Very nice hotel, not far from Kandy's city center. We actually walked into town one day along the 2 lane winding road. The pool is very nice, there is a weight room to work out and a spa if you want a massage. Its very peaceful, has a nice view of nature and a nice little bar with some quality cocktails. If you are going to Kandy and you don't mind being a bit outside the city, this is a real good spot. I would post more pictures, but the site limits the size and its a lot of effort to shrink a photo just post it here.
Прекрасный отель, классный номер - брали делюкс с видом на горы )
Персонал очень доброжелательный, приветливый, завтраки шикарные 😊
На крыше бассейн с фантастическими рассветами и закатами 😍
Так же на крыше есть бар с нереальными видами)
Отель находится на возвышенности, брали всегда такси и все ок, до центра не далеко.
Hotel berhampiran Nuwara Eliya City Center,Nuwara Eliya100% pelancong memilih kawasan ini
PPengguna Tetamu2025.09.08
Room is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size.
Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.
The location is fantastic, especially if you want to enjoy views of the famous rock right from the pool — it’s truly a highlight of the stay. The buffet is generous, offering a good mix of local and international dishes, so there’s something for everyone.
We stayed in one of the bungalows, which were spacious, surrounded by nature, and perfect for a relaxing getaway. It was a treat to spot different animals around the property, which added a unique charm to the experience.
On the downside, the bike rental is significantly overpriced, and it seems that very few guests use them because of this. Additionally, many amenities — even something as basic as extra water — are quite expensive, which takes away slightly from the otherwise enjoyable experience.
Overall, it’s a beautiful place in an unbeatable location, with great food and lovely surroundings, but some of the pricing policies could be more guest-friendly.
Hotel was prepared and ready for my arrival. Had issues with connection to wifi so had to contact the reception.
No hairdryer in room and had to request this even though it should’ve been there already.
Ordered room service, it came cold and items forgotten from order even though order was repeated back to me on the phone.
Breakfast was average for a Radisson. Seating options strange with big long tables reserved for groups rather than small families, couples and singles.
Tuktuk touts waiting outside hotel to pester you for your destination.
It was clean for the most part and well needed after a long day of travel but I wouldn’t return. Not sure how this hotel is #1 in Kandy but I was left feeling disappointed.
Hotel berhampiran Nuwara Eliya City Center,Nuwara Eliya100% pelancong memilih kawasan ini
TTeebashini2025.09.18
This little cottage was strategically located nearby attractions. We had like a whole house to ourself. The room is very big and spacious. It was raining when we arrived, Hashii helped us to drive around and even dropped at train station next day with a fair price. Got a few restaurants nearby too. Good service and yummy breakfast. Just a suggestion, you may include a local breakfast option since we travelers would love to eat local food. Only downside it doesn't have a heater, so gets pretty cold at night. Overall a good stay, will visit again.
Hebat
70 ulasan
9.1/10
Harga bermula
US$ 19
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Central Province
Terokai Ulasan Tetamu Hotel di Central Province
Lihat semua
8.4/10
Very Good
I recently had the pleasure of staying at this wonderful location and I must say, it was a nice place with outstanding scenery. If you enjoy a mountainous vibe, this is definitely one of the best spots to visit. The food was quite good, and the garden was absolutely beautiful. I especially appreciated Mr. Yoga, who guided us through the gardens and provided excellent support. One thing to keep in mind is that there are no elevators (only stairs). We stayed on the third floor and while the view was lovely, we did encounter some mosquitoes inside the room.
Very good hotel and very nice service nice food , if u are willing to come don’t forget to get sweet snacks for this amazing dog ! Carla is a beautiful dog please be nice to her
I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff was very friendly and helpful. Breakfast was delicious, and the location was perfect for exploring the city. I would definitely stay here again and recommend it to others.
Staff were wonderful, so helpful and took time to help me plan a full day as I only had one day in Kandy. They also gave me suggestions for my trip after Kandy also. The gym was fantastic to have and the pool. Kettle and fridge in the rooms. Located very near to the city Centre of Kandy. Really worth the reasonable price! Really personal touch…much appreciated! Would totally recommend!
Nestled amidst Sri Lanka's lush jungle landscape, Heritance Kandalama offers an unparalleled retreat that seamlessly integrates with its natural surroundings. From the moment we arrived, the reception staff provided a warm and professional welcome, setting the tone for an exceptional stay. The hotel's architectural design, a masterpiece by Geoffrey Bawa, is both innovative and environmentally conscious, blending modern luxury with the beauty of the natural environment. Our room featured panoramic views of the Kandalama Reservoir, allowing us to wake up to the serene sights and sounds of nature. The property boasts three distinct swimming pools, including an infinity pool that appears to merge with the lake, offering breathtaking vistas. Dining at Heritance Kandalama is a culinary delight. The Kanchana Restaurant offers an extensive buffet with a variety of Sri Lankan and international dishes, all while providing panoramic views of the surrounding landscape. Throughout our stay, the staff consistently demonstrated attentiveness and professionalism, ensuring that every aspect of our visit was comfortable and memorable. Heritance Kandalama is more than just a hotel; it's an experience that celebrates the harmony between luxury and nature.
We loved this hotel to the point we would return to Kandy to stay here again! The staff were all friendly, helpful and professional, the hotel and rooms were all clean and well maintained and the food at both dinner and breakfast was delicous. Overall we loved out stay here and wish we could have stayed longer. *we also bought some jewelry from the shop in the hotel which was good too.
The room looked clean and big, but it smelled very bad, and the air conditioner was very powerful! The buffet at our own expense was really great, and the price was not expensive. The food was better than in China!
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