Hotel Romantic di West Java, Indonesia

This is my first time actively wanting to leave a review. I stayed for a two-night, three-day business trip. **Facilities:** Absolutely five-star standard. The hotel's design is unique, featuring two restaurants (Asian and European dining styles, two breakfast options) + 1 club. It boasts a waterfall pool, a three-room gym, a park, a lawn, a stage, and independent succulent and fruit/vegetable greenhouses and planting areas. **Service:** The staff are enthusiastic, and the service is top-notch – truly impeccable. **Location:** Situated on the north side of the city, about a 30-minute drive from Padang Station. You can easily visit Farmhouse Susu and Orchid Forest nearby. **Suggestion:** Provide a first-aid kit for emergencies like scrapes and minor injuries. **Additional suggestions for highlights:** 1. Utilize the fish pond for parent-child feeding activities. 2. Leverage the greenhouses for parent-child succulent planting and fruit/vegetable cultivation activities. 3. During peak season, make use of the lawn stage for live music or starlit lawn movies, accompanied by beer and BBQ. 4. Based on these additions, invest in marketing on Chinese social media platforms like Douyin and Xiaohongshu. Within six months, this place will be fully booked with Chinese guests.

If you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the nature…. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV. The stafs is really nice and helpful.

The room was clean, and the AC was ice-cold. All the staff, from security to reception, gardeners, and restaurant staff, were incredibly friendly. The warm pool was absolutely fantastic, complemented by an unbeatable view! My only minor suggestion would be to perhaps add more variety to the breakfast menu rotation and the live cooking stations. During our two-day stay, the buffet items were almost identical on both the first and second days.

Shout out to the front desk staffs Firda and Jenti and everyone else for their excellent service. The location is convenient, especially with shopping and dining options nearby. Overall, a reliable 4-star hotel suitable for both business and leisure stays.

overall this is a nice hotel . however the location is far away from the city. the room n amenities are jaded. the sound proof is poor that we can hear the traffic on the street and music from the lounges. however the staff is helpful and well mannered

Always a Great Stay – Even Better This Time! This is my fourth time staying at Aston Sentul Hotel, and I’m happy to say it just keeps getting better. I noticed several upgrades since my last visit, especially in the friendliness and attentiveness of the hotel staff — they truly made the stay more welcoming. The biggest improvement for me was the breakfast. Compared to my previous stays, the variety has increased significantly, and everything was delicious. It’s clear they’ve put a lot of effort into making 9it a better experience. Another pleasant surprise this time was the complimentary dinner buffet. Just like breakfast, it offered a wide range of tasty dishes — a great value and very enjoyable. Overall, I’m really impressed with the improvements and the consistent quality. Will definitely be back again!

I'm already looking forward to coming back to this Hotel. Spacious updated rooms and the open concept of the hotel was beautifully done. The staff was very helpful with everything I asked and that sure makes your stay relaxing. I was there to enjoy a golf tournament at Gunung Geulis which is right next to the hotel. The Gunung Geulis courses are beautiful and challenging. The first hole on the west course will take your breath away with how beautiful it is and it sets the stage for how challenging you day will be. The hotel is equal in how its set in the high hills of Bogor.

We were first given a room with a leaking bathroom, but after reporting it to the receptionist, the issue was handled quickly and we were given a replacement room. The hotel was comfortable, with plenty of kid-friendly facilities. Breakfast was delicious, and the service was excellent—every hotel staff member we passed always greeted us with a smile. The only downside was that we had requested an anniversary message on the mirror via the app, but it wasn’t done. Other than that, if we ever come back to Garut, this hotel would definitely be our top choice.

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.