Hotel Romantic di West Java, Indonesia

Saya menginap di tipe kamar Cottage King slama 2 hari.. pas hari pertama masuk, di “serbu” dengan pasukan nyamuk dlm perjalanan menuju kamar, padahal msh sekitar jam 3an.. di dalam kamar juga byk nyamuk, jd kira ga berani buka pintu balkon (ujung2 nya balkon nya jarang digunakan).. dan kita minta baygon ke receptionist.. setelah di semprot baygon, aman sih (nyamuk jd ga ada di kamar).. tapi pintu balkon dan pintu utama sudah pasti harus selalu tertutup.. Hari ke 2 sih aman2 aja dan enjoy2 aja di Green Forest.. 1 point plus lagi, ternyata ada AC di kamar!!! udah wanti2 ga bakal ada AC di penginapan Lembang.. Bagus lahhh ada Ac 🤭 Dannn mau nongki2 malam ada Ruang Lapang dan Kala Cemara yg sangat amat dekat.. anak2 happy main ke sana..

Hotel had a lovely layout, ambience and swimming pool area. Staff are very courteous-and help-full. Rooms however need to be renovated. Old furniture , stained sheets and bathroom fittings , there was mole and moss in the bathroom.

The sheets are dirty old. The aircon is dripping directly to our bed

Nice ambiance, quite pack for breakfast place. But for the food it was complete enough. Nice for family stay and they have kids movie place.love it

Gotten a city view room, and it's pretty good! Breakfast are ready from 6am and plenty of local choices. But maybe service your coffee machine a little more often. Connected to a mall directly and it's convenient.

Its a very nice and tranquil hotel. The rooms and buildings are rather old (built in the 80s), but they were maintained properly. The fixtures in the room, however, could use an upgrade to more modern ones, auch as rhe toilet bowl, cabinets, shower tiles, night stands, tables and chair. I stayed at a room with hot tub, and the hot tub is big and beautiful, but looks rather old and need to be renovated. It was a big room so it makes the rate that I paid was very worth it. The self parking was not covered. I arrived when it was raining hard. I soaked my clothes as there no umbrella I can borrow nor anybody there to help with umbrella. I reported to receptionist with my soaking wet clohtes, they just apologized and nothing to be done, not even offer towel to dry my clothes. This was big disappointment as it was a novotel, hospitality attention should be paid. The hotel was kind of a javanese old colonial model, so open style and you can enjoy fresh air. When the weather is hot, however, it could be really hot and steamy. Over all, it was a value for money hotel. Check in was very pleasant and fast. Since it was a secluded area which brings tranquility and fresh ait, it is located in rather secluded housing compound. So u have to go through rather small street to get here and no other restaurant except in the hotel. However, it is next to bogor raya golf course and they provide bicycle for excursion, also other activities. Keep it up, I will definitely come back to stay when I golf around the area or short staycation with family.

Thank you to all Intercontinental Bandung team. My wallet was left inside the room after check out, but it was found and sent back to my home in Jakarta. It is really one of the nicest experience I have. The room is clean and the surrounding is very natural. It is located on the mountain. Nice swimming pool.

We had a good 2 night stays at this hotel. We had conference at nearby IPB Convention center. So convenience. The staff was helpful. I will choose this hotel if I need to go there again.

Kali ini, saya agak kecewa dengan perkhidmatan di hotel ini. Sebelum tiba, saya menghubungi pasukan tempahan dan meminta bilik tidak merokok, dan pasukan tempahan mengesahkan bahawa ia berada di tingkat 5. Apabila saya mendaftar masuk, meja depan berkata saya mendapat bilik merokok (walaupun saya telah meminta bantuan kerana saya mempunyai anak kecil), tetapi ia masih tidak dapat dilakukan. Bilik 306 berbau kuat rokok. Sebaik keluar dari lif, saya dapati katil itu berbau hapak, dan bantal seperti tidak ditukar. Saya telah meminta katil tambahan dan telah mengesahkan pembayaran, tetapi pasukan tempahan berkata saya akan membayar kemudian semasa daftar masuk. Jadi saya boleh berehat serta-merta semasa ketibaan, tetapi ternyata ia belum dipasang lagi. Agak ganjil, pasukan tempahan dan kaunter penerimaan tetamu kelihatan tidak selaras. Dan yang paling menyedihkan, selepas kami tinggal di sini, anak-anak sakit dan batuk-batuk kerana bau rokok. Maaf, ini kali pertama saya mengadu kepada pihak hotel, kerana saya sangat kecewa dengan apa yang saya terima. Untuk harga yang saya bayar, saya mendapat bilik yang sangat buruk. Tetapi kakitangan di sini memang mesra, mungkin kerana mereka semua sangat senior.

The place emulates a village built on water. It was fun. The pool was good and big. The fishing experience was fun, even though we did not manage to get any fish. But the attendant was very attentive and helped us to catch some. Everyone gets grilled or fried fish. Nobody mentioned this in the review column. This was a very nice touch to our stay. I really love this hotel. Will come back if we visit Garut.