bank directly and freeze all deductions. On the day the bank froze, Ctrip notified that the agent replied that there were several debits that were wrong. 🤑 Therefore, don't be afraid of the big shop bullying customers! Find a more authoritative one (this is the only way to deal with Americans, whoever insists on talking!) In the follow-up, I chatted with my friends and said that Hyatt is like this! So, lesson learned! Suggestion, if you can not choose Hyatt, don't choose Hyatt! ! ! 👎

Orlando Disney was absolutely fantastic! The service and facilities were excellent. Check-in at the front desk was fast, and there was always someone available 24/7 to assist. The lobby also features a Fuel convenience store where you can pick up drinks, fruit, and sandwiches, which was incredibly convenient! Both the Dolphin and Swan resorts offer frequent shuttle boats to all the parks. Will definitely be back!

Perfect location to visit Disney World and Disney Springs. The hotel garden is well maintained, impressively filled by Disney-themed decorations. We can share the swimming pools in all the All-star themed hotels as well. Free parking for both days although we only stayed for 1 night. However, we did not notice the hotel offered free water park admission till the time we checked-in. If it was stated in the Trip.com web site, we will definitely booked an extra day to stay.

Stayed 4 nights to visit Universal Studios. Overall, the facilities were satisfactory, but since the hotel is spread out, it is convenient to get a room near the main lobby when checking in when taking the shuttle bus or using the restaurant. Prices for food court restaurants are decent by US standards and the quality isn't too bad. There is also a shuttle to Universal Studios every 10 minutes, so it was convenient to use. It took about 5 minutes to go to Universal Studios by shuttle bus, and after getting off the shuttle bus, you have to walk through City Walk and walk about 10 minutes to the entrance of Universal Studios. The room was also well-maintained and tidy, but the heating did not work well in the cold weather in the room I stayed in. Housekeeping was well provided every day, and the response from the front desk via text message was convenient and satisfactory.