Hotel Romantic di Hunan, China

Excellent hotel for a stay in Fenghuang ! It is possible to profit from all attractions of the town while not being too strongly exposed to the noises of bars (relatively), in addition it is stylish and even tea is offered so you can make it on the terrace. We liked the experience.

It was a wonderful exerience. I thought it it might be a bit gimmicky going in but everything was very thoughtfully arranged and practical. Stayed in the 270 degree view room and night scenery was fantastic. Looking out at Changsha lit up from a 5m tub is chef's kiss. Projector was also great for watching movies from bed The big standout was the service. Every mirror and surface was constantly kept spotless by the cleaning staff and the butler service was super convenient and responsive. Anything we wanted always got an instant response and was taken care of within minutes. Our butlers went above and beyond to make sure we got a private appointment time at the storm spa too. Honestly, found it more responsive and helpful than at places like the St Regis. Shoutout to our butlers 小璇, 甘蔗, Sihao for the excellent service Overall a fantastic stay, great for relaxing and getting pampered

I don’t really have much pictures, but the hotel was very clean, the air con and everything else was working perfectly fine. The best thing about this hotel was how kind and extremely helpful the staff were, held my luggage, came back to tell them I’ll take a little longer and eating nearby. They gave me a portable charger. And they planned a full itinerary to enable me to complete Grand Canyon Park, Tienmanshan, and the National Forest park in 2 days. Only thing to note, is that the rooms usually have 2 beds minimum so it’s perfect for groups.

Bilik ini luas dan terang, dengan kemudahan pintar yang lengkap, susun atur yang hangat, bersih dan kemas, dan butirannya mencerminkan tahap perkhidmatan profesional. Katilnya empuk dan selesa, membolehkan anda tidur dengan lena. Lokasinya sangat baik, betul-betul di sebelah pintu masuk kereta bawah tanah No. 2 di Dataran Huangxing, sangat mudah untuk pergi membeli-belah, dan tidak bising pada waktu malam

Great location and we were kindly upgraded - the room was spacious, clean and had a beautiful view of the mountain. We didn't have an iron or ironing board in our room but guest services provided one on request. Breakfast options are plentiful but not if you require halal or vegetarian options - these were very limited. I would ask the hotel in future to make more halal and vegetarian options available for guests. Everything else was perfect! Would definitely stay here again.

The stay was excellent. Butler Lily cared for us as if we were part of her family. The hotel provided convenient transportation to the high-speed rail station and even offered a shuttle service from the far side of the ancient town—perfect for those who prefer not to walk. We were delighted to be upgraded to a Deluxe Room, which was spacious and comfortable. The property is clean and thoughtfully equipped, including three‑pin plugs and free water bottle for added convenience. Areas for improvement would be the addition of a full‑length mirror and more coffee machines at the breakfast area to ease the morning rush. Overall, we thoroughly enjoyed our stay and appreciated the attentive service.

This hotel was truly excellent, and probably one of the best hotels I've ever stayed in with regard to the quality of the rooms, and especially the quality of the service provided. The building: reception, interior, balcony, and rooms themselves, are all extremely modern, well maintained, and have lots of technology such as automatic curtains, voice control (in Chinese only), large televisions, big windows, EXCELLENT air conditioning, robot food delivery, in-room alarms, electronic light controls, modern electric toilets, and even more that I won't list here. The hotel also has on-site free laundry service (self-service but the detergent is provided), gym, and a very good breakfast. The location of the hotel is very good, and we found it convenient for everything we wanted to do, including being only a short walk (or Didi) from the city centre, and only 10 minutes walk from the Tianmen Mountain cable car. However, the true stand out of our stay was the service. It was my birthday during the stay, and the hotel decorated the room with balloons, provided a cake, happy birthday lettering in Chinese, and made sure that the surprise was kept from me until my partner arrived to be there with me to receive it. I would like to especially thank Xiao Li for helping to arrange everything during our stay, and all of the staff that were involved in our care. The service was truly outstanding and far beyond what I have received at five star hotels in the past. They were quick to reply to any WeChat message and no request was inconvenient for them. We really felt looked after. We booked the mini-suite and this room was incredible. Extremely spacious, with two toilets, a living room, a bedroom, a hallway, a LARGE amount of storage space and cupboards, two televisions, a bath, a shower, a fridge, and three sinks for washing. This was the best hotel room I have ever stayed in and we were so sad to leave. There was no smell of smoke in the hotel at any point. Thank you to all of the staff for making our stay so special.

The service was good with free pick up from the railway station. The location is not next to the steam, but can see it from my room. During the night, there was a strong smoking smell in my room that I could not sleep. I let them know and they changed the room for us.

We had a really great stay. The property was in a good location downstream from Fenghuang Ancient Town main attraction area. To walk to the busy parts and the iconic scene of the ancient town it was about a 15-20 minute walk without stopping. Hotel also has shuttle service to take you to Fenghuang town and back. We loved this service and also our own private tea room attached to our room. There is also a bathtub on the balcony with bath salts and bath cover included. The temperature of the rooms are centrally controlled at around 23 degrees so make sure to book the larger room that has it's own tea room if you want to control the temperature as there is an individual AC unit for those. Housekeeping lady was lovely and provided us everything we needed for the stay. We got breakfast included and it wasn't at the hotel but in the restaurant right next door, buffet style. Variety wasn't big but environment was clean. The view from the hotel during day and night are totally worth it, especially when it rains and the river becomes misty.

Had a super stay. Room was comfortable, modern, all electric. Had a projector and screen. View was a bus park but noise low with window closed. No hotels here have views as in the town. I had a voucher for afternoon tea and evening cocktail each day. Breakfast was varied with Chinese and western options. 100 yds from the B gate park entrance to Tianmen Mountain which is the Pagoda building. Good location in Town, easy walk to theatre or food. Very enjoyable stay, would recommend.